Article ID: 2479875 - Last Review: April 6, 2011 - Revision: 2.0

The Microsoft Exchange Mailbox Replication Service service crashes when you run the "New-MailboxImportRequest" cmdlet to import a .pst file into a mailbox in an Exchange Server 2010 environment

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SYMPTOMS

You run the New-MailboxImportRequest cmdlet to import a .pst file into a mailbox in a Microsoft Exchange Server 2010 environment. In this situation, the Microsoft Exchange Mailbox Replication Service service crashes. Additionally, the following event is logged in the Application log:

Log Name: Application
Source: MSExchange Common
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
Description:
Watson report about to be sent for process id: <ID>, with parameters: <paramter>, MSExchangeMailboxReplication, M.Exchange.PST, M.E.P.Attachment..ctor, System.NullReferenceException, c16e, 14.01.0218.005.

CAUSE

This issue occurs because the value of a variable is set to Null. However, there is no check for null variables before the Microsoft Exchange Mailbox Replication Service service accesses the variable.

RESOLUTION

To resolve this issue, install the following update rollup:
2529939  (http://support.microsoft.com/kb/2529939/ ) Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the New-MailboxImportRequest cmdlet, visit the following Microsoft website:
General information about the New-MailboxImportRequest cmdlet (http://technet.microsoft.com/en-us/library/ff607310.aspx)

APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew kbhotfixrollup KB2479875