Print functionality is broken after any of the MS16-098 security updates are installed

Applies To
Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Standard Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows 8.1 Enterprise Windows 8.1 Pro Windows 8.1 Windows RT 8.1 Windows Server 2012 Datacenter Windows Server 2012 Datacenter Windows Server 2012 Standard Windows Server 2012 Standard Windows Server 2012 Essentials Windows Server 2012 Foundation Windows Server 2012 Foundation Windows Server 2008 R2 Service Pack 1 Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Standard Windows Server 2008 R2 Foundation Windows Server 2008 R2 for Itanium-Based Systems Windows 7 Service Pack 1 Windows 7 Ultimate Windows 7 Enterprise Windows 7 Professional Windows 7 Home Premium Windows 7 Home Basic Windows 7 Starter Windows Server 2008 Service Pack 2 Windows Server 2008 Datacenter Windows Server 2008 Enterprise Windows Server 2008 Standard Windows Server 2008 Foundation Windows Server 2008 for Itanium-Based Systems Windows Vista Service Pack 2 Windows Vista Ultimate Windows Vista Enterprise Windows Vista Business Windows Vista Home Premium Windows Vista Home Basic Windows Vista Starter

This article describes printing issues that occur after any of the security updates that are described in Microsoft Security Bulletin MS16-098 are installed in Windows. You can fix these issues by installing the update that is described in this article. Before you install this update, check out the Prerequisites section.

This update applies to the following operating systems:

  • Windows Server 2012 R2
  • Windows 8.1
  • Windows RT 8.1
  • Windows Server 2012
  • Windows Server 2008 R2 Service Pack 1 (SP1)
  • Windows 7 SP1
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows Vista SP2

Symptoms

Print functionality is broken after any of the security updates that are described in Microsoft Security Bulletin MS16-098 are installed if a print application uses the same device context for multiple print jobs.

How to get this update

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Note This problem is resolved in Microsoft Security Bulletin MS16-106. 

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2. Or, install Service Pack 2 for Windows Vista and for Windows Server 2008.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2

x86 Windows 8.1

File name File version File size Date Time Platform
Win32k.ptxml Not applicable 4,213 21-Aug-2013 23:39 Not applicable
Win32k.sys 6.3.9600.18428 3,479,552 17-Aug-2016 04:49 x86

x64 Windows 8.1 and Windows Server 2012 R2

File name File version File size Date Time Platform
Win32k.ptxml Not applicable 4,213 22-Aug-2013 06:44 Not applicable
Win32k.sys 6.3.9600.18428 4,169,216 17-Aug-2016 05:28 x64
Wow64_win32k.ptxml Not applicable 4,213 21-Aug-2013 23:39 Not applicable

Windows RT 8.1

File name File version File size Date Time Platform
Win32k.ptxml Not applicable 4,213 21-Aug-2013 23:33 Not applicable
Win32k.sys 6.3.9600.18428 3,057,152 17-Aug-2016 04:29 Not applicable

      

Windows 7 and Windows Server 2008 R2

ia64 Windows Server 2008 R2

File name File version File size Date Time Platform
Win32k.sys 6.1.7601.23523 7,511,552 17-Aug-2016 04:30 IA-64

x64 Windows 7 and Windows Server 2008 R2

File name File version File size Date Time Platform
Win32k.sys 6.1.7601.23523 3,218,432 17-Aug-2016 04:59 x64

x86 Windows 7

File name File version File size Date Time Platform
Win32k.sys 6.1.7601.23523 2,398,720 17-Aug-2016 04:48 x86

      

Windows Server 2012
File name File version File size Date Time Platform
Win32k.ptxml Not applicable 4,172 17-Aug-2016 20:30 Not applicable
Win32k.sys 6.2.9200.21964 4,047,872 18-Aug-2016 01:19 x64
Wow64_win32k.ptxml Not applicable 4,172 17-Aug-2016 20:32 Not applicable

      

