Article ID: 2843630 - View products that this article applies to.
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Introduction

This article describes an update for Microsoft Digital Rights Management (MSDRM) clients in Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2. This update helps unmanaged Microsoft Office 2010 users open content that is protected by Microsoft Rights Management service (Microsoft RMS).

This update fixes the following issues.
Issue 1
Assume that you run an application that uses MSDRM to open content that is protected by Microsoft RMS on a computer. If the computer does not meet the prerequisites, you will keep being prompted for your credentials. Additionally, this issue persists even when the user enters the correct credentials.

After the update is installed, MSDRM checks whether the computer meets the prerequisites for authentication against Microsoft RMS when the client sends activation requests. If the computer does not meet the prerequisites, MSDRM displays the following messages: 
The content you are trying to open is protected with a cloud based Rights Management Service, and your client cannot consume this content as currently configured. Click on the link below to find out how to enable your client to consume this content.
http://go.microsoft.com/fwlink/?LinkID=290821

This application is configured to work with your organization's cloud based Rights Management Service, but your computer is not yet activated against your organization. In order to work with content protected between different organizations you need to activate your client first, or use a newer version of your application.
For more information, see http://go.microsoft.com/fwlink/?LinkID=316934
Issue 2
When you run an application that uses MSDRM to open content that is across tenants, the application cannot open the content.

After the update is installed, MSDRM can open the content across tenants as expected.

More information

You must configure MSDRM clients to meet the following prerequisites in order to authenticate against Microsoft RMS:
  • A version of MSDRM is installed that supports Cryptographic Mode 2.
  • The activation URL is set in the registry when the client tries to authenticate without accessing content.
  • Sign-In Assistant is installed on the computer.
  • The federation home realm is set in the registry.

Update information

How to obtain this update

Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
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Operating systemUpdate
All supported x86-based versions of Windows 7
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Download
Download the package now.
All supported x64-based versions of Windows 7
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Download
Download the package now.
All supported x64-based versions of Windows Server 2008 R2
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Download
Download the package now.
All supported x86-based versions of Windows 8
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Download
Download the package now.
All supported x64-based versions of Windows 8
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Download
Download the package now.
All supported x64-based versions of Windows Server 2012
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Download
Download the package now.
All supported x86-based versions of Windows 8.1
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Download
Download the package now.
All supported x64-based versions of Windows 8.1
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Download
Download the package now.
All supported x64-based versions of Windows Server 2012 R2
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Download
Download the package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2 Service Pack 1 (SP1)
  • Windows 8
  • Windows Server 2012
  • Windows 8.1
  • Windows Server 2012 R2

