Article ID: 921050 - View products that this article applies to.
When you try to download updates from the Microsoft Windows Update Web site or from the Microsoft Update Web site, the Web site may stop responding on a Microsoft Windows XP-based computer. Additionally, the resulting Web page reads "Checking for latest version of Windows Update software." Also, a red X may appear adjacent to the update. In this case, you receive the following error code in an error message:
Note To view other error messages, click the red X that is adjacent to the failed update on the Review your update history Web page.
To have us fix this problem for you, go to the "Fix it for me" section. To fix this problem yourself, go to the "Let me fix it myself" section.
To fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50203
Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Next, go to the "Did this fix the problem?" section.
To resolve this problem, use the method that is appropriate for your operating system.
Windows XP with Service Pack 2 (SP2)For computers that are running Windows XP with SP2 installed, follow these steps:
Windows XP without SP2Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
For computers that are running Windows XP without SP2 installed, follow these steps:
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support
For more information about issues between SSL and the Windows Updates Web site, click the following article number to view the article in the Microsoft Knowledge Base:
326253For more information about how to recover from Winsock2 corruption, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/326253/ )Error message when you check for updates on the Windows Update site: "0X800A138F: There are no updates available at this time"
(http://support.microsoft.com/kb/811259/ )How to determine and to recover from Winsock2 corruption in Windows Server 2003, in Windows XP, and in Windows Vista
Article ID: 921050 - Last Review: September 27, 2011 - Revision: 4.0
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