Article ID: 2969339 - View products that this article applies to.
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Symptoms

The installation of update 2919355 fails on a computer that is running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2.

Cause

This issue occurs because a new component in update 2919355 contains a file version that is later than the file version that was already installed on the computer.

Resolution

You must install update 2969339 that is described in this article when you encounter the 0x80073712 error during installation of update 2919355.

Note We recommend that you install update 2975061 as it contains additional improvements that more comprehensively fixes the problem than update 2969339.

How to obtain this update

Windows Update

This update is available from Windows Update.

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
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Operating systemUpdate
All supported x86-based versions of Windows 8.1
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Download
Download the package now.
All supported x64-based versions of Windows 8.1
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Download
Download the package now.
All supported x64-based versions of Windows Server 2012 R2
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Download
Download the package now.

Note The update for Windows RT 8.1 can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update information

Prerequisites

To apply this update, you must be running Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

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The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
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File nameFile versionFile sizeDateTimePlatform
Appxreg.dll6.3.9600.1638421,50422-Aug-201303:32x86
Bcdeditai.dll6.3.9600.17031271,36022-Feb-201409:23x86
Ceipfwdai.dll6.3.9600.17031188,92822-Feb-201409:07x86
Cmipnpinstall.dll6.3.9600.17031189,44022-Feb-201410:42x86
Configureieoptionalcomponentsai.dll6.3.9600.1647076,80018-Nov-201300:45x86
Httpai.dll6.3.9600.1647049,66418-Nov-201300:45x86
Iefileinstallai.dll6.3.9600.1647064,51218-Nov-201300:45x86
Msdtcadvancedinstaller.dll6.3.9600.17031207,87222-Feb-201409:15x86
Netfxconfig.dll6.3.9600.1638440,96022-Aug-201303:48x86
Peerdistai.dll6.3.9600.1647060,92818-Nov-201300:45x86
Printadvancedinstaller.dll6.3.9600.1638495,23222-Aug-201303:13x86
Registeriepkeysai.dll6.3.9600.1638424,06422-Aug-201302:40x86
Servicemodelregai.dll6.3.9600.1647092,67218-Nov-201300:45x86
Setieinstalleddateai.dll6.3.9600.1647045,56818-Nov-201300:45x86
Esscli.dll6.3.9600.16384280,06422-Aug-201302:44x86
Fastprox.dll6.3.9600.16384628,73622-Aug-201302:43x86
Mofd.dll6.3.9600.16384194,04822-Aug-201302:42x86
