"0x0000009F" Stop error when you restart a Windows 7-based or Windows Server 2008 R2-based computer that has certain Wi-Fi drivers installed

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Article ID: 2482122 - View products that this article applies to.
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SYMPTOMS

When you restart a Windows 7-based or Windows Server 2008 R2-based computer that has certain Wi-Fi drivers installed, the computer may crash. Additionally, you may receive the following Stop error message:
STOP 0x0000009F (parameter1, parameter2, parameter3, parameter4) DRIVER_POWER_STATE_FAILURE

Notes
  • The parameters in this error message vary, depending on the configuration of the computer.
  • Not all "0x0000009F" Stop errors are caused by this issue.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ndis.sys6.1.7600.16726710,52829-Dec-201010:39x86
Ndistrace.mofNot applicable4,54810-Jun-200921:15Not applicable
Ndis.sys6.1.7600.20867711,04029-Dec-201010:39x86
Ndistrace.mofNot applicable4,54810-Jun-200921:15Not applicable
Ndis.sys6.1.7601.17530712,57629-Dec-201010:26x86
Ndistrace.mofNot applicable4,54810-Jun-200921:15Not applicable
Ndis.sys6.1.7601.21628712,06429-Dec-201010:39x86
Ndistrace.mofNot applicable4,54810-Jun-200921:15Not applicable
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ndis.sys6.1.7600.16726947,58429-Dec-201010:41x64
Ndistrace.mofNot applicable4,54810-Jun-200920:31Not applicable
Ndis.sys6.1.7600.20867947,58429-Dec-201010:45x64
Ndistrace.mofNot applicable4,54810-Jun-200920:31Not applicable
Ndis.sys6.1.7601.17530951,68029-Dec-201010:57x64
Ndistrace.mofNot applicable4,54810-Jun-200920:31Not applicable
Ndis.sys6.1.7601.21628950,65629-Dec-201010:33x64
Ndistrace.mofNot applicable4,54810-Jun-200920:31Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ndis.sys6.1.7600.167261,998,20829-Dec-201010:42IA-64
Ndistrace.mofNot applicable4,54810-Jun-200920:36Not applicable
Ndis.sys6.1.7600.208671,999,23229-Dec-201010:30IA-64
Ndistrace.mofNot applicable4,54810-Jun-200920:36Not applicable
Ndis.sys6.1.7601.175301,998,72029-Dec-201010:22IA-64
Ndistrace.mofNot applicable4,54810-Jun-200920:36Not applicable
Ndis.sys6.1.7601.216281,998,72029-Dec-201010:33IA-64
Ndistrace.mofNot applicable4,54810-Jun-200920:36Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate-bf.mum
File versionNot applicable
File size2,719
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameX86_0d2e3789bedb8cada074fa1836f22511_31bf3856ad364e35_6.1.7601.21628_none_5b8418b8edaf050a.manifest
File versionNot applicable
File size692
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameX86_89f62929ac1cd51ab50c719d65d5789f_31bf3856ad364e35_6.1.7600.16726_none_8fa0bfe7072ec398.manifest
File versionNot applicable
File size692
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameX86_94fec584760aca5927dbe9877a0fb004_31bf3856ad364e35_6.1.7601.17530_none_b90acf12ac8fe3cc.manifest
File versionNot applicable
File size692
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameX86_cf3cdd963dc0cf61d204492457948460_31bf3856ad364e35_6.1.7600.20867_none_5715f8a7eace6b76.manifest
File versionNot applicable
File size692
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameX86_microsoft-windows-ndis_31bf3856ad364e35_6.1.7600.16726_none_a7df69547d3108d6.manifest
File versionNot applicable
File size225,943
Date (UTC)30-Dec-2010
Time (UTC)00:22
PlatformNot applicable
File nameX86_microsoft-windows-ndis_31bf3856ad364e35_6.1.7600.20867_none_a83ec6b9966e31bb.manifest
File versionNot applicable
File size225,943
Date (UTC)30-Dec-2010
Time (UTC)00:22
PlatformNot applicable
File nameX86_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.17530_none_a9b4f4b27a64f8a9.manifest
File versionNot applicable
File size225,943
Date (UTC)30-Dec-2010
Time (UTC)00:22
PlatformNot applicable
File nameX86_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.21628_none_aa5163b99373473a.manifest
File versionNot applicable
File size225,943
Date (UTC)30-Dec-2010
Time (UTC)00:22
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_5223c21a4074745b81e2b6a6a51d9edf_31bf3856ad364e35_6.1.7600.16726_none_e4c7bb07078b5853.manifest
File versionNot applicable
File size696
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameAmd64_57ea141c2b6057ee23d0c363de881669_31bf3856ad364e35_6.1.7601.17530_none_d65f867a21fbc2f8.manifest
File versionNot applicable
File size696
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameAmd64_898f66c66c8d3969c08dc139d4fa1f4f_31bf3856ad364e35_6.1.7600.20867_none_c8c667db90d5f2cf.manifest
File versionNot applicable
File size696
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameAmd64_903972b6c746a250b7c3839f484111f8_31bf3856ad364e35_6.1.7601.21628_none_9c33ed56211d5b27.manifest
File versionNot applicable
File size696
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7600.16726_none_03fe04d8358e7a0c.manifest
File versionNot applicable
File size225,991
Date (UTC)30-Dec-2010
Time (UTC)00:25
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7600.20867_none_045d623d4ecba2f1.manifest
File versionNot applicable
File size225,991
Date (UTC)30-Dec-2010
Time (UTC)00:25
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.17530_none_05d3903632c269df.manifest
File versionNot applicable
File size225,991
Date (UTC)30-Dec-2010
Time (UTC)00:25
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.21628_none_066fff3d4bd0b870.manifest
File versionNot applicable
File size225,991
Date (UTC)30-Dec-2010
Time (UTC)00:25
PlatformNot applicable
File nameUpdate-bf.mum
File versionNot applicable
File size3,153
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_1d7e5aac5452790435be773ce3bf0e1f_31bf3856ad364e35_6.1.7601.17530_none_a7f69af62919f8a2.manifest
File versionNot applicable
File size694
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameIa64_21abd35ce1de87e3e2162c90726da3f9_31bf3856ad364e35_6.1.7601.21628_none_83d0a07b71d0cf20.manifest
File versionNot applicable
File size694
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameIa64_b57f680d40179245db27307a058001de_31bf3856ad364e35_6.1.7600.20867_none_683fb27900f665d7.manifest
File versionNot applicable
File size694
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameIa64_be5effea6f27fdb46a11b8f062d7783b_31bf3856ad364e35_6.1.7600.16726_none_54a59c7849d260b7.manifest
File versionNot applicable
File size694
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameIa64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7600.16726_none_a7e10d4a7d2f11d2.manifest
File versionNot applicable
File size225,960
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameIa64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7600.20867_none_a8406aaf966c3ab7.manifest
File versionNot applicable
File size225,960
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameIa64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.17530_none_a9b698a87a6301a5.manifest
File versionNot applicable
File size225,960
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameIa64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.21628_none_aa5307af93715036.manifest
File versionNot applicable
File size225,960
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable
File nameUpdate-bf.mum
File versionNot applicable
File size2,126
Date (UTC)30-Dec-2010
Time (UTC)00:19
PlatformNot applicable

Properties

Article ID: 2482122 - Last Review: February 10, 2011 - Revision: 2.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew KB2482122

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