You cannot change the font size in Windows Live Mail or in Windows Mail after you install Internet Explorer 9

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Article ID: 2601253 - View products that this article applies to.
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SYMPTOMS

When you try to change the font size that is used for reading messages in Windows Live Mail or in Windows Mail, the font size does not change. For example, consider the following scenario:
  • You have Windows Live Mail 2011 installed, and you have set up access to an email account to view your messages in the Inbox.
  • You install Windows Internet Explorer 9.
  • You start Windows Live Mail. Your Inbox contains HTML email messages.
  • You try to change the font size so that the messages that are displayed can be read more easily. To do this, follow these steps:
    1. On the Windows Live Mail tab, click Options and then click Mail.
    2. On the Read tab, click Fonts.
    3. In the Font size box, select Smallest, and then click OK.
    4. Click OK to close the Options dialog box.

In this scenario, the font size is not changed.

RESOLUTION

To resolve this problem, install this update.

Security update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, visit the following Microsoft website:
http://update.microsoft.com
For more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 2586448.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2586448 MS11-081: Cumulative Security Update for Internet Explorer: October 11, 2011

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2601253 - Last Review: October 11, 2011 - Revision: 1.0
APPLIES TO
  • Windows Internet Explorer 9
  • Windows Live Mail
  • Windows Mail in Windows Vista
Keywords: 
kbqfe kbbug kbfix kbexpertiseinter kbsurveynew KB2601253

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