An update that prevents a "0xC0000034" error message when you try to install Windows 7 SP1, Windows Server 2008 R2 SP1, or Windows Embedded Standard 7 SP1 is available
Note This article replaces Knowledge Base article 976902.
Important This article describes a hotfix that prevents the following issue. For more information about how to recover from this issue after it has already occurred, click the following article number to view the article in the Microsoft Knowledge Base:
Your computer may freeze or restart to a black screen that has a "0xc0000034" error message after you install Service Pack 1 on Windows 7 or Windows 2008 R2
For consumer friendly steps on how to recover from this issue after it has already occurred, see the following article on the Microsoft website.
You install Windows 7 Service Pack 1 (SP1), Windows 2008 R2 Service Pack 1 (SP1), or Windows Embedded Standard 7 SP1 on a computer.
You install some other updates before you restart the computer to complete the installation process. Or, the service pack is installed at the same time as other updates by using Windows Server Update Services (WSUS).
In this scenario, the computer may stop responding or restart. If the computer restarts, you receive an error message that resembles the following on a black screen:
0xC0000034
Note If the computer stops responding and you restart the computer, you receive the same error message.
This issue occurs because Windows tries to perform operations in the Primitive Operation Queue (POQ) two times during the service pack installation process. The second attempt to perform these operations fails (because the operations have already been performed). Therefore, Windows generates a "0xc0000034" error.
This update should be installed to resolve this issue with Windows 7 SP1, Windows Server 2008 R2 SP1, and Windows Embedded Standard 7 SP1, and to help avoid this issue with future updates.
Update information
How to obtain this update
Windows Update
To resolve this issue in Windows 7 SP1, Windows Server 2008 R2 SP1, and Windows Embedded Standard 7 SP1, install this update from Windows Update
(http://update.microsoft.com/)
.
Microsoft Download Center
The following files are available for download from the Microsoft
Download Center:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Notes
You must install this update package on a computer that is running Windows 7 or Windows Server 2008 R2 operating system. You cannot install this update on an offline image.
In a Windows Server Update Services (WSUS) environment, this update is marked as "Exclusive." You will only be offered this update if you have installed all other updates that are marked as "Important."
Prerequisites
To apply this update, you must be running one of the following operating systems:
Windows 7
Windows 7 Service Pack 1 (SP1)
Windows Server 2008 R2
Windows Server 2008 R2 Service Pack 1 (SP1)
Windows Embedded Standard 7 SP1
Registry information
To use the update in this package, you do not have to make any changes to the registry.
Restart requirement
You do not have to restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
Update removal information
You cannot remove this update.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Collapse this tableExpand this table
Version
