Article ID: 555843 - View products that this article applies to.
The following knowledgebase will help you to resolve the issue "Cant add page numbers, headers or footers to a word document'
When you try to add a page numbers, headers or footers to a Word 2007 document, the operation may fail and
the following error message may appear:
"The Office Open XML file BuildingBlocks.dotx cannot be opened because there are problems with contents".
Corrupted "BuildingBlocks.dotx" file or/and older version of this file may cause to the problem/s
1. Close any office program that may left open.
2. Open the folder "C:\Documents and Settings\%username%\Application Data\Microsoft\Document Building Blocks\1033"
3. Delete the "BuildingBlocks.dotx" file.
4. Open Word and close it.
5. Wait a few seconds.
6. Open a new blank page, and try to add page numbers, headers or footers.
7. Optional: Open the folder "C:\Documents and Settings\%username%\Application Data\Microsoft\Document Building Blocks\1033"
Verity that a new "BuildingBlocks.dotx" file, was created.
Article ID: 555843 - Last Review: April 5, 2007 - Revision: 1.0
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