Article ID: 2861313 - View products that this article applies to.
Consider the following scenario:
Note If your user account is UM-enabled, the call is forwarded to your voice mail after the specified number of seconds.
To resolve this issue, install the following cumulative update:
(http://support.microsoft.com/kb/2847899/ )Description of the cumulative update for Lync Server 2010, Mobility Service: July 2013
For more information about how to forward calls in Lync 2010, go to the following Microsoft website:
How to set call forwarding options
Article ID: 2861313 - Last Review: July 12, 2013 - Revision: 1.0