Description of the Outlook Social Connector hotfix package (Osc-x-none.msp, Oscmoss-x-none.msp): December 13, 2011

Applies To

Microsoft Outlook 2010

Summary

This article describes the Microsoft Outlook Social Connector issues that are fixed in the hotfix package that is dated December 13, 2011.

INTRODUCTION

Issue that this hotfix package fixes

Outlook Social Connector cannot connect to the My Site page in Microsoft Office 365 and therefore cannot update social data. Additionally, you receive the following error message:

Note

Could not connect to server.
2597026 "Could not connect to server" error message in the Outlook Social Connector

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86 versions

Download information

File name	File version	File size	Date	Time
Office2010-kb2597051-fullfile-x86-glb.exe	14.0.6114.5000	2,563,736	19-Nov-11	10:30

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Osc-x-none.msp	Not Applicable	1,587,712	18-Nov-11	21:55
Oscmoss-x-none.msp	Not Applicable	206,848	18-Nov-11	21:55

Osc-x-none.msp information

File name	File version	File size	Date	Time
Socialconnector.dll	14.0.6114.5000	2,490,176	16-Nov-11	17:16
Socialprovider.dll	14.0.6009.1000	32,160	20-Oct-10	8:32

Oscmoss-x-none.msp information

File name	File version	File size	Date	Time
Sharepointprovider.dll	14.0.6114.5000	297,264	16-Nov-11	17:16

x64 versions