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Top issues
Top issues
How to Video: Synchronize your Microsoft Wireless Optical Desktop
How to Video: Synchronize your Microsoft Wireless Mouse
The Microsoft wireless keyboard or mouse does not respond as expected
The screen saver does not start after you install a wireless pointing device
The Microsoft pointing device or keyboard may not function at all
Troubleshooting wireless and Bluetooth issues
The connection fails when the setup software tries to connect to a Bluetooth mouse or to a Bluetooth keyboard through a Bluetooth connection
How to connect the Bluetooth Notebook Mouse 5000 to a notebook or to a portable computer
The Microsoft mouse pointer moves erratically or does not respond when you use a Microsoft pointing device
The wireless keyboard or mouse may not respond and may start and stop at irregular intervals
The Bluetooth Devices item is not present when you open Control Panel
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Additional Resources
Microsoft Hardware Home Page
How to replace lost, broken, or missing Microsoft software or hardware
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Last Review : July 13, 2010