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INTRODUCTION

Service Update 10 for Microsoft Dynamics CRM Online 8.1.0 is now available. This article describes the hotfixes and updates that are included in Service Update 10.

More Information

Update package

Build number

Service Update 10 for Microsoft Dynamics CRM Online 8.1.0

8.1.0.0576


To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Service Update 10 resolves the following issues:

Performance Improvements

The following list details issues whose resolutions improve the speed or functionality of Dynamics.

  • Server Side Sync continuously updates appointments and resends invitations.

Unexpected Behavior

The following list details issues whose resolutions correct actions performed in Dynamics that do not work as intended.

  • There are no fixes pertaining to unexpected behavior in this update.

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

  • Unable to import solutions using a Merged Solution.

  • Unable to see 'Synchronization fields' in the Synchronization Settings for Outlook or Exchange.

  • User sync fails if a hybrid Email Server Profile is configured.

Error Messages, Exceptions, and Failures 

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

  • The error message "Symmetric Key password does not exist in Config DB" causes a very large number of Server Side Sync failures.

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