Mofinstall.dll6.3.9600.1638462,97622-Aug-201302:46x86
Repdrvfs.dll6.3.9600.16384270,84822-Aug-201302:43x86
Wbemcomn.dll6.3.9600.16384367,61622-Aug-201302:45x86
Wbemcore.dll6.3.9600.17129915,45617-May-201403:32x86
Wbemprox.dll6.3.9600.1638429,69622-Aug-201302:45x86
Wmicmiplugin.dll6.3.9600.17031389,63222-Feb-201409:04x86
Wmiutils.dll6.3.9600.1638486,52822-Aug-201302:45x86
Sppinst.dll6.3.9600.16384555,52022-Aug-201302:33x86
Cmifw.dll6.3.9600.1638475,77622-Aug-201302:41x86
Firewallofflineapi.dll6.3.9600.16384139,77622-Aug-201302:51x86
Netsetupai.dll6.3.9600.1646952,22415-Nov-201313:44x86
Netsetupapi.dll6.3.9600.16384125,44022-Aug-201302:50x86
Bfsvc.dll6.3.9600.1638474,24022-Aug-201302:39x86
Cbscore.dll6.3.9600.171291,355,26417-May-201403:24x86
Cbsmsg.dll6.3.9600.1703143,52022-Feb-201409:28x86
Cleanupai.dll6.3.9600.1638437,88822-Aug-201302:45x86
Cmiadapter.dll6.3.9600.16470110,08018-Nov-201300:45x86
Cmiaisupport.dll6.3.9600.170312,080,76822-Feb-201409:10x86
Cmitrust.dll6.3.9600.16384280,57622-Aug-201302:46x86
Cmiv2.dll6.3.9600.170312,175,48822-Feb-201410:46x86
Cntrtextinstaller.dll6.3.9600.16384125,95222-Aug-201302:52x86
Dpx.dll6.3.9600.17031253,44022-Feb-201409:03x86
Drupdate.dll6.3.9600.16469198,14415-Nov-201313:47x86
Drvstore.dll6.3.9600.17031599,55222-Feb-201409:27x86
Fveupdateai.dll6.3.9600.1647053,24818-Nov-201300:45x86
Globalinstallorder.xmlNot applicable1,249,91918-Jun-201313:12Not applicable
Luainstall.dll6.3.9600.1638441,47222-Aug-201302:47x86
Msdelta.dll6.3.9600.16384381,44022-Aug-201302:48x86
Mspatcha.dll6.3.9600.1703136,35222-Feb-201409:29x86
Poqexec.exe6.3.9600.17031124,41622-Feb-201411:24x86
Securebootai.dll6.3.9600.1703138,91222-Feb-201409:23x86
Smiengine.dll6.3.9600.17031666,11222-Feb-201408:46x86
Smipi.dll6.3.9600.1646955,29615-Nov-201313:40x86
Tifilefetcher.exe6.3.9600.17031351,74422-Feb-201409:06x86
Timezoneai.dll6.3.9600.1647081,92018-Nov-201300:45x86
Tiworker.exe6.3.9600.17031189,44022-Feb-201409:17x86
Wcmtypes.xsdNot applicable1,04718-Jun-201313:06Not applicable
Wcp.dll6.3.9600.171292,316,28817-May-201403:44x86
Wdscore.dll6.3.9600.17031195,07222-Feb-201409:18x86
Winsockai.dll6.3.9600.1638466,04822-Aug-201302:43x86
Wrpint.dll6.3.9600.1703150,68822-Feb-201409:04x86
Ws2_helper.dll6.3.9600.1638449,66422-Aug-201302:47x86
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For all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2
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File nameFile versionFile sizeDateTimePlatform
Appxreg.dll6.3.9600.1638414,33622-Aug-201310:55x64
Bcdeditai.dll6.3.9600.17031285,69622-Feb-201409:49x64
Ceipfwdai.dll6.3.9600.17031217,08822-Feb-201409:24x64
Cmipnpinstall.dll6.3.9600.16384242,17622-Aug-201311:10x64
Configureieoptionalcomponentsai.dll6.3.9600.1638474,75222-Aug-201309:47x64
Httpai.dll6.3.9600.1638449,66422-Aug-201309:50x64
