This article applies to Microsoft Dynamics AX for all regions.
INTRODUCTION
This article describes that a cumulative hotfix is available for the previously released integration of POS with the Russian fiscal printer family, Shtrih-M, in Microsoft Dynamics AX 2012 R2.
More Information
A cumulative hotfix is available for the previously released integration of POS with the Russian fiscal printer family, Shtrih-M, in Microsoft Dynamics AX 2012 R2. This is a hotfix to the integration functionality that is released update 2873733.
For more information about update 2873733, click the following article number to view the article in the Microsoft Knowledge Base:
2873733 A country-specific update that supports the integration of POS with fiscal printers in Russia in Microsoft Dynamics AX 2012 R2
The following issues are addressed by this hotfix:
-
Maximum length of line to be printed is hardcoded. If a longer line is sent to a fiscal printer, an error message pops up and the printing is canceled. Instead, the max length value that is specified in the Config file should be used to determine the string length and wrap it up, if it is necessary. If the max length is not specified, it must be determined from the printer driver.
-
If both positive (sales) and negative (return) lines are added to a POS transaction, incorrect quantities and amounts are printed in the fiscal receipt, because a fiscal printer cannot process a transaction with mixed sales and returns. POS should restrict creating transactions with mixed sales and returns if the Russian fiscal printer is enabled.
-
If a return transaction is created in POS through the Return product operation, a sales receipt is printed by a fiscal printer for this transaction instead of a return receipt. A return receipt should be printed.
-
If the Electronic Storage Controlling Tape (ESCT) is not installed in a fiscal printer, a POS error is generated when you try to start POS with the fiscal printer connected. It should be possible to start and use POS with a fiscal printer that does not have ESCT installed.
-
If a rounding rule is set up for a store payment method, and the payment method is used for a final payment for a sales transaction in POS, the payment amount is rounded according to the rule and the transaction is considered as fully paid. However, the un-rounded amount is printed in a fiscal receipt. It leads to a difference between the fiscal memory (and Z-report) and accounting data in POS and Microsoft Dynamics AX. The rounding amount should be printed as a special type of discount in a fiscal receipt, reducing the total receipt amount.
Hotfix information
A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:
Partners
https://mbs.microsoft.com/partnersource/support/Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
Installation information
If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix
Prerequisites
You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix. Additionally, you must have update 2873733 installed to apply this hotfix.
Restart requirement
You must restart the Application Object Server (AOS) service after you apply the hotfix.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|
File name |
File version |
File size |
Date |
Time |
Platform |
Service branch |
|---|---|---|---|---|---|---|
|
Aximpactanalysis.exe |
Not applicable |
61,136 |
31-Jan-2013 |
05:27 |
x86 |
Not applicable |
|
Axupdate.exe |
Not applicable |
61,120 |
31-Jan-2013 |
05:27 |
x86 |
Not applicable |
|
Clientoba32.msp |
Not applicable |
31,584,256 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Clientoba64.msp |
Not applicable |
31,752,192 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Commercedataexchangereal-timeservice.msp |
Not applicable |
114,688 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Commercedataexchangesynchservice32.msp |
Not applicable |
126,976 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Commercedataexchangesynchservice64.msp |
Not applicable |
126,976 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Components32.msp |
Not applicable |
24,023,040 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Components64.msp |
Not applicable |
41,517,056 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Objectserver32.msp |
Not applicable |
15,294,464 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Objectserver64.msp |
Not applicable |
23,216,128 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Retaildatabaseutility.msp |
Not applicable |
643,072 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Retailheadquarters32.msp |
Not applicable |
3,096,576 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Retailheadquarters64.msp |
Not applicable |
3,096,576 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Retailonlinechannel.msp |
Not applicable |
2,756,608 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Retailpos.msp |
Not applicable |
5,349,376 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Retailposplugins.msp |
Not applicable |
48,799,744 |
03-Oct-2013 |
13:58 |
Not applicable |
RETAILPOSP |
|
Setupsupport32.msp |
Not applicable |
7,368,704 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Setupsupport64.msp |
Not applicable |
14,630,912 |
03-Oct-2013 |
13:58 |
Not applicable |
Not applicable |
|
Axsetupsp.exe |
6.2.1000.1154 |
1,391,280 |
03-Jun-2013 |
01:22 |
x86 |
Not applicable |
|
Axutillib.dll |
6.2.120.0 |
929,968 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Microsoft.dynamics.servicing.operations.dll |
6.2.73.8303 |
37,168 |
31-Jan-2013 |
05:27 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
387,776 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
375,488 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
375,488 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
379,584 |
03-Oct-2013 |
14:09 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
379,584 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
371,392 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
375,488 |
03-Oct-2013 |
14:09 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
383,680 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
395,968 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
375,488 |
03-Oct-2013 |
14:09 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
379,584 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
387,776 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
375,488 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
375,488 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
375,488 |
03-Oct-2013 |
14:09 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
379,584 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
379,584 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
379,584 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
395,968 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
375,488 |
03-Oct-2013 |
14:10 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
416,448 |
03-Oct-2013 |
14:09 |
x86 |
Not applicable |
|
Axsetupsp.resources.dll |
6.2.147.8303 |
371,392 |
03-Oct-2013 |
14:09 |
x86 |
Not applicable |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
