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Symptoms

On a computer that is running Windows 7 or Windows Server 2008 R2, you try to use an USB Remote Network Driver Interface Specification (RNDIS) device to connect to a 3G or 4G network. However, the device cannot be initialized, and you cannot connect to the network.

Note This update also solves the 3G and 4G network connection issue that is described in the following article in the Microsoft Knowledge Base:

2477042 The communication stops between a USB RNDIS device and a computer that is running Windows 7, Windows Server 2008 R2, Windows Vista or Windows Server 2008 after you remove the device from the USB hub and then reattach the device

Resolution

Update information

How to obtain this update

Microsoft Update

This update is available from the Microsoft Update website:

http://update.microsoft.com

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the update package now.

All supported IA-64-based versions of Windows Server 2008 R2

Download Download the update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1).

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Hotfix replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.1.7601.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.7601.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Ndis.sys

6.1.7601.17856

712,048

02-Jun-2012

04:45

Ndismigplugin.dll

6.1.7600.16385

156,160

14-Jul-2009

01:16

Ndistrace.mof

Not applicable

4,548

10-Jun-2009

21:15

Ndis.sys

6.1.7601.22010

712,048

02-Jun-2012

04:57

Ndismigplugin.dll

6.1.7601.22010

156,160

02-Jun-2012

04:54

Ndistrace.mof

Not applicable

4,548

10-Jun-2009

21:15

Rndismp.sys

6.1.7601.17856

33,280

02-Jun-2012

03:07

Rndismp.sys

6.1.7601.22010

33,280

02-Jun-2012

03:18

Rndismp6.sys

6.1.7601.17856

30,208

02-Jun-2012

03:07

Rndismpx.sys

6.1.7601.17856

33,280

02-Jun-2012

03:07

Usb80236.sys

6.1.7600.16385

15,872

13-Jul-2009

23:54

Usb8023x.sys

6.1.7600.16385

15,872

13-Jul-2009

23:54

Rndismp6.sys

6.1.7601.22010

30,208

02-Jun-2012

03:18

Rndismpx.sys

6.1.7601.22010

33,280

02-Jun-2012

03:18

Usb80236.sys

6.1.7600.16385

15,872

13-Jul-2009

23:54

Usb8023x.sys

6.1.7600.16385

15,872

13-Jul-2009

23:54

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Ndis.sys

6.1.7601.17856

950,128

02-Jun-2012

05:48

Ndismigplugin.dll

6.1.7600.16385

166,912

14-Jul-2009

01:41

Ndistrace.mof

Not applicable

4,548

10-Jun-2009

20:31

Ndis.sys

6.1.7601.22010

950,128

04-Jun-2012

07:55

Ndismigplugin.dll

6.1.7601.22010

166,912

04-Jun-2012

07:54

Ndistrace.mof

Not applicable

4,548

10-Jun-2009

20:31

Rndismp.sys

6.1.7601.17856

41,472

02-Jun-2012

03:54

Rndismp.sys

6.1.7601.22010

41,472

02-Jun-2012

03:42

Rndismp6.sys

6.1.7601.17856

35,840

02-Jun-2012

03:54

Rndismpx.sys

6.1.7601.17856

41,472

02-Jun-2012

03:54

Usb80236.sys

6.1.7600.16385

19,968

14-Jul-2009

00:09

Usb8023x.sys

6.1.7600.16385

19,968

14-Jul-2009

00:09

Rndismp6.sys

6.1.7601.22010

35,840

02-Jun-2012

03:42

Rndismpx.sys

6.1.7601.22010

41,472

02-Jun-2012

03:42

Usb80236.sys

6.1.7600.16385

19,968

14-Jul-2009

00:09

Usb8023x.sys

6.1.7600.16385

19,968

14-Jul-2009

00:09

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Ndis.sys

