Symptoms
In an Exchange Server environment, you use a device to compose an email message that contains a custom SAP OpenDocument-Text (ODI) Uniform Resource Identifier (URI). In this situation, the custom SAP ODT URI is not recognized by Exchange ActiveSync, and the URI is removed from the message before it is sent.
Cause
This issue occurs when the custom URI is coded as "Type Unknown" and is therefore removed by code call functions.
Resolution
To fix this issue, install one of the following, as appropriate for your installation of Exchange Server:
-
Cumulative Update 1 for Exchange Server 2016
-
Cumulative Update 12 for Exchange Server 2013
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates.
