IP-HTTPS connections disconnect if the network status is changed on a computer that is running Windows 7 or Windows Server 2008 R2

Article translations Article translations
Article ID: 2535121 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

You use IP-over-HTTPS (IP-HTTPS) connections on a computer that is running Windows 7 or Windows Server 2008 R2. In this situation, the IP-HTTPS connections disconnect and then reconnect if the network status is changed.

Note This issue causes additional connect and reconnect sessions, which causes additional traffic network traffic.

RESOLUTION

After you apply this hotfix, additional traffic is reduced.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem that is described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not exist, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 with Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 with Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 service pack or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system to which each hotfix applies.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 0 . 20xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1 . 21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Iphlpsvc.dll6.1.7600.20966499,71213-May-201104:40x86
Iphlpsvcmigplugin.dll6.1.7600.1638551,20014-Jul-200901:15x86
Iphlpsvc.dll6.1.7601.21727500,73613-May-201105:49x86
Iphlpsvcmigplugin.dll6.1.7600.1638551,20014-Jul-200901:15x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Iphlpsvc.dll6.1.7600.20966569,34413-May-201105:27x64
Iphlpsvcmigplugin.dll6.1.7600.1638560,41614-Jul-200901:41x64
Iphlpsvc.dll6.1.7601.21727570,36813-May-201105:23x64
Iphlpsvcmigplugin.dll6.1.7600.1638560,41614-Jul-200901:41x64
Iphlpsvcmigplugin.dll6.1.7600.2096651,20013-May-201104:40x86
Iphlpsvcmigplugin.dll6.1.7601.2172751,20013-May-201105:49x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Iphlpsvc.dll6.1.7600.20966980,48013-May-201104:34IA-64
Iphlpsvcmigplugin.dll6.1.7600.16385133,63214-Jul-200901:46IA-64
Iphlpsvc.dll6.1.7601.21727982,01613-May-201104:26IA-64
Iphlpsvcmigplugin.dll6.1.7600.16385133,63214-Jul-200901:46IA-64
Iphlpsvcmigplugin.dll6.1.7600.2096651,20013-May-201104:40x86
Iphlpsvcmigplugin.dll6.1.7601.2172751,20013-May-201105:49x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about IP over HTTPS (IP-HTTPS) tunneling protocol, visit the following Microsoft TechNet website:

IP over HTTPS (IP-HTTPS) Tunneling Protocol Specification

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_1253deadc1afc65099ad0eaf1fe8e202_31bf3856ad364e35_6.1.7600.20966_none_324914da5d93d904.manifest
File versionNot applicable
File size716
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameX86_4f257df76ea9449b3faad668262237e3_31bf3856ad364e35_6.1.7601.21727_none_d40b9ce2a3e2ab3f.manifest
File versionNot applicable
File size716
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameX86_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_1259af60f6ba7419.manifest
File versionNot applicable
File size131,037
Date (UTC)13-May-2011
Time (UTC)08:41
PlatformNot applicable
File nameX86_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_146c4c60f3bf8998.manifest
File versionNot applicable
File size131,037
Date (UTC)13-May-2011
Time (UTC)08:41
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_04ce7165cd69d00782783a180ce4b25d_31bf3856ad364e35_6.1.7600.20966_none_5800fcd00846a07d.manifest
File versionNot applicable
File size1,082
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameAmd64_b785c82e4d68b785575d04be3c858354_31bf3856ad364e35_6.1.7600.20966_none_f9545b34f54238f5.manifest
File versionNot applicable
File size720
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameAmd64_be54f1e96d77f5c81e6ce368a3baf6c4_31bf3856ad364e35_6.1.7600.20966_none_de007ead6da01076.manifest
File versionNot applicable
File size720
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameAmd64_bf7c5c6fa43f4d58859e759a876fd13c_31bf3856ad364e35_6.1.7601.21727_none_7faf05128d5add31.manifest
File versionNot applicable
File size1,082
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameAmd64_cde274cc804b80cab4680fd7d9aeee0b_31bf3856ad364e35_6.1.7601.21727_none_83e3d550d29ed6d8.manifest
File versionNot applicable
File size720
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameAmd64_dad32186d015b36d392244fc8ac760af_31bf3856ad364e35_6.1.7601.21727_none_90deaf03722b458c.manifest
File versionNot applicable
File size720
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameAmd64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_6e784ae4af17e54f.manifest
File versionNot applicable
File size131,043
Date (UTC)13-May-2011
Time (UTC)08:44
PlatformNot applicable
File nameAmd64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_708ae7e4ac1cface.manifest
File versionNot applicable
File size131,043
Date (UTC)13-May-2011
Time (UTC)08:44
PlatformNot applicable
File nameWow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_78ccf536e378a74a.manifest
File versionNot applicable
File size123,749
Date (UTC)13-May-2011
Time (UTC)04:59
PlatformNot applicable
File nameWow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_7adf9236e07dbcc9.manifest
File versionNot applicable
File size123,749
Date (UTC)13-May-2011
Time (UTC)06:07
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_9599014fc2444898ec90e6a983849905_31bf3856ad364e35_6.1.7600.20966_none_69d457f077d02b0f.manifest
File versionNot applicable
File size718
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameIa64_ba7b06c6ad6290f21a6bb73c8f939e0b_31bf3856ad364e35_6.1.7601.21727_none_e4420cce66f1121b.manifest
File versionNot applicable
File size718
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameIa64_be54f1e96d77f5c81e6ce368a3baf6c4_31bf3856ad364e35_6.1.7600.20966_none_81e3871fb540a83c.manifest
File versionNot applicable
File size719
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameIa64_dad32186d015b36d392244fc8ac760af_31bf3856ad364e35_6.1.7601.21727_none_34c1b775b9cbdd52.manifest
File versionNot applicable
File size719
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameIa64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_125b5356f6b87d15.manifest
File versionNot applicable
File size131,040
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameIa64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_146df056f3bd9294.manifest
File versionNot applicable
File size131,040
Date (UTC)13-May-2011
Time (UTC)08:37
PlatformNot applicable
File nameWow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7600.20966_none_78ccf536e378a74a.manifest
File versionNot applicable
File size123,749
Date (UTC)13-May-2011
Time (UTC)04:59
PlatformNot applicable
File nameWow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.21727_none_7adf9236e07dbcc9.manifest
File versionNot applicable
File size123,749
Date (UTC)13-May-2011
Time (UTC)06:07
PlatformNot applicable

Properties

Article ID: 2535121 - Last Review: August 16, 2011 - Revision: 1.1
APPLIES TO
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Starter
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2535121

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com