6.1.7601.17856

1,998,192

02-Jun-2012

04:20

Ndismigplugin.dll

6.1.7600.16385

357,376

14-Jul-2009

01:47

Ndistrace.mof

Not applicable

4,548

10-Jun-2009

20:36

Ndis.sys

6.1.7601.22010

1,998,192

02-Jun-2012

04:23

Ndismigplugin.dll

6.1.7601.22010

357,376

02-Jun-2012

04:19

Ndistrace.mof

Not applicable

4,548

10-Jun-2009

20:36

Rndismp.sys

6.1.7601.17856

102,912

02-Jun-2012

02:52

Rndismp.sys

6.1.7601.22010

102,912

02-Jun-2012

02:58

Rndismp6.sys

6.1.7601.17856

81,920

02-Jun-2012

02:52

Rndismpx.sys

6.1.7601.17856

102,912

02-Jun-2012

02:52

Usb80236.sys

6.1.7600.16385

48,640

14-Jul-2009

00:26

Usb8023x.sys

6.1.7600.16385

48,640

14-Jul-2009

00:26

Rndismp6.sys

6.1.7601.22010

81,920

02-Jun-2012

02:58

Rndismpx.sys

6.1.7601.22010

102,912

02-Jun-2012

02:58

Usb80236.sys

6.1.7600.16385

48,640

14-Jul-2009

00:26

Usb8023x.sys

6.1.7600.16385

48,640

14-Jul-2009

00:26

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_41d1cd468009bea91942fd59e1b698c9_31bf3856ad364e35_6.1.7601.22010_none_3dabace7318ee647.manifest

File version

Not applicable

File size

702

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

X86_5af947abe46975108edca757ce48f9da_31bf3856ad364e35_6.1.7601.17856_none_2e54a3fc4ab6a4b3.manifest

File version

Not applicable

File size

702

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

X86_df665727f37bb1aefea6098bbb932619_31bf3856ad364e35_6.1.7601.17856_none_5488d8e0ff8fbbbe.manifest

File version

Not applicable

File size

692

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

X86_f00b775fd516c3cb3456283912e4d025_31bf3856ad364e35_6.1.7601.22010_none_a5135e4edda4d5f2.manifest

File version

Not applicable

File size

692

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

X86_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.17856_none_a9a55c487a6fc00a.manifest

File version

Not applicable

File size

225,943

Date (UTC)

04-Jun-2012

Time (UTC)

10:11

File name

X86_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.22010_none_aa540f2993728b48.manifest

File version

Not applicable

File size

218,613

Date (UTC)

02-Jun-2012

Time (UTC)

05:25

File name

X86_microsoft-windows-rndis-miniport_31bf3856ad364e35_6.1.7601.17856_none_e30ce02eea460fab.manifest

File version

Not applicable

File size

2,808

Date (UTC)

02-Jun-2012

Time (UTC)

05:09

File name

X86_microsoft-windows-rndis-miniport_31bf3856ad364e35_6.1.7601.22010_none_e3bb93100348dae9.manifest

File version

Not applicable

File size

2,808

Date (UTC)

02-Jun-2012

Time (UTC)

05:24

File name

X86_netrndis.inf_31bf3856ad364e35_6.1.7601.17856_none_c9a0bfaba42d55fa.manifest

File version

Not applicable

File size

3,522

Date (UTC)

04-Jun-2012

Time (UTC)

10:11

File name

X86_netrndis.inf_31bf3856ad364e35_6.1.7601.22010_none_ca4f728cbd302138.manifest

File version

Not applicable

File size

3,522

Date (UTC)

04-Jun-2012

Time (UTC)

10:11

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_a7773fd4328f8aef2d0fdc0acc36b9ec_31bf3856ad364e35_6.1.7601.22010_none_fa037c75a00297b5.manifest

File version

Not applicable

File size

706

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Amd64_c55173e6cce0a651a9671bde0513e95d_31bf3856ad364e35_6.1.7601.17856_none_5488805d733dfda5.manifest

