Article ID: 2923078 - View products that this article applies to.
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When you try to install the Reporting Services Point site system role in a System Center Configuration Manager Service Pack 1 (SP1) environment that was upgraded to Microsoft SQL Server 2014, the installation fails. Additionally, the Add Site System Roles Wizard indicates that it cannot reach the specified SQL Server instance.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix, you must have Cumulative Update 4 for System Center 2012 Configuration Manager SP1 installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you install this hotfix package.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

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The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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File nameFile versionFile sizeDateTimePlatform
Configmgr2012adminui-sp1-kb2923078-i386.mspNot Applicable76,267,52001-Jan-201401:35Not Applicable
Microsoft.configurationmanagement.exe.configNot Applicable7,81001-Jan-201401:35Not Applicable
Srsrp.msiNot Applicable4,956,16001-Jan-201401:35Not Applicable
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Learn about the terminology that Microsoft uses to describe software updates.


Article ID: 2923078 - Last Review: April 29, 2014 - Revision: 1.0
Applies to
  • Microsoft System Center 2012 Configuration Manager Service Pack 1
kbautohotfix kbqfe kbfix kbhotfixserver kbsurveynew kbexpertiseinter KB2923078

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