FIX: BizTalk Server stops receiving IDOCs from a WCF-based SAP adapter in BizTalk Adapter Pack

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Article ID: 2539769
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This article applies to the following product:
  • BizTalk Adapter Pack 2.0
  • BizTalk Adapter Pack 2010

SYMPTOMS

Consider the following scenario:
  • You use the Microsoft Windows Communication Foundation (WCF)-based SAP adapter (also known as Microsoft BizTalk Adapter for mySAP Business Suite 3.0) on a computer that is running Microsoft BizTalk Server.

    Note This adapter is included in Microsoft BizTalk Adapter Pack 2.0 or in Microsoft BizTalk Adapter Pack 2010.
  • When you use the WCF-based SAP adapter to receive an intermediate document (IDOC) from the SAP system, an error occurs.

    For example, the SAP RFC destination is not configured for Unicode, or the Partner Profile is set to the wrong IDOC Segment release.
In this scenario, BizTalk Server stops receiving IDOCs, and you do not receive notification of an error.

CAUSE

This issue occurs because the WCF-based SAP adapter handles the error incorrectly.

RESOLUTION

Cumulative update information

For BizTalk Adapter Pack 2010

The hotfix that resolves this issue is included in cumulative update package 2 for BizTalk Adapter Pack 2010. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:

2572999Cumulative update package 2 for BizTalk Adapter Pack 2010

For BizTalk Adapter Pack 2.0

The hotfix that resolves this issue is included in cumulative update package 3 for BizTalk Adapter Pack 2.0.

For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2557150 Cumulative update package 3 for BizTalk Adapter Pack 2.0

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

WORKAROUND

To work around this issue, restart the BizTalk host instance for the WCF-based SAP adapter's receive location.

MORE INFORMATION

For more information about BizTalk Server hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
2003907 Information about BizTalk Server hotfixes

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Article ID: 2539769 - Last Review: September 1, 2011 - Revision: 4.0
Keywords: 
kbqfe kbfix kbbtsadapters kbexpertiseadvanced kbsurveynew KB2539769

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