Article ID: 902932 - View products that this article applies to.
If you open a new window in Microsoft Internet Explorer 6 or in Internet Explorer 7, the new window displays a blank white page. This symptom also occurs if an HTML page opens a new window in Internet Explorer. Additionally, you receive the following error message if you try to perform a search on the page by using the Find (on This Page) command:
An error has occurred in this dialog.
Error 49: Interface not registered
This article helps you fix the problem.
To have us fix this problem for you, go to the “Fix it for me” section. If you would rather fix this problem yourself, go to the “Let me fix it myself” section.
To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.
Fix this problem
Microsoft Fix it 50191
Note This wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
Now go to the "Did this fix the problem?" section.
To resolve this issue, re-register the DLL files that are related to Internet Explorer. To do this, follow these steps:
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support
This issue occurs if the dynamic link library (DLL) files that are related to Internet Explorer are not correctly registered.
Article ID: 902932 - Last Review: December 20, 2012 - Revision: 9.0