Windows Vista and Windows Server 2008

ia64 Windows Server 2008

File name File version File size Date Time Platform
Win32k.sys 6.0.6002.19679 6,697,472 20-Aug-2016 00:44 IA-64
Win32k.sys 6.0.6002.24006 6,707,200 20-Aug-2016 00:42 IA-64

x86 Windows Vista

File name File version File size Date Time Platform
Win32k.sys 6.0.6002.19679 2,072,064 20-Aug-2016 00:36 x86
Win32k.sys 6.0.6002.24006 2,080,256 20-Aug-2016 00:49 x86

x64 Windows Vista and Windows Server 2008

File name File version File size Date Time Platform
Win32k.sys 6.0.6002.19679 2,803,200 20-Aug-2016 00:56 x64
Win32k.sys 6.0.6002.24006 2,805,248 20-Aug-2016 00:58 x64

      

Additional file information

x86 Windows 8.1

File property Value
File name Update.mum
File version Not applicable
File size 1,804
Date (UTC) 17-Aug-2016
Time (UTC) 19:36
Platform Not applicable
File name X86_80ac32517a421988a3e6df34094c0fd7_31bf3856ad364e35_6.3.9600.18428_none_2d58f764dc6800da.manifest
File version Not applicable
File size 694
Date (UTC) 17-Aug-2016
Time (UTC) 19:36
Platform Not applicable
File name X86_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_4dd7f347b5ec4d1d.manifest
File version Not applicable
File size 125,375
Date (UTC) 17-Aug-2016
Time (UTC) 05:46
Platform Not applicable

ia64 Windows Server 2008 R2

File property Value
File name Ia64_59bef5e6c0c9953ea4c00f31353a9349_31bf3856ad364e35_6.1.7601.23523_none_49452ce975db2538.manifest
File version Not applicable
File size 1,036
Date (UTC) 18-Aug-2016
Time (UTC) 23:45
Platform Not applicable
File name Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_bb7a24bb11edc446.manifest
File version Not applicable
File size 42,147
Date (UTC) 17-Aug-2016
Time (UTC) 06:42
Platform Not applicable
File name Update.mum
File version Not applicable
File size 1,447
Date (UTC) 18-Aug-2016
Time (UTC) 23:45
Platform Not applicable
File name Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_21ebc69afeadee7b.manifest
File version Not applicable
File size 4,178
Date (UTC) 17-Aug-2016
Time (UTC) 05:57
Platform Not applicable

x64 Windows 7 and Windows Server 2008 R2

File property Value
File name Amd64_390818d430ea33841ab9af794fb56be7_31bf3856ad364e35_6.1.7601.23523_none_3a292bcfadc04d98.manifest
File version Not applicable
File size 698
Date (UTC) 18-Aug-2016
Time (UTC) 23:45
Platform Not applicable
File name Amd64_415939002c2c5cb0e8432a71f217b645_31bf3856ad364e35_6.1.7601.23523_none_c63d265f3caf2614.manifest
File version Not applicable
File size 1,038
Date (UTC) 18-Aug-2016
Time (UTC) 23:45
Platform Not applicable
File name Amd64_60f14aa27c443c31c2a41a66cef84ce8_31bf3856ad364e35_6.1.7601.23523_none_56a3120c3053116a.manifest
File version Not applicable
File size 698
Date (UTC) 18-Aug-2016
Time (UTC) 23:45
Platform Not applicable
File name Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_17971c48ca4d2c80.manifest
File version Not applicable
File size 42,149
Date (UTC) 17-Aug-2016
Time (UTC) 06:33
Platform Not applicable
File name Update.mum
File version Not applicable
File size 2,773
Date (UTC) 18-Aug-2016
Time (UTC) 23:45
Platform Not applicable
File name Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_21ebc69afeadee7b.manifest
File version Not applicable
File size 4,178
Date (UTC) 17-Aug-2016
Time (UTC) 05:57
Platform Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property Value
File name Amd64_bf022ecbe5daaa3650108a05be055ab0_31bf3856ad364e35_6.3.9600.18428_none_b21aeaf8523ca5ce.manifest
File version Not applicable
File size 698
Date (UTC) 17-Aug-2016
Time (UTC) 19:36
Platform Not applicable
File name Amd64_e0f74770a1d8ee2e33fc7135220fd4fe_31bf3856ad364e35_6.3.9600.18428_none_9a562e5a2b2b13bd.manifest
File version Not applicable
File size 698
Date (UTC) 17-Aug-2016
Time (UTC) 19:36
Platform Not applicable
File name Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_a9f68ecb6e49be53.manifest
File version Not applicable
File size 125,379
Date (UTC) 17-Aug-2016
Time (UTC) 06:55
Platform Not applicable
File name Update.mum
File version Not applicable
File size 2,935
Date (UTC) 17-Aug-2016
Time (UTC) 19:36
Platform Not applicable
File name Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_b44b391da2aa804e.manifest
File version Not applicable
File size 124,646
Date (UTC) 17-Aug-2016
Time (UTC) 05:45
Platform Not applicable