Product
SR_Level
Service branch
6.1.760
1
.
17xxx
Windows 7 and Windows Server 2008 R2
SP1
GDR
GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Apds.dll
6.1.7600.16385
1,798,144
14-Jul-2009
01:16
x86
Apircl.dll
6.1.7601.17592
223,744
09-Apr-2011
05:57
x86
Apss.dll
6.1.7600.16385
201,216
14-Jul-2009
01:16
x86
Cbscore.dll
6.1.7601.17592
845,312
09-Apr-2011
05:57
x86
Cbsmsg.dll
6.1.7600.16385
28,672
14-Jul-2009
01:15
x86
Cmiadapter.dll
6.1.7601.17592
120,832
09-Apr-2011
05:57
x86
Cmitrust.dll
6.1.7600.16385
296,448
14-Jul-2009
01:15
x86
Cmiv2.dll
6.1.7601.17592
2,041,344
09-Apr-2011
05:57
x86
Cntrtextinstaller.dll
6.1.7601.17592
143,872
09-Apr-2011
05:57
x86
Dpx.dll
6.1.7601.17592
257,024
09-Apr-2011
05:57
x86
Drupdate.dll
6.1.7600.16385
173,568
14-Jul-2009
01:15
x86
Drvstore.dll
6.1.7601.17592
323,072
09-Apr-2011
05:57
x86
Esscli.dll
6.1.7600.16385
266,240
14-Jul-2009
01:15
x86
Fastprox.dll
6.1.7601.17514
606,208
20-Nov-2010
12:19
x86
Globalinstallorder.xml
Not applicable
1,973,556
05-Nov-2010
01:52
Not applicable
Helpcins.dll
6.1.7601.17514
105,472
20-Nov-2010
12:19
x86
Locdrv.dll
6.1.7600.16385
229,888
14-Jul-2009
01:16
x86
Mofd.dll
6.1.7600.16385
192,000
14-Jul-2009
01:15
x86
Mofinstall.dll
6.1.7600.16385
58,880
14-Jul-2009
01:15
x86
Msdelta.dll
6.1.7600.16385
305,152
14-Jul-2009
01:15
x86
Mspatcha.dll
6.1.7600.16385
35,328
14-Jul-2009
01:15
x86
Oemhelpins.dll
6.1.7600.16385
151,040
14-Jul-2009
01:16
x86
Pkgmgr.exe
6.1.7601.17592
209,920
09-Apr-2011
05:56
x86
Poqexec.exe
6.1.7601.17592
123,904
09-Apr-2011
05:56
x86
Repdrvfs.dll
6.1.7600.16385
300,544
14-Jul-2009
01:16
x86
Smiengine.dll
6.1.7601.17592
697,856
09-Apr-2011
05:57
x86
Smipi.dll
6.1.7601.17592
98,816
09-Apr-2011
05:57
x86
Svcini.exe
6.1.7600.16385
16,384
14-Jul-2009
01:14
x86
Wbemcomn.dll
6.1.7601.17514
363,008
20-Nov-2010
12:21
x86
Wbemcore.dll
6.1.7601.17592
780,288
09-Apr-2011
05:57
x86
Wbemprox.dll
6.1.7600.16385
29,184
14-Jul-2009
01:16
x86
Wcmtypes.xsd
Not applicable
1,047
10-Jun-2009
21:46
Not applicable
Wcp.dll
6.1.7601.17592
1,910,784
09-Apr-2011
05:57
x86
Wdscore.dll
6.1.7601.17592
189,952
09-Apr-2011
05:57
x86
Wmicmiplugin.dll
6.1.7601.17592
351,232
09-Apr-2011
05:57
x86
Wmiutils.dll
6.1.7600.16385
85,504
14-Jul-2009
01:16
x86
Wrpint.dll
6.1.7601.17592
54,272
09-Apr-2011
05:57
x86
X86_installed
Not applicable
9
10-Jun-2009
21:19
Not applicable
Xmllite.dll
1.3.1000.0
180,224
14-Jul-2009
01:16
x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Amd64_installed
Not applicable
9
10-Jun-2009
20:36
Not applicable
Apds.dll
6.1.7600.16385
2,172,928
14-Jul-2009
01:41
x64
Apircl.dll
6.1.7601.17592
276,480
09-Apr-2011
07:00
x64
Apss.dll
6.1.7600.16385
235,008
14-Jul-2009
01:41
x64
Cbscore.dll
6.1.7601.17592
976,384
09-Apr-2011
06:59
x64
Cbsmsg.dll
6.1.7600.16385
28,672
14-Jul-2009
01:40
x64
Cmiadapter.dll
6.1.7601.17592
125,952
09-Apr-2011
06:59
x64
Cmitrust.dll
6.1.7600.16385
477,696
14-Jul-2009
01:40
x64
Cmiv2.dll
6.1.7601.17592
3,739,136
09-Apr-2011
06:59
x64
Cntrtextinstaller.dll
6.1.7601.17592
171,008
09-Apr-2011
06:59
x64
Dpx.dll
6.1.7601.17592
399,872
09-Apr-2011
07:00
x64
Drupdate.dll
6.1.7600.16385
203,776
14-Jul-2009
01:40
x64
Drvstore.dll
6.1.7601.17592
423,424
09-Apr-2011
07:00
x64
Esscli.dll
6.1.7600.16385
440,320
14-Jul-2009
01:40
x64
Fastprox.dll
