You cannot establish an IPsec connection with certain third-party devices in Windows

Applies To
Windows 8.1 Enterprise Windows 8.1 Windows 8.1 Pro Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows Server 2012 R2 Standard Windows 7 Service Pack 1 Windows Server 2008 R2 Service Pack 1

Symptoms

Consider the following scenario:

  • You have a computer that is running Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1, or Windows Server 2008 R2 Service Pack 1.
  • You try to set up an Internet Protocol security (IPsec) connection with certain third-party devices that use Internet Key Exchange version 1 (IKEv1) together with Advanced Encryption Standard-Galois Message Authentication Code (AES-GMAC-128, AES-GMAC-192 or AES-GMAC-256) as an integrity algorithm.

In this scenario, you cannot establish the IPsec connection.

Cause

This problem occurs because the transform identifier that is used for AES-GMAC integrity algorithms in Windows is incorrect.

Resolution

To resolve this issue for Windows 8.1 and Windows Server 2012 R2, install update 2919355.
To resolve this issue for Windows 7 and Windows Server 2008 R2, install the hotfix that is described in this article.

Update information for Windows 8.1 and Windows Server 2012 R2

For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Hotfix information for Windows 7 and Windows Server 2008 R2

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version Product SR_Level Service branch
    6.1.760 1.17xxx Windows 7 and Windows Server 2008 R2 SP1 GDR
    6.1.760 1.18xxx Windows 7 and Windows Server 2008 R2 SP1 GDR
    6.1.760 1.22xxx Windows 7 and Windows Server 2008 R2 SP1 LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name File version File size Date Time Platform
Bfe.dll 6.1.7601.17514 494,592 20-Nov-2010 12:18 x86
Fwpuclnt.dll 6.1.7601.18283 216,576 12-Oct-2013 02:01 x86
Ikeext.dll 6.1.7601.18389 680,448 08-Feb-2014 02:06 x86
Networksecurity-ppdlic.xrm-ms Not applicable 3,028 08-Feb-2014 02:27 Not applicable
Nshwfp.dll 6.1.7601.18283 656,896 12-Oct-2013 02:03 x86
Wfp.mof Not applicable 822 10-Jun-2009 21:32 Not applicable
Bfe.dll 6.1.7601.22593 496,128 08-Feb-2014 02:04 x86
Fwpuclnt.dll 6.1.7601.22593 216,576 08-Feb-2014 02:04 x86
Ikeext.dll 6.1.7601.22593 682,496 08-Feb-2014 02:04 x86
Networksecurity-ppdlic.xrm-ms Not applicable 3,028 08-Feb-2014 02:23 Not applicable
Nshwfp.dll 6.1.7601.22593 657,920 08-Feb-2014 02:04 x86
Wfp.mof Not applicable 822 10-Jun-2009 21:32 Not applicable

For all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name File version File size Date Time Platform
Bfe.dll 6.1.7601.17514 705,024 20-Nov-2010 13:25 x64
Fwpuclnt.dll 6.1.7601.18283 324,096 12-Oct-2013 02:29 x64
Ikeext.dll 6.1.7601.18389 860,672 08-Feb-2014 02:35 x64
Networksecurity-ppdlic.xrm-ms Not applicable 3,028 08-Feb-2014 02:54 Not applicable
Nshwfp.dll 6.1.7601.18283 830,464 12-Oct-2013 02:30 x64
Wfp.mof Not applicable 822 10-Jun-2009 20:51 Not applicable
Bfe.dll 6.1.7601.22593 706,560 08-Feb-2014 02:37 x64
Fwpuclnt.dll 6.1.7601.22593 324,096 08-Feb-2014 02:37 x64
Ikeext.dll 6.1.7601.22593 862,208 08-Feb-2014 02:37 x64
Networksecurity-ppdlic.xrm-ms Not applicable 3,028 08-Feb-2014 02:56 Not applicable
Nshwfp.dll 6.1.7601.22593 832,000 08-Feb-2014 02:37 x64
Wfp.mof Not applicable 822 10-Jun-2009 20:51 Not applicable
Fwpuclnt.dll 6.1.7601.18389 216,576 08-Feb-2014 02:06 x86
Nshwfp.dll 6.1.7601.18389 656,896 08-Feb-2014 02:06 x86
Wfp.mof Not applicable 822 04-Jul-2013 12:21 Not applicable
Fwpuclnt.dll 6.1.7601.22593 216,576 08-Feb-2014 02:04 x86
Nshwfp.dll 6.1.7601.22593 657,920 08-Feb-2014 02:04 x86
Wfp.mof Not applicable 822 09-Jul-2013 06:28 Not applicable