Windows Server 2012

File property Value
File name Amd64_46f51a95654f156edcfeb124e0b5516f_31bf3856ad364e35_6.2.9200.21964_none_44879f5e1d4f5ee4.manifest
File version Not applicable
File size 698
Date (UTC) 18-Aug-2016
Time (UTC) 15:57
Platform Not applicable
File name Amd64_7a86aedaca65611c16fb11b1e4a00183_31bf3856ad364e35_6.2.9200.21964_none_5071b3997e66d983.manifest
File version Not applicable
File size 698
Date (UTC) 18-Aug-2016
Time (UTC) 15:57
Platform Not applicable
File name Amd64_92904e561b958a343a81fdbb0e85fb21_31bf3856ad364e35_6.2.9200.21964_none_5cbfbf1eab858945.manifest
File version Not applicable
File size 1,038
Date (UTC) 18-Aug-2016
Time (UTC) 15:57
Platform Not applicable
File name Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21964_none_125c50783d587303.manifest
File version Not applicable
File size 104,595
Date (UTC) 18-Aug-2016
Time (UTC) 03:10
Platform Not applicable
File name Update.mum
File version Not applicable
File size 2,695
Date (UTC) 18-Aug-2016
Time (UTC) 15:57
Platform Not applicable
File name Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21964_none_1cb0faca71b934fe.manifest
File version Not applicable
File size 103,862
Date (UTC) 18-Aug-2016
Time (UTC) 02:22
Platform Not applicable

Windows RT 8.1

File property Value
File name Arm_51b2ee0f033a9e08c6490140e070509a_31bf3856ad364e35_6.3.9600.18428_none_9e645e6428651307.manifest
File version Not applicable
File size 694
Date (UTC) 17-Aug-2016
Time (UTC) 19:36
Platform Not applicable
File name Arm_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_4dda659fb5e96be3.manifest
File version Not applicable
File size 125,375
Date (UTC) 17-Aug-2016
Time (UTC) 05:19
Platform Not applicable
File name Update.mum
File version Not applicable
File size 1,804
Date (UTC) 17-Aug-2016
Time (UTC) 19:36
Platform Not applicable

x86 Windows 7

File property Value
File name Update.mum
File version Not applicable
File size 2,136
Date (UTC) 18-Aug-2016
Time (UTC) 23:45
Platform Not applicable
File name X86_0d1b8faec21fbe94ef4264154970894b_31bf3856ad364e35_6.1.7601.23523_none_c13be0907e409de0.manifest
File version Not applicable
File size 694
Date (UTC) 18-Aug-2016
Time (UTC) 23:45
Platform Not applicable
File name X86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_bb7880c511efbb4a.manifest
File version Not applicable
File size 42,145
Date (UTC) 17-Aug-2016
Time (UTC) 06:02
Platform Not applicable