6.1.7600.16385
909,312
14-Jul-2009
01:40
x64
Globalinstallorder.xml
Not applicable
1,973,556
05-Nov-2010
01:52
Not applicable
Helpcins.dll
6.1.7601.17514
142,336
20-Nov-2010
13:26
x64
Locdrv.dll
6.1.7600.16385
370,176
14-Jul-2009
01:41
x64
Mofd.dll
6.1.7600.16385
278,528
14-Jul-2009
01:41
x64
Mofinstall.dll
6.1.7600.16385
76,288
14-Jul-2009
01:41
x64
Msdelta.dll
6.1.7600.16385
451,584
14-Jul-2009
01:41
x64
Mspatcha.dll
6.1.7600.16385
46,592
14-Jul-2009
01:41
x64
Oemhelpins.dll
6.1.7600.16385
222,208
14-Jul-2009
01:41
x64
Pkgmgr.exe
6.1.7601.17592
199,168
09-Apr-2011
06:58
x64
Poqexec.exe
6.1.7601.17592
142,336
09-Apr-2011
06:58
x64
Repdrvfs.dll
6.1.7600.16385
451,584
14-Jul-2009
01:41
x64
Smiengine.dll
6.1.7601.17592
933,376
09-Apr-2011
07:00
x64
Smipi.dll
6.1.7601.17592
104,448
09-Apr-2011
07:00
x64
Svcini.exe
6.1.7600.16385
17,920
14-Jul-2009
01:39
x64
Wbemcomn.dll
6.1.7601.17514
529,408
20-Nov-2010
13:27
x64
Wbemcore.dll
6.1.7601.17592
1,225,216
09-Apr-2011
07:00
x64
Wbemprox.dll
6.1.7600.16385
43,520
14-Jul-2009
01:41
x64
Wcmtypes.xsd
Not applicable
1,047
10-Jun-2009
21:08
Not applicable
Wcp.dll
6.1.7601.17592
2,760,704
09-Apr-2011
07:00
x64
Wdscore.dll
6.1.7601.17592
271,360
09-Apr-2011
07:00
x64
Wmicmiplugin.dll
6.1.7601.17592
524,288
09-Apr-2011
07:00
x64
Wmiutils.dll
6.1.7600.16385
137,216
14-Jul-2009
01:41
x64
Wrpint.dll
6.1.7601.17592
60,928
09-Apr-2011
07:00
x64
Xmllite.dll
1.3.1000.0
199,680
14-Jul-2009
01:41
x64
Globalinstallorder.xml
Not applicable
1,973,556
05-Nov-2010
01:52
Not applicable
Wcmtypes.xsd
Not applicable
1,047
10-Jun-2009
21:46
Not applicable
X86_installed
Not applicable
9
10-Jun-2009
21:19
Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Apds.dll
6.1.7601.17592
3,342,848
09-Apr-2011
05:39
IA-64
Apircl.dll
6.1.7601.17592
752,128
09-Apr-2011
05:39
IA-64
Apss.dll
6.1.7601.17592
560,128
09-Apr-2011
05:39
IA-64
Cbscore.dll
6.1.7601.17592
1,835,520
09-Apr-2011
05:34
IA-64
Cbsmsg.dll
6.1.7600.16385
40,448
14-Jul-2009
01:45
IA-64
Cmiadapter.dll
6.1.7601.17592
284,672
09-Apr-2011
05:35
IA-64
Cmitrust.dll
6.1.7600.16385
984,576
14-Jul-2009
01:45
IA-64
Cmiv2.dll
6.1.7601.17592
6,536,192
09-Apr-2011
05:35
IA-64
Cntrtextinstaller.dll
6.1.7601.17592
356,864
09-Apr-2011
05:35
IA-64
Dpx.dll
6.1.7601.17592
770,560
09-Apr-2011
05:35
IA-64
Drupdate.dll
6.1.7600.16385
390,144
14-Jul-2009
01:46
IA-64
Drvstore.dll
6.1.7601.17592
742,400
09-Apr-2011
05:35
IA-64
Esscli.dll
6.1.7600.16385
1,011,200
14-Jul-2009
01:46
IA-64
Fastprox.dll
6.1.7600.16385
2,099,712
14-Jul-2009
01:46
IA-64
Globalinstallorder.xml
Not applicable
1,973,556
05-Nov-2010
01:51
Not applicable
Helpcins.dll
6.1.7601.17592
187,904
09-Apr-2011
05:36
IA-64
Ia64_installed
Not applicable
9
10-Jun-2009
20:39
Not applicable
Locdrv.dll
6.1.7600.16385
803,328
14-Jul-2009
01:48
IA-64
Mofd.dll
6.1.7600.16385
643,584
14-Jul-2009
01:47
IA-64
Mofinstall.dll
6.1.7600.16385
192,512
14-Jul-2009
01:47
IA-64
Msdelta.dll
6.1.7600.16385
890,368
14-Jul-2009
01:47
IA-64
Mspatcha.dll
6.1.7600.16385
111,104
14-Jul-2009
01:47
IA-64
Oemhelpins.dll
6.1.7600.16385
420,352
14-Jul-2009
01:48
IA-64
Pkgmgr.exe
6.1.7601.17592
334,848
09-Apr-2011
05:34
IA-64
Poqexec.exe
6.1.7601.17592
272,384
09-Apr-2011
05:34
IA-64
Repdrvfs.dll
6.1.7600.16385
1,063,936
14-Jul-2009
01:48
IA-64
Smiengine.dll
6.1.7601.17592