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

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The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.1.760 1.18xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
For all supported x86-based versions of Windows 7
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File nameFile versionFile sizeDateTimePlatform
Msdrm.dll6.1.7601.18187389,12019-Jun-201304:48x86
Msdrm.dll6.1.7601.22362389,12017-Jun-201305:01x86
Rmactivate_ssp_isv.exe6.1.7601.18187508,92819-Jun-201304:21x86
Secproc_ssp_isv.dll6.1.7601.1818787,04019-Jun-201304:49x86
Rmactivate_ssp_isv.exe6.1.7601.22362508,92817-Jun-201304:48x86
Secproc_ssp_isv.dll6.1.7601.2236287,04017-Jun-201305:03x86
Rmactivate_isv.exe6.1.7601.18187594,94419-Jun-201304:21x86
Secproc_isv.dll6.1.7601.18187423,93619-Jun-201304:49x86
Rmactivate_isv.exe6.1.7601.22362594,94417-Jun-201304:49x86
Secproc_isv.dll6.1.7601.22362424,44817-Jun-201305:03x86
Rmactivate_ssp.exe6.1.7601.18187510,97619-Jun-201304:22x86
Secproc_ssp.dll6.1.7601.1818787,04019-Jun-201304:49x86
Rmactivate_ssp.exe6.1.7601.22362510,97617-Jun-201304:49x86
Secproc_ssp.dll6.1.7601.2236287,04017-Jun-201305:03x86
Rmactivate.exe6.1.7601.18187572,41619-Jun-201304:21x86
Secproc.dll6.1.7601.18187428,03219-Jun-201304:49x86
Rmactivate.exe6.1.7601.22362572,41617-Jun-201304:48x86
Secproc.dll6.1.7601.22362428,03217-Jun-201305:02x86
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For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Msdrm.dll6.1.7601.18187526,84819-Jun-201305:56x64
Msdrm.dll6.1.7601.22362526,84817-Jun-201305:26x64
Rmactivate_ssp_isv.exe6.1.7601.18187552,96019-Jun-201305:25x64
Secproc_ssp_isv.dll6.1.7601.18187123,39219-Jun-201305:58x64
Rmactivate_ssp_isv.exe6.1.7601.22362552,96017-Jun-201305:08x64
Secproc_ssp_isv.dll6.1.7601.22362123,39217-Jun-201305:28x64
Rmactivate_isv.exe6.1.7601.18187658,43219-Jun-201305:25x64
Secproc_isv.dll6.1.7601.18187485,88819-Jun-201305:58x64
Rmactivate_isv.exe6.1.7601.22362658,43217-Jun-201305:08x64
Secproc_isv.dll6.1.7601.22362485,88817-Jun-201305:28x64
Rmactivate_ssp.exe6.1.7601.18187553,98419-Jun-201305:25x64
Secproc_ssp.dll6.1.7601.18187123,39219-Jun-201305:58x64
Rmactivate_ssp.exe6.1.7601.22362553,98417-Jun-201305:08x64
Secproc_ssp.dll6.1.7601.22362123,39217-Jun-201305:28x64
Rmactivate.exe6.1.7601.18187626,17619-Jun-201305:25x64
Secproc.dll6.1.7601.18187488,44819-Jun-201305:58x64
Rmactivate.exe6.1.7601.22362626,17617-Jun-201305:08x64
Secproc.dll6.1.7601.22362488,44817-Jun-201305:28x64
Msdrm.dll6.1.7601.18187389,12019-Jun-201304:48x86
Msdrm.dll6.1.7601.22362389,12017-Jun-201305:01x86
Rmactivate_ssp_isv.exe6.1.7601.18187508,92819-Jun-201304:21x86
Secproc_ssp_isv.dll6.1.7601.1818787,04019-Jun-201304:49x86
Rmactivate_ssp_isv.exe6.1.7601.22362508,92817-Jun-201304:48x86
Secproc_ssp_isv.dll6.1.7601.2236287,04017-Jun-201305:03x86
Rmactivate_isv.exe6.1.7601.18187594,94419-Jun-201304:21x86
Secproc_isv.dll6.1.7601.18187423,93619-Jun-201304:49x86
Rmactivate_isv.exe6.1.7601.22362594,94417-Jun-201304:49x86
Secproc_isv.dll6.1.7601.22362424,44817-Jun-201305:03x86
Rmactivate_ssp.exe6.1.7601.18187510,97619-Jun-201304:22x86
Secproc_ssp.dll6.1.7601.1818787,04019-Jun-201304:49x86
Rmactivate_ssp.exe6.1.7601.22362510,97617-Jun-201304:49x86
Secproc_ssp.dll6.1.7601.2236287,04017-Jun-201305:03x86
Rmactivate.exe6.1.7601.18187572,41619-Jun-201304:21x86
Secproc.dll6.1.7601.18187428,03219-Jun-201304:49x86
Rmactivate.exe6.1.7601.22362572,41617-Jun-201304:48x86
Secproc.dll6.1.7601.22362428,03217-Jun-201305:02x86
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For all supported IA-64-based versions of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Msdrm.dll6.1.7601.18187956,41619-Jun-201304:36IA-64
Msdrm.dll6.1.7601.22362956,41617-Jun-201304:34IA-64
Rmactivate_ssp_isv.exe6.1.7601.18187685,56819-Jun-201304:09IA-64
Secproc_ssp_isv.dll6.1.7601.18187288,25619-Jun-201304:38IA-64
