Article ID: 2890140 - View products that this article applies to.
Expand all | Collapse all

On This Page

Summary

A compatibility update is a software update that improves the compatibility experience in Windows 8.1 and in Windows Server 2012 R2. Microsoft regularly releases Windows compatibility updates to improve the overall user experience.

This compatibility update is dated November 2013.

More information

Update information

How to obtain this update

To resolve this issue, install update rollup 2887595. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2887595 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: November 2013
 

The kinds of problems that are resolved by application compatibility updates

When you try to install and run certain games or applications in Windows 8.1 or in Windows Server 2012 R2, you may experience one or more of the following symptoms:
  • The game, the application, or the driver is installed incorrectly.
  • The game, the application, or the driver causes system instability.
  • The primary functions of the game, of the application, or of the firmware do not work correctly.

Applications or devices that experience a change in behavior after you install this update

The following table lists the applications and devices that were included in this cumulative update package. This table also describes the behavior of these applications and devices after you install the update.

Compatibility updates trigger several changes in Windows 8.1 and in Windows Server 2012 R2. The following are the three most common:
Hard block
Puts a hard block on the application. This prevents an application that is incompatible with Windows 8.1 and Windows Server 2012 R2 from running on the system.
 
Note Microsoft enables Windows to put a hard block on a non-Microsoft application only if the manufacturer is notified.
Soft block
Puts a soft block on the application. This notifies you when a primary function of the application may not work or may cause application instability.
Driver Block
May block an existing driver on your computer. When the driver is migrated during the upgrade, an Inbox driver will be installed.

Applications and devices that are included in this update

Collapse this tableExpand this table
Applications or devicesVersionBehavior after you install the update
Any Video Converter Freewareup to 4.5Reduces the effect of an issue with the application.
ArcSoft Print Creationsup to 3Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Ashampoo MyAutoplay MenuNot availableApplication handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Assassin's Creed IIINot availableImproves user experience by fixing a high-resolution issue.
AutoCAD LTup to 2013Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Autodesk TrueViewup to 2013Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
AVG TuneUp Utilities2013Removes a warning message for a compatible version of the application.
AwesomenautsNot availableImproves user experience by fixing a high-resolution issue.
Baidu Photo AlbumNot availableApplication handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Checkpoint FirewallNot availableSupports the application by allowing a previously blocked driver to work.
Connectify Lite5Warns the user about compatibility problems with the application.
CorelDraw Graphics SuiteX6Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Counter-StrikeNot availableImproves user experience by fixing a high-resolution issue.
Diablo IIINot availableImproves user experience by fixing a high-resolution issue.
Expression Studio Ultimate4Reduces the effect of an issue with the application.
iTunesup to 11Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Kaspersky PURE3Blocks installation of the application since it affects system stability.
Magix Video deluxeup to 2013Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
MediaMonkeyup to 4Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Media Suiteup to 10Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Mount & Blade: WarbandNot availableImproves user experience by fixing a high-resolution issue.
Office Picture Managerup to 2010Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Photobieup to 7.2Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Quallcomm Atheros WLAN and Bluetooth ClientNot availableReduces the effect of an issue with the application.
Quicken Deluxe2013Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Ringtone Studioup to 3Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Send to KindleNot availableReduces the effect of an issue with the application.
SOURCENEXT Virus Security ZERO12.2.0197Blocks installation of the application since it affects system stability.
StarCraft IINot availableImproves user experience by fixing a high-resolution issue.
Syncables Desktop SEup to 5Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
T-Mobile Rocket 4GNot availableReduces the effect of an issue with the device.
Tencent QQ Imageup to 3Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Winampup to 5.65Application handles online-only OneDrive (formerly SkyDrive) SmartFiles correctly.
Worms ArmageddonNot availableImproves user experience by fixing a high-resolution issue.
Worms: RevolutionNot availableImproves user experience by fixing a high-resolution issue.
Zone AlarmNot availableSupports the application by allowing a previously blocked driver to work.
Third-party information disclaimer

Collapse this imageExpand this image
assets folding start collapsed
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Collapse this imageExpand this image
assets folding end collapsed

File information

Collapse this imageExpand this image
assets folding start collapsed
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Acgenral.dll6.3.9600.164362,413,56817-Oct-201311:04x86
Acwinrt.dll6.3.9600.163848,70422-Aug-201302:47x86
Collapse this imageExpand this image
assets folding end collapsed
For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Acgenral.dll6.3.9600.16436289,79217-Oct-201311:43x64
Acwinrt.dll6.3.9600.1638410,24022-Aug-201309:54x64
Acgenral.dll6.3.9600.164362,413,56817-Oct-201311:04x86
Acwinrt.dll6.3.9600.163848,70422-Aug-201302:47x86
Collapse this imageExpand this image
assets folding end collapsed
Collapse this imageExpand this image
assets folding end collapsed
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Collapse this imageExpand this image
assets folding start collapsed

Additional file information for Windows 8.1 and Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File propertyValue
File nameX86_686b77d004168ceda4705a61d884b865_31bf3856ad364e35_6.3.9600.16436_none_5827e7af3aa93a08.manifest
File versionNot applicable
File size725
Date (UTC)21-Oct-2013
Time (UTC)18:22
PlatformNot applicable
File nameX86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.3.9600.16436_none_a0fc0f5b0db9d7d9.manifest
File versionNot applicable
File size3,310
Date (UTC)21-Oct-2013
Time (UTC)18:22
PlatformNot applicable
Collapse this imageExpand this image
assets folding end collapsed
Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File propertyValue
File nameAmd64_686b77d004168ceda4705a61d884b865_31bf3856ad364e35_6.3.9600.16436_none_b4468332f306ab3e.manifest
File versionNot applicable
File size727
Date (UTC)21-Oct-2013
Time (UTC)18:25
PlatformNot applicable
File nameAmd64_738f0df7c5f0d37ef3efaaa678c737f3_31bf3856ad364e35_6.3.9600.16436_none_6eccb787b3170126.manifest
File versionNot applicable
File size729
Date (UTC)21-Oct-2013
Time (UTC)18:25
PlatformNot applicable
File nameAmd64_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.3.9600.16436_none_fd1aaadec617490f.manifest
File versionNot applicable
File size3,336
Date (UTC)21-Oct-2013
Time (UTC)18:25
PlatformNot applicable
File nameX86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.3.9600.16436_none_a0fc0f5b0db9d7d9.manifest
File versionNot applicable
File size3,310
Date (UTC)21-Oct-2013
Time (UTC)18:25
PlatformNot applicable
Collapse this imageExpand this image
assets folding end collapsed
Collapse this imageExpand this image
assets folding end collapsed

Properties

Article ID: 2890140 - Last Review: February 19, 2014 - Revision: 2.0
Applies to
  • Windows 8.1
  • Windows 8.1 Enterprise
  • Windows 8.1 Pro
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Essentials
  • Windows Server 2012 Foundation
  • Windows Server 2012 Standard
Keywords: 
kbfix kbexpertiseadvanced kbsurveynew kbqfe KB2890140

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com