Description of the PowerPoint 2010 hotfix package (x86 powerpoint-x-none.msp, x64 powerpoint-x-none.msp, pptview-x-none.msp): April 24, 2012

Issues that this hotfix package fixes

• Assume that you open a PowerPoint 2010 presentation in Windows Internet Explorer 7 or in Windows Internet Explorer 8. When you try to print the presentation, the print operation fails. When this occurs, you do not receive an error message.
  

• Assume that you have a PowerPoint presentation that contains a hyperlink that links to a sublocation of a document. For example, the PowerPoint Presentation contains the following hyperlink that links to a cell of an Excel workbook:
  D:\ test\test.xlsx#Sheet2!G15
  If you save the PowerPoint presentation in PowerPoint 2010, the sublocation of the document in the presentation is removed. For the previous example, the link is changed to the following:
  D:\ test\test.xlsx
  

• Assume that you have a PowerPoint 2010 presentation that is saved on a UNC share. The file name of the presentation contains a number sign (#). When you try to open the presentation through a link in Internet Explorer, the open operation fails.
  

• Assume that you have a .ppt file that is protected by using Information Rights Management (IRM) on a network share. When you open the file in PowerPoint 2010, a File In Use dialog box appears. However, the dialog box does not display the correct name of the user who locked the file. Therefore, you cannot edit the file.
  

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.