For all supported IA-64-based versions of Windows Server 2008 R2

File name File version File size Date Time Platform
Bfe.dll 6.1.7601.17514 1,071,616 20-Nov-2010 10:24 IA-64
Fwpuclnt.dll 6.1.7601.18283 566,272 12-Oct-2013 01:34 IA-64
Ikeext.dll 6.1.7601.18389 1,502,208 08-Feb-2014 01:46 IA-64
Networksecurity-ppdlic.xrm-ms Not applicable 3,028 08-Feb-2014 02:04 Not applicable
Nshwfp.dll 6.1.7601.18283 1,112,064 12-Oct-2013 01:36 IA-64
Wfp.mof Not applicable 822 10-Jun-2009 20:57 Not applicable
Bfe.dll 6.1.7601.22593 1,074,176 08-Feb-2014 01:47 IA-64
Fwpuclnt.dll 6.1.7601.22593 566,272 08-Feb-2014 01:48 IA-64
Ikeext.dll 6.1.7601.22593 1,505,280 08-Feb-2014 01:48 IA-64
Networksecurity-ppdlic.xrm-ms Not applicable 3,028 08-Feb-2014 02:07 Not applicable
Nshwfp.dll 6.1.7601.22593 1,114,112 08-Feb-2014 01:48 IA-64
Wfp.mof Not applicable 822 10-Jun-2009 20:57 Not applicable
Fwpuclnt.dll 6.1.7601.18389 216,576 08-Feb-2014 02:06 x86
Nshwfp.dll 6.1.7601.18389 656,896 08-Feb-2014 02:06 x86
Wfp.mof Not applicable 822 04-Jul-2013 12:21 Not applicable
Fwpuclnt.dll 6.1.7601.22593 216,576 08-Feb-2014 02:04 x86
Nshwfp.dll 6.1.7601.22593 657,920 08-Feb-2014 02:04 x86
Wfp.mof Not applicable 822 09-Jul-2013 06:28 Not applicable

Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File property Value
File name X86_0de15209fcec331128beb6ecac2505bd_31bf3856ad364e35_6.1.7601.18389_none_42a8325718a57ef1.manifest
File version Not applicable
File size 720
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name X86_2239d6d41adc74f089e02ca3ab99f5bb_31bf3856ad364e35_6.1.7601.22593_none_381e8a29f66df8ac.manifest
File version Not applicable
File size 704
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name X86_64c2349e17983b86fd78d25306d5f519_31bf3856ad364e35_6.1.7601.18389_none_02fa6f2ce3a95150.manifest
File version Not applicable
File size 704
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name X86_7db349743fd04bbf010ca51b085166b9_31bf3856ad364e35_6.1.7601.22593_none_dbd93e6510795866.manifest
File version Not applicable
File size 720
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name X86_microsoft-windows-n..ity-ikev1gmacerrata_31bf3856ad364e35_6.1.7601.18389_none_4567c7e970e46ce1.manifest
File version Not applicable
File size 915
Date (UTC) 08-Feb-2014
Time (UTC) 02:32
File name X86_microsoft-windows-n..ity-ikev1gmacerrata_31bf3856ad364e35_6.1.7601.22593_none_45e094f28a0f8db9.manifest
File version Not applicable
File size 915
Date (UTC) 08-Feb-2014
Time (UTC) 02:28
File name X86_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.18389_none_cee5113e890152b1.manifest
File version Not applicable
File size 158,847
Date (UTC) 10-Feb-2014
Time (UTC) 12:56
File name X86_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.22593_none_cf5dde47a22c7389.manifest
File version Not applicable
File size 154,825
Date (UTC) 08-Feb-2014
Time (UTC) 02:29

Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File property Value
File name Amd64_15c1a36e3c1ab62f65b0833addda2e71_31bf3856ad364e35_6.1.7601.18389_none_86f26eaa81864474.manifest
File version Not applicable
File size 724
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Amd64_362f1b120395b0785008e3c8c14e4d87_31bf3856ad364e35_6.1.7601.18389_none_48adbe4e19c822cc.manifest
File version Not applicable
File size 708
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Amd64_3755e4a72b2eb4390478d9826aec35a7_31bf3856ad364e35_6.1.7601.22593_none_295ee26636590dc8.manifest
File version Not applicable
File size 724
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Amd64_53a85b4f270a0516cddd53b8d0c3fc24_31bf3856ad364e35_6.1.7601.22593_none_947b08b385330cfd.manifest
File version Not applicable
File size 708
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Amd64_689d12407f8816d6ffa4f09c864e2a25_31bf3856ad364e35_6.1.7601.18389_none_00f98c0904905455.manifest
File version Not applicable
File size 1,058
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Amd64_9850b850c51e69771c3ee63fae886bff_31bf3856ad364e35_6.1.7601.22593_none_63cea0a4c9097bf5.manifest
File version Not applicable
File size 1,058
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Amd64_microsoft-windows-n..ity-ikev1gmacerrata_31bf3856ad364e35_6.1.7601.18389_none_a186636d2941de17.manifest
File version Not applicable
File size 917
Date (UTC) 08-Feb-2014
Time (UTC) 02:59
File name Amd64_microsoft-windows-n..ity-ikev1gmacerrata_31bf3856ad364e35_6.1.7601.22593_none_a1ff3076426cfeef.manifest
File version Not applicable
File size 917
Date (UTC) 08-Feb-2014
Time (UTC) 03:01
File name Amd64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.18389_none_2b03acc2415ec3e7.manifest
File version Not applicable
File size 158,853
Date (UTC) 10-Feb-2014
Time (UTC) 12:59
File name Amd64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.22593_none_2b7c79cb5a89e4bf.manifest
File version Not applicable
File size 154,831
Date (UTC) 08-Feb-2014
Time (UTC) 03:03
File name Wow64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.18389_none_3558571475bf85e2.manifest
File version Not applicable
File size 94,348
Date (UTC) 08-Feb-2014
Time (UTC) 02:19
File name Wow64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.22593_none_35d1241d8eeaa6ba.manifest
File version Not applicable
File size 94,348
Date (UTC) 08-Feb-2014
Time (UTC) 02:22

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File property Value
File name Ia64_42898a9c38bfc8ac39d0fe90e4fd2349_31bf3856ad364e35_6.1.7601.18389_none_e83a1681525222a6.manifest
File version Not applicable
File size 1,056
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Ia64_86b8400a110c8c04714615d8bfd3eb2b_31bf3856ad364e35_6.1.7601.22593_none_7fd3284111eb6a82.manifest
File version Not applicable
File size 1,056
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Ia64_a9bd10d00b2c83bd2de240446f864ce3_31bf3856ad364e35_6.1.7601.18389_none_b5e34db3f1787cb6.manifest
File version Not applicable
File size 722
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Ia64_efcba0ccaa9d80810aed7c5bcdc6d1ce_31bf3856ad364e35_6.1.7601.22593_none_77d55b5580364f10.manifest
File version Not applicable
File size 722
Date (UTC) 10-Feb-2014
Time (UTC) 12:52
File name Ia64_microsoft-windows-n..ity-ikev1gmacerrata_31bf3856ad364e35_6.1.7601.18389_none_45696bdf70e275dd.manifest
File version Not applicable
File size 916
Date (UTC) 08-Feb-2014
Time (UTC) 02:26
File name Ia64_microsoft-windows-n..ity-ikev1gmacerrata_31bf3856ad364e35_6.1.7601.22593_none_45e238e88a0d96b5.manifest
File version Not applicable
File size 916
Date (UTC) 08-Feb-2014
Time (UTC) 02:17
File name Ia64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.18389_none_cee6b53488ff5bad.manifest
File version Not applicable
File size 158,850
Date (UTC) 10-Feb-2014
Time (UTC) 12:53
File name Ia64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.22593_none_cf5f823da22a7c85.manifest
File version Not applicable
File size 154,828
Date (UTC) 08-Feb-2014
Time (UTC) 02:17
File name Wow64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.18389_none_3558571475bf85e2.manifest
File version Not applicable
File size 94,348
Date (UTC) 08-Feb-2014
Time (UTC) 02:19
File name Wow64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.22593_none_35d1241d8eeaa6ba.manifest
File version Not applicable
File size 94,348
Date (UTC) 08-Feb-2014
Time (UTC) 02:22

      

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.