Rmactivate_ssp_isv.exe6.1.7601.22362685,56817-Jun-201304:20IA-64
Secproc_ssp_isv.dll6.1.7601.22362288,25617-Jun-201304:35IA-64
Rmactivate_isv.exe6.1.7601.18187787,45619-Jun-201304:10IA-64
Secproc_isv.dll6.1.7601.18187691,71219-Jun-201304:38IA-64
Rmactivate_isv.exe6.1.7601.22362787,45617-Jun-201304:20IA-64
Secproc_isv.dll6.1.7601.22362691,71217-Jun-201304:35IA-64
Rmactivate_ssp.exe6.1.7601.18187688,64019-Jun-201304:09IA-64
Secproc_ssp.dll6.1.7601.18187288,25619-Jun-201304:38IA-64
Rmactivate_ssp.exe6.1.7601.22362688,64017-Jun-201304:20IA-64
Secproc_ssp.dll6.1.7601.22362288,25617-Jun-201304:35IA-64
Rmactivate.exe6.1.7601.18187745,47219-Jun-201304:09IA-64
Secproc.dll6.1.7601.18187689,66419-Jun-201304:37IA-64
Rmactivate.exe6.1.7601.22362745,47217-Jun-201304:20IA-64
Secproc.dll6.1.7601.22362689,66417-Jun-201304:35IA-64
Msdrm.dll6.1.7601.18187389,12019-Jun-201304:48x86
Msdrm.dll6.1.7601.22362389,12017-Jun-201305:01x86
Rmactivate_ssp_isv.exe6.1.7601.18187508,92819-Jun-201304:21x86
Secproc_ssp_isv.dll6.1.7601.1818787,04019-Jun-201304:49x86
Rmactivate_ssp_isv.exe6.1.7601.22362508,92817-Jun-201304:48x86
Secproc_ssp_isv.dll6.1.7601.2236287,04017-Jun-201305:03x86
Rmactivate_isv.exe6.1.7601.18187594,94419-Jun-201304:21x86
Secproc_isv.dll6.1.7601.18187423,93619-Jun-201304:49x86
Rmactivate_isv.exe6.1.7601.22362594,94417-Jun-201304:49x86
Secproc_isv.dll6.1.7601.22362424,44817-Jun-201305:03x86
Rmactivate_ssp.exe6.1.7601.18187510,97619-Jun-201304:22x86
Secproc_ssp.dll6.1.7601.1818787,04019-Jun-201304:49x86
Rmactivate_ssp.exe6.1.7601.22362510,97617-Jun-201304:49x86
Secproc_ssp.dll6.1.7601.2236287,04017-Jun-201305:03x86
Rmactivate.exe6.1.7601.18187572,41619-Jun-201304:21x86
Secproc.dll6.1.7601.18187428,03219-Jun-201304:49x86
Rmactivate.exe6.1.7601.22362572,41617-Jun-201304:48x86
Secproc.dll6.1.7601.22362428,03217-Jun-201305:02x86
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Windows 8 and Windows Server 2012 file information notes
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows 8 and Windows Server 2012RTMGDR
    6.2.920 0.20 xxxWindows 8 and Windows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
For all supported x86-based versions of Windows 8
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File nameFile versionFile sizeDateTimePlatform
Msdrm.dll6.2.9200.16626450,04830-May-201300:24x86
Msoirmprotector.docNot applicable24,06402-Jun-201214:33Not applicable
Msoirmprotector.pptNot applicable8,70402-Jun-201214:33Not applicable
Msoirmprotector.xlsNot applicable13,82402-Jun-201214:33Not applicable
Winmsoirmprotector.dll6.2.9200.16384107,00826-Jul-201203:20x86
Winopcirmprotector.dll6.2.9200.16384103,93626-Jul-201203:20x86
Msdrm.dll6.2.9200.20731450,04830-May-201305:13x86
Msoirmprotector.docNot applicable24,06402-Jun-201214:33Not applicable
Msoirmprotector.pptNot applicable8,70402-Jun-201214:33Not applicable
Msoirmprotector.xlsNot applicable13,82402-Jun-201214:33Not applicable
Winmsoirmprotector.dll6.2.9200.16384107,00826-Jul-201203:20x86
Winopcirmprotector.dll6.2.9200.16384103,93626-Jul-201203:20x86
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For all supported x64-based versions of Windows 8 and of Windows Server 2012
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File nameFile versionFile sizeDateTimePlatform
Msdrm.dll6.2.9200.16626582,14430-May-201300:29x64
Msoirmprotector.docNot applicable24,06402-Jun-201214:33Not applicable
Msoirmprotector.pptNot applicable8,70402-Jun-201214:33Not applicable
Msoirmprotector.xlsNot applicable13,82402-Jun-201214:33Not applicable
Winmsoirmprotector.dll6.2.9200.16384118,27226-Jul-201203:07x64
Winopcirmprotector.dll6.2.9200.16384112,64026-Jul-201203:07x64
Msdrm.dll6.2.9200.20731582,14430-May-201305:53x64
Msoirmprotector.docNot applicable24,06402-Jun-201214:33Not applicable
Msoirmprotector.pptNot applicable8,70402-Jun-201214:33Not applicable
Msoirmprotector.xlsNot applicable13,82402-Jun-201214:33Not applicable