Iefileinstallai.dll6.3.9600.1638460,41622-Aug-201309:35x64
Msdtcadvancedinstaller.dll6.3.9600.17031242,68822-Feb-201409:36x64
Netfxconfig.dll6.3.9600.1638433,28022-Aug-201311:14x64
Peerdistai.dll6.3.9600.1703164,51222-Feb-201409:39x64
Printadvancedinstaller.dll6.3.9600.1638495,74422-Aug-201310:29x64
Registeriepkeysai.dll6.3.9600.1638418,94422-Aug-201309:44x64
Servicemodelregai.dll6.3.9600.16384105,98422-Aug-201309:47x64
Setieinstalleddateai.dll6.3.9600.1638444,54422-Aug-201309:50x64
Appserverai.dll6.3.9600.16384137,72822-Aug-201311:05x64
Rdwebai.dll6.3.9600.16384130,56022-Aug-201310:22x64
Tssdisai.dll6.3.9600.16384146,43222-Aug-201310:18x64
Vmhostai.dll6.3.9600.16384114,17622-Aug-201310:30x64
Esscli.dll6.3.9600.16384370,17622-Aug-201309:49x64
Fastprox.dll6.3.9600.17031803,84022-Feb-201409:35x64
Mofd.dll6.3.9600.16384237,05622-Aug-201309:47x64
Mofinstall.dll6.3.9600.1638464,51222-Aug-201309:53x64
Repdrvfs.dll6.3.9600.16384342,52822-Aug-201309:48x64
Wbemcomn.dll6.3.9600.16384436,22422-Aug-201309:51x64
Wbemcore.dll6.3.9600.171291,116,16017-May-201403:48x64
Wbemprox.dll6.3.9600.1638434,30422-Aug-201309:50x64
Wmicmiplugin.dll6.3.9600.17031505,34422-Feb-201409:20x64
Wmiutils.dll6.3.9600.16384108,54422-Aug-201309:51x64
Sppinst.dll6.3.9600.16384681,98422-Aug-201309:34x64
Cmifw.dll6.3.9600.1638489,60022-Aug-201309:45x64
Firewallofflineapi.dll6.3.9600.16384164,35222-Aug-201309:59x64
Netsetupai.dll6.3.9600.1638457,85622-Aug-201309:56x64
Netsetupapi.dll6.3.9600.16384185,34422-Aug-201309:59x64
Bfsvc.dll6.3.9600.1638474,24022-Aug-201309:40x64
Cbscore.dll6.3.9600.171291,553,40817-May-201403:36x64
Cbsmsg.dll6.3.9600.1703142,49622-Feb-201409:55x64
Cleanupai.dll6.3.9600.1638431,74422-Aug-201309:50x64
Cmiadapter.dll6.3.9600.16384119,80822-Aug-201309:46x64
Cmiaisupport.dll6.3.9600.170313,141,12022-Feb-201409:30x64
Cmitrust.dll6.3.9600.16384403,96822-Aug-201309:52x64
Cmiv2.dll6.3.9600.170313,291,64822-Feb-201411:32x64
Cntrtextinstaller.dll6.3.9600.16384150,01622-Aug-201310:01x64
Dpx.dll6.3.9600.16384337,40822-Aug-201309:34x64
Drupdate.dll6.3.9600.17031243,71222-Feb-201409:51x64
Drvstore.dll6.3.9600.17031737,28022-Feb-201409:52x64
Fveupdateai.dll6.3.9600.1638454,78422-Aug-201309:48x64
Globalinstallorder.xmlNot applicable1,249,91918-Jun-201315:34Not applicable
Luainstall.dll6.3.9600.1638450,17622-Aug-201309:53x64
Msdelta.dll6.3.9600.16384496,12822-Aug-201309:54x64
Mspatcha.dll6.3.9600.1638445,56822-Aug-201310:03x64
Poqexec.exe6.3.9600.17031139,77622-Feb-201412:16x64
Securebootai.dll6.3.9600.1703134,30422-Feb-201409:48x64
Smiengine.dll6.3.9600.17031836,60822-Feb-201408:53x64
Smipi.dll6.3.9600.1638457,34422-Aug-201309:50x64
Tifilefetcher.exe6.3.9600.17031421,88822-Feb-201409:22x64
Timezoneai.dll6.3.9600.1703194,20822-Feb-201409:49x64
Tiworker.exe6.3.9600.17031190,97622-Feb-201409:40x64