1,953,792
09-Apr-2011
05:39
IA-64
Smipi.dll
6.1.7601.17592
186,880
09-Apr-2011
05:39
IA-64
Svcini.exe
6.1.7600.16385
41,984
14-Jul-2009
01:45
IA-64
Wbemcomn.dll
6.1.7601.17514
1,005,056
20-Nov-2010
10:28
IA-64
Wbemcore.dll
6.1.7601.17592
2,959,872
09-Apr-2011
05:40
IA-64
Wbemprox.dll
6.1.7600.16385
102,912
14-Jul-2009
01:49
IA-64
Wcmtypes.xsd
Not applicable
1,047
10-Jun-2009
21:13
Not applicable
Wcp.dll
6.1.7601.17592
5,130,752
09-Apr-2011
05:40
IA-64
Wdscore.dll
6.1.7601.17592
600,064
09-Apr-2011
05:40
IA-64
Wmicmiplugin.dll
6.1.7601.17592
939,520
09-Apr-2011
05:40
IA-64
Wmiutils.dll
6.1.7600.16385
273,408
14-Jul-2009
01:50
IA-64
Wrpint.dll
6.1.7601.17592
128,000
09-Apr-2011
05:40
IA-64
Xmllite.dll
1.3.1000.0
446,976
14-Jul-2009
01:50
IA-64
Globalinstallorder.xml
Not applicable
1,973,556
05-Nov-2010
01:52
Not applicable
Wcmtypes.xsd
Not applicable
1,047
10-Jun-2009
21:46
Not applicable
X86_installed
Not applicable
9
10-Jun-2009
21:19
Not applicable
For all supported x86-based versions of Windows Embedded Standard 7
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Apds.dll
6.1.7600.16385
1,798,144
14-Jul-09
1:16
x86
Apircl.dll
6.1.7601.17592
223,744
9-Apr-11
5:57
x86
Apss.dll
6.1.7600.16385
201,216
14-Jul-09
1:16
x86
Cbscore.dll
6.1.7601.17592
845,312
9-Apr-11
5:57
x86
Cbsmsg.dll
6.1.7600.16385
28,672
14-Jul-09
1:15
x86
Cmiadapter.dll
6.1.7601.17592
120,832
9-Apr-11
5:57
x86
Cmitrust.dll
6.1.7600.16385
296,448
14-Jul-09
1:15
x86
Cmiv2.dll
6.1.7601.17592
2,041,344
9-Apr-11
5:57
x86
Cntrtextinstaller.dll
6.1.7601.17592
143,872
9-Apr-11
5:57
x86
Dpx.dll
6.1.7601.17592
257,024
9-Apr-11
5:57
x86
Drupdate.dll
6.1.7600.16385
173,568
14-Jul-09
1:15
x86
Drvstore.dll
6.1.7601.17592
323,072
9-Apr-11
5:57
x86
Esscli.dll
6.1.7600.16385
266,240
14-Jul-09
1:15
x86
Fastprox.dll
6.1.7601.17514
606,208
20-Nov-10
12:19
x86
Globalinstallorder.xml
Not Applicable
1,973,556
5-Nov-10
1:52
Not Applicable
Helpcins.dll
6.1.7601.17514
105,472
20-Nov-10
12:19
x86
Locdrv.dll
6.1.7600.16385
229,888
14-Jul-09
1:16
x86
Mofd.dll
6.1.7600.16385
192,000
14-Jul-09
1:15
x86
Mofinstall.dll
6.1.7600.16385
58,880
14-Jul-09
1:15
x86
Msdelta.dll
6.1.7600.16385
305,152
14-Jul-09
1:15
x86
Mspatcha.dll
6.1.7600.16385
35,328
14-Jul-09
1:15
x86
Oemhelpins.dll
6.1.7600.16385
151,040
14-Jul-09
1:16
x86
Pkgmgr.exe
6.1.7601.17592
209,920
9-Apr-11
5:56
x86
Poqexec.exe
6.1.7601.17592
123,904
9-Apr-11
5:56
x86
Repdrvfs.dll
6.1.7600.16385
300,544
14-Jul-09
1:16
x86
Smiengine.dll
6.1.7601.17592
697,856
9-Apr-11
5:57
x86
Smipi.dll
6.1.7601.17592
98,816
9-Apr-11
5:57
x86
Svcini.exe
6.1.7600.16385
16,384
14-Jul-09
1:14
x86
Wbemcomn.dll
6.1.7601.17514
363,008
20-Nov-10
12:21
x86
Wbemcore.dll
6.1.7601.17592
780,288
9-Apr-11
5:57
x86
Wbemprox.dll
6.1.7600.16385
29,184
14-Jul-09
1:16
x86
Wcmtypes.xsd
Not Applicable
1,047
10-Jun-09
21:46
Not Applicable
Wcp.dll
6.1.7601.17592
1,910,784
9-Apr-11
5:57
x86
Wdscore.dll
6.1.7601.17592
189,952
9-Apr-11
5:57
x86
Wmicmiplugin.dll
6.1.7601.17592
351,232
9-Apr-11
5:57
x86
Wmiutils.dll
6.1.7600.16385
85,504
14-Jul-09
1:16
x86
Wrpint.dll
6.1.7601.17592
54,272
9-Apr-11
5:57
x86
X86_installed
Not Applicable
9
10-Jun-09
21:19
Not Applicable
Xmllite.dll
1.3.1000.0
180,224
14-Jul-09
1:16
x86
For all supported x64-based versions of Windows Embedded Standard 7