Windows Update Fails With Error 0x80243004 or 80243004

Article ID: 2837515 - View products that this article applies to.
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Symptoms

When attempting to run Windows Update or Microsoft Update, it fails with error 0x80243004 or 80243004.

Cause

The Automatic Update client requires that the tray icon be managed either by Group Policy, or that it be displayed if not disabled by Group Policy.

Resolution

To show the Windows Update icon, complete the following steps:

1. In the notification area at the far right hand side of the taskbar, click the Show hidden icons button and then click Customize.

2. In Notification Area Icons, under Icons, scroll down to find Windows Update. Click the drop-down list next to it, click Show icon and notifications and then click OK.

Go to Windows Update and check for updates again. It should now complete as expected.

More information

Translation for error 0x80243004: WU_E_TRAYICON_FAILURE A failure occurred when trying to create an icon in the taskbar notification area.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2837515 - Last Review: April 15, 2013 - Revision: 1.0
Applies to
  • Microsoft Windows Update
  • Microsoft Update
Keywords: 
KB2837515

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