File version

Not applicable

File size

706

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Amd64_da0d2bb651508ffdf5f40249904446ab_31bf3856ad364e35_6.1.7601.17856_none_9042251b7a082071.manifest

File version

Not applicable

File size

696

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Amd64_e1880ebb0f3a67f57182d80ef71d822a_31bf3856ad364e35_6.1.7601.22010_none_a64f5fc4e28e8010.manifest

File version

Not applicable

File size

696

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Amd64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.17856_none_05c3f7cc32cd3140.manifest

File version

Not applicable

File size

225,991

Date (UTC)

04-Jun-2012

Time (UTC)

10:16

File name

Amd64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.22010_none_0672aaad4bcffc7e.manifest

File version

Not applicable

File size

218,661

Date (UTC)

04-Jun-2012

Time (UTC)

08:22

File name

Amd64_microsoft-windows-rndis-miniport_31bf3856ad364e35_6.1.7601.17856_none_3f2b7bb2a2a380e1.manifest

File version

Not applicable

File size

2,812

Date (UTC)

02-Jun-2012

Time (UTC)

06:27

File name

Amd64_microsoft-windows-rndis-miniport_31bf3856ad364e35_6.1.7601.22010_none_3fda2e93bba64c1f.manifest

File version

Not applicable

File size

2,812

Date (UTC)

04-Jun-2012

Time (UTC)

08:21

File name

Amd64_netrndis.inf_31bf3856ad364e35_6.1.7601.17856_none_25bf5b2f5c8ac730.manifest

File version

Not applicable

File size

3,526

Date (UTC)

04-Jun-2012

Time (UTC)

10:16

File name

Amd64_netrndis.inf_31bf3856ad364e35_6.1.7601.22010_none_266e0e10758d926e.manifest

File version

Not applicable

File size

3,526

Date (UTC)

04-Jun-2012

Time (UTC)

10:16

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_3597ae9d7d77159468e52deb25d20172_31bf3856ad364e35_6.1.7601.22010_none_4c6c57d5c2500808.manifest

File version

Not applicable

File size

694

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Ia64_54eeaa7d8664b31ef0695f497b54837b_31bf3856ad364e35_6.1.7601.22010_none_5320c7543508b95b.manifest

File version

Not applicable

File size

704

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Ia64_6383e648f891c6a9a2d78116c4783180_31bf3856ad364e35_6.1.7601.17856_none_7e2381952a7316dd.manifest

File version

Not applicable

File size

704

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Ia64_8587017e6d745d3479c1f5f285d33584_31bf3856ad364e35_6.1.7601.17856_none_b5887836f8f51c56.manifest

File version

Not applicable

File size

694

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Ia64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.17856_none_a9a7003e7a6dc906.manifest

File version

Not applicable

File size

225,960

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Ia64_microsoft-windows-ndis_31bf3856ad364e35_6.1.7601.22010_none_aa55b31f93709444.manifest

File version

Not applicable

File size

218,630

Date (UTC)

02-Jun-2012

Time (UTC)

06:17

File name

Ia64_microsoft-windows-rndis-miniport_31bf3856ad364e35_6.1.7601.17856_none_e30e8424ea4418a7.manifest

File version

Not applicable

File size

2,810

Date (UTC)

02-Jun-2012

Time (UTC)

05:50

File name

Ia64_microsoft-windows-rndis-miniport_31bf3856ad364e35_6.1.7601.22010_none_e3bd37060346e3e5.manifest

File version

Not applicable

File size

2,810

Date (UTC)

02-Jun-2012

Time (UTC)

06:16

File name

Ia64_netrndis.inf_31bf3856ad364e35_6.1.7601.17856_none_c9a263a1a42b5ef6.manifest

File version

Not applicable

File size

3,524

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

File name

Ia64_netrndis.inf_31bf3856ad364e35_6.1.7601.22010_none_ca511682bd2e2a34.manifest

File version

Not applicable

File size

3,524

Date (UTC)

04-Jun-2012

Time (UTC)

10:06

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