Winmsoirmprotector.dll6.2.9200.16384118,27226-Jul-201203:07x64
Winopcirmprotector.dll6.2.9200.16384112,64026-Jul-201203:07x64
Msdrm.dll6.2.9200.16626450,04830-May-201300:24x86
Msoirmprotector.docNot applicable24,06402-Jun-201214:33Not applicable
Msoirmprotector.pptNot applicable8,70402-Jun-201214:33Not applicable
Msoirmprotector.xlsNot applicable13,82402-Jun-201214:33Not applicable
Winmsoirmprotector.dll6.2.9200.16384107,00826-Jul-201203:20x86
Winopcirmprotector.dll6.2.9200.16384103,93626-Jul-201203:20x86
Msdrm.dll6.2.9200.20731450,04830-May-201305:13x86
Msoirmprotector.docNot applicable24,06402-Jun-201214:33Not applicable
Msoirmprotector.pptNot applicable8,70402-Jun-201214:33Not applicable
Msoirmprotector.xlsNot applicable13,82402-Jun-201214:33Not applicable
Winmsoirmprotector.dll6.2.9200.16384107,00826-Jul-201203:20x86
Winopcirmprotector.dll6.2.9200.16384103,93626-Jul-201203:20x86
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Windows 8.1 and Windows Server 2012 R2 file information notes
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.3.960 0.16 xxxWindows 8.1 and Windows Server 2012 R2RTMGDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
For all supported x86-based versions of Windows 8.1
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File nameFile versionFile sizeDateTimePlatform
Msdrm.dll6.3.9600.16483444,92808-Dec-201323:55x86
Msoirmprotector.docNot applicable24,06418-Jun-201312:36Not applicable
Msoirmprotector.pptNot applicable8,70418-Jun-201312:36Not applicable
Msoirmprotector.xlsNot applicable13,82418-Jun-201312:36Not applicable
Winmsoirmprotector.dll6.3.9600.16384110,08022-Aug-201303:39x86
Winopcirmprotector.dll6.3.9600.16384107,00822-Aug-201303:39x86
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For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
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File nameFile versionFile sizeDateTimePlatform
Msdrm.dll6.3.9600.16483570,88009-Dec-201300:19x64
Msoirmprotector.docNot applicable24,06418-Jun-201315:04Not applicable
Msoirmprotector.pptNot applicable8,70418-Jun-201315:04Not applicable
Msoirmprotector.xlsNot applicable13,82418-Jun-201315:04Not applicable
Winmsoirmprotector.dll6.3.9600.16384115,20022-Aug-201311:03x64
Winopcirmprotector.dll6.3.9600.16384110,08022-Aug-201311:03x64
Msdrm.dll6.3.9600.16483444,92808-Dec-201323:55x86
Msoirmprotector.docNot applicable24,06418-Jun-201312:36Not applicable
Msoirmprotector.pptNot applicable8,70418-Jun-201312:36Not applicable
Msoirmprotector.xlsNot applicable13,82418-Jun-201312:36Not applicable
Winmsoirmprotector.dll6.3.9600.16384110,08022-Aug-201303:39x86
Winopcirmprotector.dll6.3.9600.16384107,00822-Aug-201303:39x86
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For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2843630 - Last Review: April 27, 2014 - Revision: 2.0
Applies to
  • Windows 8.1 Enterprise
  • Windows 8.1 Pro
  • Windows 8.1
  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Foundation
  • Windows Server 2012 R2 Essentials
  • Windows Server 2012 R2 Standard
  • Windows 8 Enterprise
  • Windows 8 Pro
  • Windows 8
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Foundation
  • Windows Server 2012 Essentials
  • Windows Server 2012 Standard
  • Windows 7 Service Pack 1, when used with:
    • Windows 7 Ultimate
    • Windows 7 Enterprise
    • Windows 7 Professional
    • Windows 7 Home Premium
    • Windows 7 Home Basic
    • Windows 7 Starter
  • Windows Server 2008 R2 Service Pack 1, when used with:
    • Windows Server 2008 R2 Enterprise
    • Windows Server 2008 R2 Datacenter
    • Windows Server 2008 R2 Foundation
    • Windows Server 2008 R2 Standard
    • Windows Server 2008 R2 for Itanium-Based Systems
    • Windows Web Server 2008 R2
Keywords: 
kbfix kbexpertiseadvanced kbsurveynew atdownload KB2843630

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