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Symptoms

The user accounts are locked out although your expectation is that the account lockout threshold isn't reached yet. Additionally, in the security event log, events are logged.

Cause

This issue occurs because the logon attempt for Microsoft Kerberos protocol and Microsoft NTLM protocol operates. This results in two authentication queries against Active Directory. Therefore, the count of incorrect password increases by two instead of by one. 

Resolution

To fix this issue, install May 2016 update rollup for Windows Server 2012.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

More Information

For more information about how to manage account lockout settings and monitoring, see Configuring Account Lockout.

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