Help and Support
 

powered byLive Search

"Msvcr71.dll cannot be found" error message when you repair Windows XP Media Center Edition or Windows XP Tablet PC Edition

View products that this article applies to.
Article ID:827073
Last Review:April 18, 2007
Revision:4.7
On This Page

SYMPTOMS

When you repair the operating system on a computer that is running Microsoft Windows XP Media Center Edition or Microsoft Windows XP Tablet PC Edition, and the computer has the Microsoft .NET Framework 1.1 installed, you may receive the following error message:
msvcr71.dll cannot be found

Back to the top

CAUSE

When you repair either Windows XP Media Center Edition or Windows XP Tablet PC Edition, the Copy2gac application installs assemblies to the global assembly cache. Copy2gac is a managed application. To use Copy2gac, you must have the Microsoft .NET Framework 1.0 installed on your computer. However, the Copy2gac.exe file does not have an associated configuration file that binds this application to the Microsoft common language runtime that is included with the .NET Framework 1.0.

By default, the .NET Framework 1.1 binds managed applications that do not have associated configuration files to the common language runtime that is included with the .NET Framework 1.1. Therefore, when the Copy2gac application runs, the .NET Framework 1.1 binds the Copy2gac application to the wrong version of the common language runtime, and you receive the error message that appears in the "Symptoms" section of this article.

Back to the top

RESOLUTION

To resolve this problem, follow these steps:
1.Close the error message box.
2.In a text editor (such as Notepad), paste the following XML sample code:
<configuration>
    <startup>
        <requiredRuntime version="v1.0.3705"/>
    </startup>
</configuration>
3.Save the file as Copy2gac.exe.config in the following folder:
Windows Folder\Microsoft.NET\Framework\v1.0.3705
Note Windows Folder is a placeholder for the location of your Windows folder.
4.You can now successfully repair your operating system.

Back to the top

STATUS

This behavior is by design.

Back to the top

MORE INFORMATION

Steps to reproduce the behavior

1.Perform a fresh installation of either Windows XP Media Center Edition or Windows XP Tablet PC Edition on your computer.
2.Install the .NET Framework 1.1 on your computer. To download the latest version of the .NET Framework 1.1, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn2.microsoft.com/en-us/netframework/aa731542.aspx (http://msdn2.microsoft.com/en-us/netframework/aa731542.aspx)
3.Try to repair your operating system.

Back to the top

REFERENCES

For more information, visit the following Microsoft Web sites:
Windows XP Tablet PC Edition
http://www.microsoft.com/windowsxp/tabletpc/default.mspx (http://www.microsoft.com/windowsxp/tabletpc/default.mspx)

Microsoft .NET
http://www.microsoft.com/net/ (http://www.microsoft.com/net/)

Configuration files
http://msdn2.microsoft.com/en-us/library/1xtk877y(vs.71).aspx (http://msdn2.microsoft.com/en-us/library/1xtk877y(vs.71).aspx)

Specifying which runtime version to use
http://msdn2.microsoft.com/en-us/library/f4kkd0k5(vs.71).aspx (http://msdn2.microsoft.com/en-us/library/f4kkd0k5(vs.71).aspx)

Targeting a .NET Framework version
http://msdn2.microsoft.com/en-us/library/9w519wzk(vs.71).aspx (http://msdn2.microsoft.com/en-us/library/9w519wzk(vs.71).aspx)

Common language runtime
http://msdn2.microsoft.com/en-us/library/8bs2ecf4(vs.71).aspx (http://msdn2.microsoft.com/en-us/library/8bs2ecf4(vs.71).aspx)

Back to the top

Technical support for Media Center

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:
http://www.microsoft.com/windowsxp/mediacenter/ (http://www.microsoft.com/windowsxp/mediacenter/)

Back to the top

APPLIES TO
•Microsoft Windows XP Media Center Edition
•Microsoft Windows XP Tablet PC Edition
•Microsoft .NET Framework 1.1

Back to the top

Keywords: 
kbcode kberrmsg kbxml kbmanaged kbsxs kbconfig kbcompatvers kbrepair kbpreinstall kbprb KB827073

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.