Variable %userdomain% roaming profile path is not resolved correctly in Windows 7, Windows Server 2008 R2, Windows Server 2008, and Windows Vista

Article translations Article translations
Article ID: 2664408 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

Consider the following scenario:
  • You have a forest that contains several domains. For example, the forest contains contoso.com, child1.contoso.com, and child2.contoso.com.
  • You set up a terminal server in one of the domains. For example, you set up a terminal server in contoso.com.
  • You configure the terminal server to set a variable %userdomain% roaming profile path for users who try to log on the terminal server. For example, you configure the server to set \\server\share\%userdomain% as the roaming profile path.
In this scenario, the variable %userdomain% roaming profile path is not resolved correctly. For example, when users from child1.contoso.com or child2.contoso.com try to log on the terminal server, the roaming profile path is set to \\server\share\contoso.

This issue occurs when a user tries to log on the terminal server from a computer that is running one of the following operating systems:
  • Windows 7
  • Windows Server 2008 R2
  • Windows Server 2008
  • Windows Vista

Note The expected roaming profile path is \\server\share\child1 when users from child1.contoso.com try to log on the terminal server and \\server\share\child2 when users from child2.contoso.com try to log on the terminal server.

Resolution

To resolve this issue, install the hotfix on the affected computer. After you install the hotfix, change the configuration of the roaming profile path to \\server\share\%userdomain_roamingprofile%.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Profprov.dll6.0.6002.2277529,18410-Jan-201215:36
Profsvc.dll6.0.6002.22775155,64810-Jan-201215:36
Userprofilewmiprovider.mofNot applicable10,70210-Jan-201211:17
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Profprov.dll6.0.6002.2277533,28010-Jan-201216:13
Profsvc.dll6.0.6002.22775180,73610-Jan-201216:13
Userprofilewmiprovider.mofNot applicable10,70210-Jan-201211:17
For all supported IA-64–based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Profprov.dll6.0.6002.2277576,28810-Jan-201214:45
Profsvc.dll6.0.6002.22775406,01610-Jan-201214:45
Userprofilewmiprovider.mofNot applicable10,70210-Jan-201211:11
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 0 . 21xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1 . 17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1 . 21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Profprov.dll6.1.7600.1638528,16014-Jul-200901:16
Profsvc.dll6.1.7600.21126166,40013-Jan-201207:07
Profsvc.ptxmlNot applicable64813-Jul-200920:36
Userprofilewmiprovider.mofNot applicable10,70813-Jul-200920:36
Profprov.dll6.1.7601.1751428,67220-Nov-201012:20
Profsvc.dll6.1.7601.21897166,91213-Jan-201207:25
Profsvc.ptxmlNot applicable64813-Jul-200920:36
Userprofilewmiprovider.mofNot applicable10,70813-Jul-200920:36
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Profprov.dll6.1.7600.1638533,28014-Jul-200901:41
Profsvc.dll6.1.7600.21126212,48013-Jan-201207:59
Profsvc.ptxmlNot applicable64813-Jul-200920:29
Userprofilewmiprovider.mofNot applicable10,70813-Jul-200920:29
Profprov.dll6.1.7601.1751433,79220-Nov-201013:27
Profsvc.dll6.1.7601.21897212,48013-Jan-201208:13
Profsvc.ptxmlNot applicable64813-Jul-200920:29
Userprofilewmiprovider.mofNot applicable10,70813-Jul-200920:29
For all supported IA-64–based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Profprov.dll6.1.7600.1638578,33614-Jul-200901:48
Profsvc.dll6.1.7600.21126454,65613-Jan-201206:50
Profsvc.ptxmlNot applicable64813-Jul-200920:29
Userprofilewmiprovider.mofNot applicable10,70813-Jul-200920:29
Profprov.dll6.1.7601.1751478,84820-Nov-201010:28
Profsvc.dll6.1.7601.21897454,65613-Jan-201206:54
Profsvc.ptxmlNot applicable64813-Jul-200920:29
Userprofilewmiprovider.mofNot applicable10,70813-Jul-200920:29

