Article ID: 2890814 - View products that this article applies to.
Expand all | Collapse all

PROBLEM

After you install Cumulative Update 2 (CU2) for Exchange Server 2013 in your on-premises environment, you notice that Outlook Web App redirection no longer works in your Exchange hybrid deployment.

For example, when a user who has an Exchange Online mailbox connects to the on-premises Exchange Server 2013 CU2 server and authenticates, the user isn't redirected to the following location as expected:
http://outlook.com/owa/<DomainName>.com
Instead, the user receives the following error message:
:-(
something went wrong.
A problem occurred while you were trying to use your mailbox.

SOLUTION

To resolve this issue, install Cumulative Update 3 for Exchange 2013. For more info, see the following Microsoft Knowledge Base article:
2892464 Description of Cumulative Update 3 for Exchange Server 2013

MORE INFORMATION

Still need help? Go to the Office 365 Community website.

Properties

Article ID: 2890814 - Last Review: July 9, 2014 - Revision: 4.0
Applies to
  • Microsoft Exchange Online
Keywords: 
o365e o365m o365022013 o365 o365a kbbug kbfix KB2890814

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com