Article ID: 2620334
Expand all | Collapse all

Symptoms

When you try to change your Windows Firewall settings, the options are greyed out and you can't make any changes.

Resolution

To fix this, follow these steps:
  1. Click the Start button, then type Windows Firewall in the Search box.
  2. Click Windows Firewall, and then click Allow a program or feature through Windows Firewall.
  3. Click the Change settings button. If a User Account Control window appears, click Yes, or enter your user name and password, then click OK.

    You can now make changes to your Windows Firewall settings.
Note: If the Change settings button is still greyed out, your administrator may have disabled the option for you to change the settings. Contact your administrator for help with this. If you are the administrator for the computer, restart Windows and log in with your administrator account, then follow the steps above.


More information

For more information about Windows Firewall, visit: http://windows.microsoft.com/en-US/windows7/products/features/windows-firewall

For more information about User Account Control, visit: http://windows.microsoft.com/en-US/windows7/What-is-User-Account-Control

For more information about administrator accounts, visit: http://windows.microsoft.com/en-US/windows-vista/What-is-an-administrator-account


Properties

Article ID: 2620334 - Last Review: February 13, 2013 - Revision: 3.1
Keywords: 
KB2620334

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com