A RemoteApp application main window takes the focus after the applications windows are maximized in Windows

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Article ID: 2862019 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You install the Remote Desktop Session Host role service on a computer that is running Windows Server 2012.
  • You publish Microsoft Outlook 2010 as the RemoteApp application on the computer.
  • You connect to the RemoteApp application by using the Microsoft Remote Desktop Protocol (RDP) 8.0 from a client computer that is running Windows 7 Service Pack 1 (SP1) or Windows 8.

    Note To use RDP 8.0 on Windows 7 SP1, you must have update 2592687 installed.

  • You maximize the main window of the RemoteApp application. For example, you maximize the Outlook 2010 main window.
  • You open an email message by double-clicking it, and then you maximize the email message window.
  • You close the email message window by pressing the ESC key.
  • You open another email message by double-clicking it.

In this scenario, the email message window appears briefly, and then the main Outlook window takes the foreground focus from the email message window.

This problem occurs only if you maximize the email message window and cause Outlook to open all subsequent message windows as maximized.

Note This problem may also occur in other RemoteApp applications.

Resolution

To resolve this problem, install this hotfix on the RDP client computer.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

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The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under Windows 7/Windows Server 2008 R2 on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.2.920 0.16xxxWindows 7SP1GDR
    6.2.920 0.20xxxWindows 7SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
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File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.2.9200.16398269,31228-Jun-201307:52x86
Aaclient.mofNot Applicable93012-May-201322:54Not Applicable
Mstscax.dll6.2.9200.166484,918,27228-Jun-201307:52x86
Mstscax.mofNot Applicable2,05512-May-201322:54Not Applicable
Tsgqec.dll6.2.9200.1639837,37628-Jun-201307:52x86
Aaclient.dll6.2.9200.16398269,31227-Jun-201323:59x86
Aaclient.mofNot Applicable93009-May-201322:56Not Applicable
Mstscax.dll6.2.9200.207554,918,27227-Jun-201323:59x86
Mstscax.mofNot Applicable2,05509-May-201322:56Not Applicable
Tsgqec.dll6.2.9200.1639837,37627-Jun-201323:59x86
For all supported x64-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.2.9200.16398322,56012-May-201322:53x64
Aaclient.mofNot Applicable93012-May-201322:53Not Applicable
Mstscax.dll6.2.9200.166485,775,87228-Jun-201306:47x64
Mstscax.mofNot Applicable2,05512-May-201322:53Not Applicable
Tsgqec.dll6.2.9200.1639844,03212-May-201322:53x64
Aaclient.dll6.2.9200.16398322,56009-May-201322:55x64
Aaclient.mofNot Applicable93009-May-201322:55Not Applicable
Mstscax.dll6.2.9200.207555,775,36027-Jun-201322:52x64
Mstscax.mofNot Applicable2,05509-May-201322:55Not Applicable
Tsgqec.dll6.2.9200.1639844,03209-May-201322:55x64
Windows 8 file information notes
Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only Windows 8 is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under Windows 8 on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.2.920 0.16xxxWindows 8RTMGDR
    6.2.920 0.20xxxWindows 8RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.2.9200.16384269,31226-Jul-201203:17x86
Aaclient.mofNot Applicable1,26102-Jun-201214:30Not Applicable
Mstscax.dll6.2.9200.166515,091,84027-Jun-201322:24x86
Mstscax.mofNot Applicable2,05502-Jun-201214:31Not Applicable
Tsgqec.dll6.2.9200.1638437,37626-Jul-201203:20x86
Aaclient.dll6.2.9200.16384269,31226-Jul-201203:17x86
Aaclient.mofNot Applicable1,26102-Jun-201214:30Not Applicable
Mstscax.dll6.2.9200.207605,091,84028-Jun-201303:41x86
Mstscax.mofNot Applicable2,05502-Jun-201214:31Not Applicable
Tsgqec.dll6.2.9200.1638437,37626-Jul-201203:20x86
For all supported x64-based versions of Windows 8
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.2.9200.16384322,56026-Jul-201203:04x64
Aaclient.mofNot Applicable1,26102-Jun-201214:30Not Applicable
Mstscax.dll6.2.9200.166515,979,13627-Jun-201322:23x64
Mstscax.mofNot Applicable2,05502-Jun-201214:31Not Applicable
Tsgqec.dll6.2.9200.1638444,54426-Jul-201203:07x64
Aaclient.dll6.2.9200.16384322,56026-Jul-201203:04x64
Aaclient.mofNot Applicable1,26102-Jun-201214:30Not Applicable
Mstscax.dll6.2.9200.207605,978,62428-Jun-201308:15x64
Mstscax.mofNot Applicable2,05502-Jun-201214:31Not Applicable
Tsgqec.dll6.2.9200.1638444,54426-Jul-201203:07x64
For all supported ARM-based versions of Windows 8
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.2.9200.16465246,27227-Nov-201203:23Not Applicable
Aaclient.mofNot Applicable1,26106-Jul-201220:07Not Applicable
Mstscax.dll6.2.9200.166514,582,91227-Jun-201322:19Not Applicable
Mstscax.mofNot Applicable2,05506-Jul-201220:11Not Applicable
Tsgqec.dll6.2.9200.1646535,84027-Nov-201203:24Not Applicable
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Additional file information

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Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.18195_none_23105077af11163b.manifest
File versionNot Applicable
File size142,622
Date (UTC)28-Jun-2013
Time (UTC)13:26
PlatformNot Applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.22370_none_23aa8d8ec822fc97.manifest
File versionNot Applicable
File size142,622
Date (UTC)28-Jun-2013
Time (UTC)05:45
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 7
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File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.18195_none_7f2eebfb676e8771.manifest
File versionNot Applicable
File size142,628
Date (UTC)28-Jun-2013
Time (UTC)14:30
PlatformNot Applicable
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.22370_none_7fc9291280806dcd.manifest
File versionNot Applicable
File size142,628
Date (UTC)28-Jun-2013
Time (UTC)05:51
PlatformNot Applicable

Additional file information for Windows 8

Additional files for all supported x86-based versions of Windows 8
Collapse this tableExpand this table
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.16653_none_2cb888c996f78589.manifest
File versionNot Applicable
File size137,760
Date (UTC)28-Jun-2013
Time (UTC)19:15
PlatformNot Applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.20760_none_2d3454cab01ff53f.manifest
File versionNot Applicable
File size137,760
Date (UTC)28-Jun-2013
Time (UTC)19:15
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 8
Collapse this tableExpand this table
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.16653_none_88d7244d4f54f6bf.manifest
File versionNot Applicable
File size137,766
Date (UTC)28-Jun-2013
Time (UTC)19:20
PlatformNot Applicable
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.20760_none_8952f04e687d6675.manifest
File versionNot Applicable
File size137,766
Date (UTC)28-Jun-2013
Time (UTC)19:20
PlatformNot Applicable
Additional files for all supported ARM-based versions of Windows 8
Collapse this tableExpand this table
File nameArm_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.16653_none_2cbafb2196f4a44f.manifest
File versionNot Applicable
File size137,760
Date (UTC)28-Jun-2013
Time (UTC)19:13
PlatformNot Applicable
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Properties

Article ID: 2862019 - Last Review: August 13, 2013 - Revision: 1.0
Applies to
  • Windows 8
  • Windows 7 Service Pack 1
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew kbbug KB2862019

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