Wcmtypes.xsdNot applicable1,04718-Jun-201315:30Not applicable
Wcp.dll6.3.9600.171292,793,47217-May-201404:05x64
Wdscore.dll6.3.9600.17031249,34422-Feb-201409:43x64
Winsockai.dll6.3.9600.1638467,07222-Aug-201309:47x64
Wrpint.dll6.3.9600.1703160,41622-Feb-201409:20x64
Ws2_helper.dll6.3.9600.1638462,46422-Aug-201309:53x64
Appxreg.dll6.3.9600.1638421,50422-Aug-201303:32x86
Bcdeditai.dll6.3.9600.17031271,36022-Feb-201409:23x86
Ceipfwdai.dll6.3.9600.17031188,92822-Feb-201409:07x86
Cmipnpinstall.dll6.3.9600.17031189,44022-Feb-201410:42x86
Configureieoptionalcomponentsai.dll6.3.9600.1647076,80018-Nov-201300:45x86
Httpai.dll6.3.9600.1647049,66418-Nov-201300:45x86
Iefileinstallai.dll6.3.9600.1647064,51218-Nov-201300:45x86
Msdtcadvancedinstaller.dll6.3.9600.17031207,87222-Feb-201409:15x86
Netfxconfig.dll6.3.9600.1638440,96022-Aug-201303:48x86
Peerdistai.dll6.3.9600.1647060,92818-Nov-201300:45x86
Printadvancedinstaller.dll6.3.9600.1638495,23222-Aug-201303:13x86
Registeriepkeysai.dll6.3.9600.1638424,06422-Aug-201302:40x86
Servicemodelregai.dll6.3.9600.1647092,67218-Nov-201300:45x86
Setieinstalleddateai.dll6.3.9600.1647045,56818-Nov-201300:45x86
Esscli.dll6.3.9600.16384280,06422-Aug-201302:44x86
Fastprox.dll6.3.9600.16384628,73622-Aug-201302:43x86
Mofd.dll6.3.9600.16384194,04822-Aug-201302:42x86
Mofinstall.dll6.3.9600.1638462,97622-Aug-201302:46x86
Repdrvfs.dll6.3.9600.16384270,84822-Aug-201302:43x86
Wbemcomn.dll6.3.9600.16384367,61622-Aug-201302:45x86
Wbemcore.dll6.3.9600.17129915,45617-May-201403:32x86
Wbemprox.dll6.3.9600.1638429,69622-Aug-201302:45x86
Wmicmiplugin.dll6.3.9600.17031389,63222-Feb-201409:04x86
Wmiutils.dll6.3.9600.1638486,52822-Aug-201302:45x86
Sppinst.dll6.3.9600.16384555,52022-Aug-201302:33x86
Cmifw.dll6.3.9600.1638475,77622-Aug-201302:41x86
Firewallofflineapi.dll6.3.9600.16384139,77622-Aug-201302:51x86
Netsetupai.dll6.3.9600.1646952,22415-Nov-201313:44x86
Netsetupapi.dll6.3.9600.16384125,44022-Aug-201302:50x86
Bfsvc.dll6.3.9600.1638474,24022-Aug-201302:39x86
Cbscore.dll6.3.9600.171291,355,26417-May-201403:24x86
Cbsmsg.dll6.3.9600.1703143,52022-Feb-201409:28x86
Cleanupai.dll6.3.9600.1638437,88822-Aug-201302:45x86
Cmiadapter.dll6.3.9600.16470110,08018-Nov-201300:45x86
Cmiaisupport.dll6.3.9600.170312,080,76822-Feb-201409:10x86
Cmitrust.dll6.3.9600.16384280,57622-Aug-201302:46x86
Cmiv2.dll6.3.9600.170312,175,48822-Feb-201410:46x86
Cntrtextinstaller.dll6.3.9600.16384125,95222-Aug-201302:52x86
Dpx.dll6.3.9600.17031253,44022-Feb-201409:03x86
Drupdate.dll6.3.9600.16469198,14415-Nov-201313:47x86
Drvstore.dll6.3.9600.17031599,55222-Feb-201409:27x86
Fveupdateai.dll6.3.9600.1647053,24818-Nov-201300:45x86
Globalinstallorder.xmlNot applicable1,249,91918-Jun-201313:12Not applicable
Luainstall.dll6.3.9600.1638441,47222-Aug-201302:47x86
Msdelta.dll6.3.9600.16384381,44022-Aug-201302:48x86