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameX86_18943cbcbe731e6ee4cc35c5505692d1_31bf3856ad364e35_6.0.6002.22775_none_3bbac4e98517e794.manifest
File versionNot applicable
File size695
Date (UTC)10-Jan-2012
Time (UTC)19:25
File nameX86_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6002.22775_none_fddac93449252940.manifest
File versionNot applicable
File size38,816
Date (UTC)10-Jan-2012
Time (UTC)15:59
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_e163139c86aa22f03f39a5f3d9200d56_31bf3856ad364e35_6.0.6002.22775_none_bff2ff204b510971.manifest
File versionNot applicable
File size699
Date (UTC)10-Jan-2012
Time (UTC)19:25
File nameAmd64_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6002.22775_none_59f964b801829a76.manifest
File versionNot applicable
File size39,111
Date (UTC)10-Jan-2012
Time (UTC)16:40
Additional files for all supported IA-64–based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_c9e8514e2db097733009cb5f67102573_31bf3856ad364e35_6.0.6002.22775_none_dea870b8b335de55.manifest
File versionNot applicable
File size697
Date (UTC)10-Jan-2012
Time (UTC)19:25
File nameIa64_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6002.22775_none_fddc6d2a4923323c.manifest
File versionNot applicable
File size39,087
Date (UTC)10-Jan-2012
Time (UTC)14:59

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_5abf8ad0a5d02b742af383a9d86b3503_31bf3856ad364e35_6.1.7600.21126_none_33aaf9f03b91d019.manifest
File versionNot applicable
File size695
Date (UTC)14-Jan-2012
Time (UTC)01:25
File nameX86_7d5847fc4a582c6cd7e402d2e9e2d9d0_31bf3856ad364e35_6.1.7601.21897_none_dc5495183ca216c7.manifest
File versionNot applicable
File size695
Date (UTC)14-Jan-2012
Time (UTC)01:25
File nameX86_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7600.21126_none_fc530db3acecd4c1.manifest
File versionNot applicable
File size40,206
Date (UTC)14-Jan-2012
Time (UTC)01:29
File nameX86_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7601.21897_none_fdeee36daa4aea59.manifest
File versionNot applicable
File size40,206
Date (UTC)14-Jan-2012
Time (UTC)01:29
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_8d63e60f0bb11aca9d8984e1491451ca_31bf3856ad364e35_6.1.7600.21126_none_04422b537ac7ac72.manifest
File versionNot applicable
File size699
Date (UTC)14-Jan-2012
Time (UTC)01:26
File nameAmd64_aca71de53443408b5fac82c2161b3a2d_31bf3856ad364e35_6.1.7601.21897_none_21cc1da9b03294ea.manifest
File versionNot applicable
File size699
Date (UTC)14-Jan-2012
Time (UTC)01:26
File nameAmd64_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7600.21126_none_5871a937654a45f7.manifest
File versionNot applicable
File size40,210
Date (UTC)14-Jan-2012
Time (UTC)01:33
File nameAmd64_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7601.21897_none_5a0d7ef162a85b8f.manifest
File versionNot applicable
File size40,210
Date (UTC)14-Jan-2012
Time (UTC)01:33
Additional files for all supported IA-64–based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_6a1052fafcfe0bb75f8b8708d41c06ea_31bf3856ad364e35_6.1.7600.21126_none_b843b11c9dce517c.manifest
File versionNot applicable
File size697
Date (UTC)14-Jan-2012
Time (UTC)01:25
File nameIa64_9f14b19758caa47f572a3ebb2563e94f_31bf3856ad364e35_6.1.7601.21897_none_6128e3540d3dcd9c.manifest
File versionNot applicable
File size697
Date (UTC)14-Jan-2012
Time (UTC)01:25
File nameIa64_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7600.21126_none_fc54b1a9aceaddbd.manifest
File versionNot applicable
File size40,208
Date (UTC)14-Jan-2012
Time (UTC)01:26
File nameIa64_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7601.21897_none_fdf08763aa48f355.manifest
File versionNot applicable
File size40,208
Date (UTC)14-Jan-2012
Time (UTC)01:26

Properties

Article ID: 2664408 - Last Review: January 4, 2013 - Revision: 3.0
Applies to
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2664408

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com