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Symptoms

On a computer that is running a 64-bit version of Windows 7 or of Windows Server 2008 R2, 32-bit applications may display incorrect license information.

Cause

This issue occurs because the values of the following registry entries are incorrect:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\currentversion\RegisteredOrganization

  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\currentversion\RegisteredOwner

Note the values of the 64-bit versions of these registry entries are correct.

More Information

After you install this update, the values of the 32-bit versions of the two registry entries are updated to match the values of the following 64-bit versions:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\currentversion\RegisteredOrganization

  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\currentversion\RegisteredOwner

Note for OEMs and system builders

Do not slipstream this update into preconfigured operating system images. You must run this update only after the operating system is installed and the Out-of-Box Experience (OOBE) is finished.

Update information

How to obtain this update

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x64-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the update package now.

All supported IA-64-based versions of Windows Server 2008 R2

Download Download the update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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