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Article ID: 2981835 - View products that this article applies to. SymptomsConsider the following scenario:
The action you tried to perform couldn't be completed because there's a configuration problem on the server. If the problem continues, please contact your helpdesk. When you perform a bulk deletion or a bulk move of email messages, the operation fails, and you receive the following error message: An unexpected error occurred and your request couldn't be handled. The entire report is listed below. An unexpected error occurred and your request couldn't be handled. ResolutionTo resolve this issue, install the following cumulative update: 2961810
(http://support.microsoft.com/kb/2961810/
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Cumulative Update 6 for Exchange Server 2013 CauseThese issues occur because the HTTP Proxy component on the Exchange Server 2013 Client Access server does not find the SOAP headers and the body for the requests. Therefore, the component cannot redirect the requests. StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More informationFor more information about how to publish Exchange Server 2013 by using TMG, go to the following Microsoft website: How to publish Exchange Server 2013 by using TMG
(http://blogs.technet.com/b/exchange/archive/2012/11/21/publishing-exchange-server-2013-using-tmg.aspx)
PropertiesArticle ID: 2981835 - Last Review: Wednesday, 27 August 2014 - Revision: 1.0
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