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Article ID: 2918951 - View products that this article applies to. SymptomsAfter you upgrade to Microsoft Exchange Server 2013 Cumulative Update 3, users who run Microsoft Outlook on Windows XP cannot connect to Exchange Server 2013 public folders. Additionally, users receive the following error message when they try to open the public folders: Cannot expand the folder. The set of folders cannot be opened. Your profile is not configured. Note For more information about this cumulative update, click the following article number to view the article in the Microsoft Knowledge Base: 2892464
(http://support.microsoft.com/kb/2892464/
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Description of Cumulative Update 3 for Exchange Server 2013 ResolutionTo resolve this issue, install the Service Pack 1 on all Exchange Server 2013 Client Access servers in the organization: 2926248
(http://support.microsoft.com/kb/2926248/
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Description of Exchange Server 2013 Service Pack 1 StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. PropertiesArticle ID: 2918951 - Last Review: February 25, 2014 - Revision: 5.0
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