Not all computers in a domain are enumerated in Windows Explorer in Windows

Applies To
Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Standard Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows 8.1 Enterprise Windows 8.1 Pro Windows 8.1 Windows Server 2012 Datacenter Windows Server 2012 Datacenter Windows Server 2012 Standard Windows Server 2012 Standard Windows Server 2012 Essentials Windows Server 2012 Foundation Windows Server 2012 Foundation Windows 8 Enterprise Windows 8 Pro Windows 8

Symptoms

Consider the following scenario:

  • You have a Windows domain that has more than 80 computers.
  • The computers in the domain are running Windows 8.1, Windows Server 2012 R2, Windows 8, or Windows Server 2012.
  • On one of those computers, you click Network in Windows Explorer to view the other computers in the domain.

In this scenario, Windows Explorer does not enumerate all computers in the domain. For example, only from 50 to 70 computers may be enumerated.

Resolution

To resolve this issue, install update rollup 2975719, or install the hotfix that is described in this article.

Update information

For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Installation information

This hotfix must be installed on the master browser.

Prerequisites

To apply this hotfix, you must have Windows 8 or Windows Server 2012 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version Product Milestone Service branch
    6.2.920 0.21 xxx Windows 8 and Windows Server 2012 RTM LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name File version File size Date Time Platform
Browser.dll 6.2.9200.21155 105,472 21-Jun-2014 04:05 x86
Smbserver-ppdlic.xrm-ms Not applicable 3,121 21-Jun-2014 04:28 Not applicable
Srvsvc.dll 6.2.9200.21155 241,664 21-Jun-2014 04:06 x86
Sscore.dll 6.2.9200.21155 27,648 21-Jun-2014 04:06 x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name File version File size Date Time Platform
Browser.dll 6.2.9200.21155 134,656 21-Jun-2014 04:16 x64
Smbserver-ppdlic.xrm-ms Not applicable 3,121 21-Jun-2014 06:45 Not applicable
Srvsvc.dll 6.2.9200.21155 309,248 21-Jun-2014 04:18 x64
Sscore.dll 6.2.9200.21155 36,352 21-Jun-2014 04:18 x64
Sscore.dll 6.2.9200.21155 27,648 21-Jun-2014 04:06 x86

      

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional file information

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File property Value
File name X86_7af2155da4554b8e726f448e99809f38_31bf3856ad364e35_6.2.9200.21155_none_b05c964da91e18ff.manifest
File version Not applicable
File size 697
Date (UTC) 21-Jun-2014
Time (UTC) 12:36
Platform Not applicable
File name X86_ad8a9731a354f90d35146b3fb4d3f911_31bf3856ad364e35_6.2.9200.21155_none_14c028ee162be9f0.manifest
File version Not applicable
File size 702
Date (UTC) 21-Jun-2014
Time (UTC) 12:36
Platform Not applicable
File name X86_microsoft-windows-browserservice_31bf3856ad364e35_6.2.9200.21155_none_763f22f98869c1a8.manifest
File version Not applicable
File size 13,791
Date (UTC) 21-Jun-2014
Time (UTC) 04:39
Platform Not applicable
File name X86_microsoft-windows-smbserver_31bf3856ad364e35_6.2.9200.21155_none_f64ae538d546c9cc.manifest
File version Not applicable
File size 51,278
Date (UTC) 21-Jun-2014
Time (UTC) 04:39
Platform Not applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File property Value
File name Amd64_943eec8a8c21b0b6c3bec919433a0a2d_31bf3856ad364e35_6.2.9200.21155_none_1c3e4c30ff541c37.manifest
File version Not applicable
File size 701
Date (UTC) 21-Jun-2014
Time (UTC) 12:36
Platform Not applicable
File name Amd64_98f284171eb08458eb475f7ba4d06b9e_31bf3856ad364e35_6.2.9200.21155_none_90bbaa8506a9f92d.manifest
File version Not applicable
File size 706
Date (UTC) 21-Jun-2014
Time (UTC) 12:36
Platform Not applicable
File name Amd64_a63e4e3b7d393ffddb54f21584f262b0_31bf3856ad364e35_6.2.9200.21155_none_e49dbbd1e9a87bc8.manifest
File version Not applicable
File size 701
Date (UTC) 21-Jun-2014
Time (UTC) 12:36
Platform Not applicable
File name Amd64_microsoft-windows-browserservice_31bf3856ad364e35_6.2.9200.21155_none_d25dbe7d40c732de.manifest
File version Not applicable
File size 13,795
Date (UTC) 21-Jun-2014
Time (UTC) 06:54
Platform Not applicable
File name Amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.2.9200.21155_none_526980bc8da43b02.manifest
File version Not applicable
File size 51,282
Date (UTC) 21-Jun-2014
Time (UTC) 06:53
Platform Not applicable
File name Wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.2.9200.21155_none_5cbe2b0ec204fcfd.manifest
File version Not applicable
File size 46,276
Date (UTC) 21-Jun-2014
Time (UTC) 04:42
Platform Not applicable

      

References

See the terminology Microsoft uses to describe software updates for more information.