x86 Windows Vista

File property Value
File name Update.mum
File version Not applicable
File size 3,078
Date (UTC) 20-Aug-2016
Time (UTC) 05:51
Platform Not applicable
File name X86_0140a2cedd1c6671403204cf5c64c19f_31bf3856ad364e35_6.0.6002.24006_none_d0c536e0daa6acb4.manifest
File version Not applicable
File size 694
Date (UTC) 20-Aug-2016
Time (UTC) 05:51
Platform Not applicable
File name X86_935b41236a32aba0af0869a69a12deb3_31bf3856ad364e35_6.0.6002.19679_none_1c347c4399a218be.manifest
File version Not applicable
File size 694
Date (UTC) 20-Aug-2016
Time (UTC) 05:51
Platform Not applicable
File name X86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_ba97391697ddc68a.manifest
File version Not applicable
File size 6,543
Date (UTC) 20-Aug-2016
Time (UTC) 02:32
Platform Not applicable
File name X86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_bb696065b0c58448.manifest
File version Not applicable
File size 6,543
Date (UTC) 20-Aug-2016
Time (UTC) 02:30
Platform Not applicable

ia64 Windows Server 2008

File property Value
File name Ia64_77d304e1f16432a47fbc0ecc4e42273d_31bf3856ad364e35_6.0.6002.19679_none_d693f8dda128056f.manifest
File version Not applicable
File size 1,036
Date (UTC) 20-Aug-2016
Time (UTC) 05:51
Platform Not applicable
File name Ia64_c512610a0d9c41f604d5b3147827f28a_31bf3856ad364e35_6.0.6002.24006_none_81e76e9286d04e9d.manifest
File version Not applicable
File size 1,036
Date (UTC) 20-Aug-2016
Time (UTC) 05:51
Platform Not applicable
File name Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_ba98dd0c97dbcf86.manifest
File version Not applicable
File size 6,551
Date (UTC) 20-Aug-2016
Time (UTC) 01:51
Platform Not applicable
File name Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_bb6b045bb0c38d44.manifest
File version Not applicable
File size 6,551
Date (UTC) 20-Aug-2016
Time (UTC) 01:42
Platform Not applicable
File name Update.mum
File version Not applicable
File size 2,256
Date (UTC) 20-Aug-2016
Time (UTC) 05:51
Platform Not applicable
File name Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_210a7eec849bf9bb.manifest
File version Not applicable
File size 5,013
Date (UTC) 20-Aug-2016
Time (UTC) 02:27
Platform Not applicable
File name Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_21dca63b9d83b779.manifest
File version Not applicable
File size 5,013
Date (UTC) 20-Aug-2016
Time (UTC) 02:26
Platform Not applicable

x64 Windows Vista and Windows Server 2008

File property Value
File name Amd64_0fbdc014d575088792aa3fb818fe5016_31bf3856ad364e35_6.0.6002.24006_none_2467e53cb6db660b.manifest
File version Not applicable
File size 1,038
Date (UTC) 20-Aug-2016
Time (UTC) 05:51
Platform Not applicable
File name Amd64_38a9a254dc978cd081591e05c6356fb0_31bf3856ad364e35_6.0.6002.19679_none_0fe55f0aa155a395.manifest
File version Not applicable
File size 1,038
Date (UTC) 20-Aug-2016
Time (UTC) 05:51
Platform Not applicable
File name Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_16b5d49a503b37c0.manifest
File version Not applicable
File size 6,559
Date (UTC) 20-Aug-2016
Time (UTC) 02:17
Platform Not applicable
File name Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_1787fbe96922f57e.manifest
File version Not applicable
File size 6,559
Date (UTC) 20-Aug-2016
Time (UTC) 01:58
Platform Not applicable
File name Update.mum
File version Not applicable
File size 3,102
Date (UTC) 20-Aug-2016
Time (UTC) 05:51
Platform Not applicable
File name Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_210a7eec849bf9bb.manifest
File version Not applicable
File size 5,013
Date (UTC) 20-Aug-2016
Time (UTC) 02:27
Platform Not applicable
File name Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_21dca63b9d83b779.manifest
File version Not applicable
File size 5,013
Date (UTC) 20-Aug-2016
Time (UTC) 02:26
Platform Not applicable