You have Microsoft Office SharePoint Server (O15) running on a Windows Server 2008 R2-based computer. The SharePoint parsing process crashes when the service parses a document that is not encrypted.
The issue occurs because the IFilter for MIME files cannot access the certificate store when parsing files that are not encrypted.
Note For security, the SharePoint parsing service runs in a "sandbox" and does not have access to the certificate store. The SharePoint parsing process can only open resources that can be accessed by using the Built-in Users group or the Everyone group.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem that is described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not exist, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running Windows Server 2008 R2 or Windows Server 2008 R2 Service Pack 1 (SP1).
For more information about how to obtain a Windows 7 service pack or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Registry information
To use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Collapse this tableExpand this table
Version
Product
Milestone
Service branch
6.1.760
0.16xxx
Windows Server 2008 R2
RTM
GDR
6.1.760
0.20xxx
Windows Server 2008 R2
RTM
LDR
6.1.760
1.17xxx
Windows Server 2008 R2
SP1
GDR
6.1.760
1.21xxx
Windows Server 2008 R2
SP1
LDR
GDR service branches contain only those fixes that are widely released to address widespread, very important issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Inetcomm.dll
6.1.7600.16819
976,896
23-May-2011
05:16
x64
Inetres.dll
6.1.7600.16385
84,480
14-Jul-2009
01:28
x64
Inetcomm.dll
6.1.7600.20971
976,896
23-May-2011
05:19
x64
Inetres.dll
6.1.7600.16385
84,480
14-Jul-2009
01:28
x64
Inetcomm.dll
6.1.7601.17620
976,896
23-May-2011
05:29
x64
Inetres.dll
6.1.7600.16385
84,480
14-Jul-2009
01:28
x64
Inetcomm.dll
6.1.7601.21732
976,896
23-May-2011
05:08
x64
Inetres.dll
6.1.7600.16385
84,480
14-Jul-2009
01:28
x64
Inetcomm.dll
6.1.7600.16819
740,864
23-May-2011
04:35
x86
Inetres.dll
6.1.7600.16385
84,480
14-Jul-2009
01:06
x86
Inetcomm.dll
6.1.7600.20971
740,864
23-May-2011
04:34
x86
Inetres.dll
6.1.7600.16385
84,480
14-Jul-2009
01:06
x86
Inetcomm.dll
6.1.7601.17620
741,376
23-May-2011
04:26
x86
Inetres.dll
6.1.7600.16385
84,480
14-Jul-2009
01:06
x86
Inetcomm.dll
6.1.7601.21732
741,888
23-May-2011
06:04
x86
Inetres.dll
6.1.7600.16385
84,480
14-Jul-2009
01:06
x86
For all supported IA-64-based versions of Windows Server 2008 R2
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