FIX: Error when you use a hard page-break renderer to export a report in SSRS 2008 R2 if the HideDuplicates property is not set to None

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Article ID: 2485396 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 R2 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release.
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SYMPTOMS

Consider the following scenario:
  • You install Microsoft SQL Server 2008 R2 Reporting Services (SSRS 2008 R2) on a computer.
  • You create a report that contains a Tablix control. This Tablix control has a text box.
  • You set the HideDuplicates property for the text box to a value that is in scope of the report. Therefore, the value of this property is not set to None.
  • You try to render or export the report by using any hard-page-break renderer. For example, you try to use one of the following renderers:
    • PDF
    • TIFF
    • Print/Print Layout/Print Preview
In this scenario, the report is not exported. Additionally, you receive the following error message in a report design tool:
An error occurred during local report processing.
(processing): ScalableList: Index <id> outside the allowed range [0::<id-1>]
Additionally, you receive the following error message in Report Manager or the Report Server web service:
An internal error occurred on the report server. See the error log for more details. (rsInternalError)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: Microsoft.Reporting.WebForms.ReportServerException: An internal error occurred on the report server. See the error log for more details. (rsInternalError)
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

CAUSE

This issue occurs because hard-page-break renderers throw an exception when the HideDuplicates property is not set to None for a text box in a Tablix control.

RESOLUTION

Cumulative update information

SQL Server 2008 R2

The fix for this issue was first released in Cumulative Update 6. For more information about how to obtain this cumulative update package for SQL Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
2489376 Cumulative Update package 6 for SQL Server 2008 R2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
981356 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 was released

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about the HideDuplicates property for a text box, visit the following Microsoft Developer Network (MSDN) website:
General information about the HideDuplicates property for a text box

For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2485396 - Last Review: February 21, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft SQL Server 2008 R2 Reporting Services
Keywords: 
kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2485396

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