Mspatcha.dll6.3.9600.1703136,35222-Feb-201409:29x86
Poqexec.exe6.3.9600.17031124,41622-Feb-201411:24x86
Securebootai.dll6.3.9600.1703138,91222-Feb-201409:23x86
Smiengine.dll6.3.9600.17031666,11222-Feb-201408:46x86
Smipi.dll6.3.9600.1646955,29615-Nov-201313:40x86
Tifilefetcher.exe6.3.9600.17031351,74422-Feb-201409:06x86
Timezoneai.dll6.3.9600.1647081,92018-Nov-201300:45x86
Tiworker.exe6.3.9600.17031189,44022-Feb-201409:17x86
Wcmtypes.xsdNot applicable1,04718-Jun-201313:06Not applicable
Wcp.dll6.3.9600.171292,316,28817-May-201403:44x86
Wdscore.dll6.3.9600.17031195,07222-Feb-201409:18x86
Winsockai.dll6.3.9600.1638466,04822-Aug-201302:43x86
Wrpint.dll6.3.9600.1703150,68822-Feb-201409:04x86
Ws2_helper.dll6.3.9600.1638449,66422-Aug-201302:47x86
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For Windows RT 8.1
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File nameFile versionFile sizeDateTimePlatform
Appxreg.dll6.3.9600.1638421,86422-Aug-201303:58Not applicable
Bcdeditai.dll6.3.9600.17031267,11222-Feb-201411:48Not applicable
Ceipfwdai.dll6.3.9600.17031171,36022-Feb-201411:48Not applicable
Cmipnpinstall.dll6.3.9600.16384189,29622-Aug-201303:58Not applicable
Configureieoptionalcomponentsai.dll6.3.9600.1647071,00818-Nov-201300:12Not applicable
Httpai.dll6.3.9600.1647049,50418-Nov-201300:12Not applicable
Iefileinstallai.dll6.3.9600.1647059,74418-Nov-201300:12Not applicable
Msdtcadvancedinstaller.dll6.3.9600.17031193,38422-Feb-201411:48Not applicable
Netfxconfig.dll6.3.9600.1638438,25622-Aug-201303:58Not applicable
Peerdistai.dll6.3.9600.1703159,24022-Feb-201411:48Not applicable
Printadvancedinstaller.dll6.3.9600.1638489,44822-Aug-201303:58Not applicable
Registeriepkeysai.dll6.3.9600.1638424,42422-Aug-201303:58Not applicable
Servicemodelregai.dll6.3.9600.1647096,09618-Nov-201300:12Not applicable
Setieinstalleddateai.dll6.3.9600.1647045,40818-Nov-201300:12Not applicable
Esscli.dll6.3.9600.16384306,53622-Aug-201303:54Not applicable
Fastprox.dll6.3.9600.16384663,40022-Aug-201303:54Not applicable
Mofd.dll6.3.9600.16384188,77622-Aug-201303:54Not applicable
Mofinstall.dll6.3.9600.1638459,24022-Aug-201303:54Not applicable
Repdrvfs.dll6.3.9600.16384272,74422-Aug-201303:54Not applicable
Wbemcomn.dll6.3.9600.16384364,39222-Aug-201303:54Not applicable
Wbemcore.dll6.3.9600.17129942,43217-May-201405:39Not applicable
Wbemprox.dll6.3.9600.1638436,71222-Aug-201303:54Not applicable
Wmicmiplugin.dll6.3.9600.17031417,12822-Feb-201415:46Not applicable
Wmiutils.dll6.3.9600.1638496,10422-Aug-201303:54Not applicable
Sppinst.dll6.3.9600.17031530,28022-Feb-201411:21Not applicable
Cmifw.dll6.3.9600.1638480,23222-Aug-201303:54Not applicable
Firewallofflineapi.dll6.3.9600.16384135,52822-Aug-201303:54Not applicable
Netsetupai.dll6.3.9600.1646954,11218-Nov-201300:04Not applicable
