You cannot read the GPO in the SYSVOL directory in Windows 7 or in Windows Server 2008 R2 if you enable the "Deny write" permission of the GPO

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Article ID: 2275315 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You open the Group Policy Management Console (GPMC) Microsoft Management Console (MMC) snap-in on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You connect to a domain controller by using the GPMC MMC snap-in.
  • You enable the Deny write permission of a Group Policy object (GPO) for a user account.
  • You use this user account to log on to the computer.
In this scenario, the user account cannot read the GPO in the SYSVOL directory. Therefore, the user account cannot apply the settings of the GPO.

If you use Windows Explorer to access the GPO-related folder in the SYSVOL directory, you receive an error message that resembles the following:
Windows cannot access <folder path>
Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve the network problem, click Diagnose.


CAUSE

This issue occurs because the GPMC snap-in incorrectly denies read access to the GPO in the SYSVOL directory when the GPMC denies write access to the GPO.

RESOLUTION

To resolve this issue, this hotfix must be installed on all operating systems that have GPO edits authorized. Performing GPO modification on an un-patched system re-introduces the problem. This also applies to mixed mode domains. GPO modification from Windows 2008 also re-introduces the problems. This hotfix is available only for Windows Server 2008 R2.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for applying this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpmgmt.dll6.1.7600.207571,664,51217-Jul-201007:24x86
Gprsop.dll6.1.7600.16385453,12014-Jul-200901:15x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpmgmt.dll6.1.7600.207572,299,90417-Jul-201008:05x64
Gprsop.dll6.1.7600.16385479,23214-Jul-200901:40x64
Gpmgmt.dll6.1.7600.207571,664,51217-Jul-201007:24x86
Gprsop.dll6.1.7600.16385453,12014-Jul-200901:15x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpmgmt.dll6.1.7600.207573,613,18417-Jul-201006:42IA-64
Gprsop.dll6.1.7600.16385699,39214-Jul-200901:46IA-64
Gpmgmt.dll6.1.7600.207571,664,51217-Jul-201007:24x86
Gprsop.dll6.1.7600.16385453,12014-Jul-200901:15x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about access control entries (ACEs), visit the following Microsoft Developer Network (MSDN) website:
General information about ACEs
For more information about file security and access rights, visit the following MSDN website:
General information about file security and access rights
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size1,464
Date (UTC)17-Jul-2010
Time (UTC)10:41
PlatformNot applicable
File nameX86_20f1bf208cc189ee31a2cf08d93e19e5_31bf3856ad364e35_6.1.7600.20757_none_a2eb0072851f9934.manifest
File versionNot applicable
File size725
Date (UTC)17-Jul-2010
Time (UTC)10:41
PlatformNot applicable
File nameX86_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.1.7600.20757_none_c7337e61b9ad0ae1.manifest
File versionNot applicable
File size69,223
Date (UTC)17-Jul-2010
Time (UTC)10:44
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_6a9e08d2f364c41f65ec580ecf1a3523_31bf3856ad364e35_6.1.7600.20757_none_b1f4a15c544a16e1.manifest
File versionNot applicable
File size1,098
Date (UTC)17-Jul-2010
Time (UTC)10:41
PlatformNot applicable
File nameAmd64_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.1.7600.20757_none_235219e5720a7c17.manifest
File versionNot applicable
File size69,229
Date (UTC)17-Jul-2010
Time (UTC)10:46
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,685
Date (UTC)17-Jul-2010
Time (UTC)10:41
PlatformNot applicable
File nameX86_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.1.7600.20757_none_c7337e61b9ad0ae1.manifest
File versionNot applicable
File size69,223
Date (UTC)17-Jul-2010
Time (UTC)10:46
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_452a188eaf259845151efdb35c5329e8_31bf3856ad364e35_6.1.7600.20757_none_122049e0c2955213.manifest
File versionNot applicable
File size1,096
Date (UTC)17-Jul-2010
Time (UTC)10:41
PlatformNot applicable
File nameIa64_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.1.7600.20757_none_c7352257b9ab13dd.manifest
File versionNot applicable
File size69,226
Date (UTC)17-Jul-2010
Time (UTC)10:41
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,460
Date (UTC)17-Jul-2010
Time (UTC)10:41
PlatformNot applicable
File nameX86_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.1.7600.20757_none_c7337e61b9ad0ae1.manifest
File versionNot applicable
File size69,223
Date (UTC)17-Jul-2010
Time (UTC)10:41
PlatformNot applicable

Properties

Article ID: 2275315 - Last Review: December 31, 2010 - Revision: 3.0
APPLIES TO
  • Windows 7 Ultimate
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew KB2275315

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