Article ID: 2925981 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

Assume that you have a Distributed File Service (DFS) environment. The DFS client runs Windows 8.1, Windows Server 2012 R2, Windows 8, or Windows Server 2012. In this situation, the DFS client crashes randomly, and you receive Stop error 0x0000007E or 0x0000003B.

Resolution

To resolve this issue in Windows 8.1 and Windows Server 2012 R2, install update rollup 2919355.
To resolve this issue in Windows 8 and Windows Server 2012, install update rollup 2928678, or install the hotfix that is described in this article. 

Update information

For more information about how to obtain update 2919355, click the following article number to go to the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

For more information about how to obtain update rollup 2928678, click the following article number to view the article in the Microsoft Knowledge Base:
2928678 Windows RT, Windows 8, and Windows Server 2012 update rollup: March 2014

Hotfix information for Windows 8 and Windows Server 2012

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows 8 or Windows Server 2012 installed.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

Collapse this imageExpand this image
assets folding start collapsed
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8 and Windows Server 2012 file information notes
Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.2.920 0.16xxxWindows 8 and Windows Server 2012 RTMGDR
    6.2.920 0.20xxxWindows 8 and Windows Server 2012 RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dfsc.sys6.2.9200.1680292,16015-Jan-201423:42x86
Dfsc.sys6.2.9200.2092092,16015-Jan-201423:41x86
Collapse this imageExpand this image
assets folding end collapsed
For all supported x64-based versions of Windows 8 and of Windows Server 2012
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dfsc.sys6.2.9200.16802118,78415-Jan-201423:42x64
Dfsc.sys6.2.9200.20920118,78415-Jan-201423:40x64
Collapse this imageExpand this image
assets folding end collapsed
Collapse this imageExpand this image
assets folding end collapsed


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information


Collapse this imageExpand this image
assets folding start collapsed


Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File propertyValue
File nameX86_952ec5dd34e47a4d1d9ca47128c4a940_31bf3856ad364e35_6.2.9200.20920_none_823a5e105d857889.manifest
File versionNot applicable
File size697
Date (UTC)16-Jan-2014
Time (UTC)16:50
PlatformNot applicable
File nameX86_ee9965f67d9d826a4fdae4c7a2402c59_31bf3856ad364e35_6.2.9200.16802_none_78a52739c04dc361.manifest
File versionNot applicable
File size697
Date (UTC)16-Jan-2014
Time (UTC)16:50
PlatformNot applicable
File nameX86_microsoft-windows-dfsclient_31bf3856ad364e35_6.2.9200.16802_none_8499c208b743892c.manifest
File versionNot applicable
File size8,975
Date (UTC)16-Jan-2014
Time (UTC)01:10
PlatformNot applicable
File nameX86_microsoft-windows-dfsclient_31bf3856ad364e35_6.2.9200.20920_none_850bbe67d0732e2a.manifest
File versionNot applicable
File size8,975
Date (UTC)16-Jan-2014
Time (UTC)01:07
PlatformNot applicable
Collapse this imageExpand this image
assets folding end collapsed
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
Collapse this imageExpand this image
assets folding start collapsed
Collapse this tableExpand this table
File propertyValue
File nameAmd64_995ab263161fff9a11150f32670b4ed0_31bf3856ad364e35_6.2.9200.20920_none_e5b62d7d81f30ec7.manifest
File versionNot applicable
File size701
Date (UTC)16-Jan-2014
Time (UTC)16:51
PlatformNot applicable
File nameAmd64_b68847335570417fbffe11eff2b774a4_31bf3856ad364e35_6.2.9200.16802_none_53760125401a2a6e.manifest
File versionNot applicable
File size701
Date (UTC)16-Jan-2014
Time (UTC)16:51
PlatformNot applicable
File nameAmd64_microsoft-windows-dfsclient_31bf3856ad364e35_6.2.9200.16802_none_e0b85d8c6fa0fa62.manifest
File versionNot applicable
File size8,977
Date (UTC)16-Jan-2014
Time (UTC)06:01
PlatformNot applicable
File nameAmd64_microsoft-windows-dfsclient_31bf3856ad364e35_6.2.9200.20920_none_e12a59eb88d09f60.manifest
File versionNot applicable
File size8,977
Date (UTC)16-Jan-2014
Time (UTC)02:56
PlatformNot applicable
Collapse this imageExpand this image
assets folding end collapsed
Collapse this imageExpand this image
assets folding end collapsed



Properties

Article ID: 2925981 - Last Review: July 1, 2014 - Revision: 4.0
Applies to
  • Windows 8.1 Enterprise
  • Windows 8.1
  • Windows 8.1 Pro
  • Windows RT 8.1
  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Essentials
  • Windows Server 2012 R2 Foundation
  • Windows Server 2012 R2 Standard
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Essentials
  • Windows Server 2012 Foundation
  • Windows Server 2012 Standard
  • Windows 8 Enterprise
  • Windows 8
  • Windows 8 Pro
  • Windows RT
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2925981

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com