Netsetupapi.dll6.3.9600.16384131,58422-Aug-201302:17Not applicable
Bfsvc.dll6.3.9600.1638471,52822-Aug-201303:58Not applicable
Cbscore.dll6.3.9600.171291,252,19217-May-201405:47Not applicable
Cbsmsg.dll6.3.9600.1703148,48822-Feb-201411:48Not applicable
Cleanupai.dll6.3.9600.1638436,71222-Aug-201303:58Not applicable
Cmiadapter.dll6.3.9600.16470102,75218-Nov-201300:12Not applicable
Cmiaisupport.dll6.3.9600.170312,385,25622-Feb-201411:48Not applicable
Cmitrust.dll6.3.9600.16384298,35222-Aug-201303:58Not applicable
Cmiv2.dll6.3.9600.170312,494,31222-Feb-201411:48Not applicable
Cntrtextinstaller.dll6.3.9600.16384128,36022-Aug-201303:58Not applicable
Dpx.dll6.3.9600.17031273,25622-Feb-201411:48Not applicable
Drupdate.dll6.3.9600.16469187,23218-Nov-201300:12Not applicable
Drvstore.dll6.3.9600.17031534,88822-Feb-201411:48Not applicable
Fveupdateai.dll6.3.9600.1647053,08818-Nov-201300:12Not applicable
Globalinstallorder.xmlNot applicable1,249,91918-Jun-201315:34Not applicable
Luainstall.dll6.3.9600.1638450,54422-Aug-201303:58Not applicable
Msdelta.dll6.3.9600.16384407,40022-Aug-201303:58Not applicable
Mspatcha.dll6.3.9600.1638442,35222-Aug-201303:58Not applicable
Poqexec.exe6.3.9600.17031104,96022-Feb-201410:03Not applicable
Securebootai.dll6.3.9600.1703138,76022-Feb-201411:48Not applicable
Smiengine.dll6.3.9600.17031628,58422-Feb-201411:48Not applicable
Smipi.dll6.3.9600.1646955,64818-Nov-201300:12Not applicable
Tifilefetcher.exe6.3.9600.17031330,59222-Feb-201411:48Not applicable
Timezoneai.dll6.3.9600.1703178,69622-Feb-201411:48Not applicable
Tiworker.exe6.3.9600.17031186,36822-Feb-201408:30Not applicable
Wcmtypes.xsdNot applicable1,04718-Jun-201315:30Not applicable
Wcp.dll6.3.9600.171292,152,29617-May-201405:47Not applicable
Wdscore.dll6.3.9600.17031191,84822-Feb-201411:48Not applicable
Winsockai.dll6.3.9600.1703165,38422-Feb-201411:48Not applicable
Wrpint.dll6.3.9600.1703156,68022-Feb-201411:48Not applicable
Ws2_helper.dll6.3.9600.1638454,12022-Aug-201303:58Not applicable
Appxreg.dll6.3.9600.1638421,50422-Aug-201303:32x86
Bcdeditai.dll6.3.9600.17031271,36022-Feb-201409:23x86
Ceipfwdai.dll6.3.9600.17031188,92822-Feb-201409:07x86
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Ws2_helper.dll6.3.9600.1638449,66422-Aug-201302:47x86
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

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Properties

Article ID: 2969339 - Last Review: August 8, 2014 - Revision: 2.0
Applies to
  • Windows 8.1 Enterprise
  • Windows 8.1
  • Windows 8.1 Pro
  • Windows RT 8.1
  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Essentials
  • Windows Server 2012 R2 Foundation
  • Windows Server 2012 R2 Standard
Keywords: 
kbfix kbsurveynew kbexpertiseinter atdownload KB2969339

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