Help and Support
 

powered byLive Search

The Save As dialog box is displayed when you use Windows Explorer to open an Office file after you install the Compatibility Pack

View products that this article applies to.
Article ID:927223
Last Review:December 4, 2007
Revision:1.8

SYMPTOMS

You install the Microsoft Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats. When you use Windows Explorer to open a Microsoft Office file, such as a Microsoft Word document, a Microsoft Excel worksheet, or a Microsoft PowerPoint presentation, the document does not open. Instead, the Save As dialog box is displayed.

Back to the top

CAUSE

This issue occurs because Microsoft Office file types may lose the association that they previously had with other programs when you install the Compatibility Pack. This issue occurs when you try to open files that use any of the following file types:
•Microsoft Office Word 97-2003 Document (*.doc)
•Microsoft Office PowerPoint 97-2003 Presentation (*.ppt)
•Microsoft Office PowerPoint 97-2003 Template (*.pot)
•Microsoft Office PowerPoint 97-2003 Show (*.pps)
•Microsoft Office Excel 97-2003 Workbook (*.xls)
•Microsoft Office Excel 97-2003 Template (*.xlt)
•Microsoft Office Excel 97-2003 Add-In (*.xla)
•Word 2007 Document (*.docx)
•Word 2007 Macro-enabled Document (*.docm)
•PowerPoint 2007 Presentation (*.pptx)
•PowerPoint 2007 Macro-enabled Presentation (*.pptm)
•PowerPoint 2007 Template (*.potx)
•PowerPoint 2007 Macro-enabled Template (*.potm)
•PowerPoint 2007 Show (*.ppsx)
•PowerPoint 2007 Macro-enabled Show (*.ppsm)
•Excel 2007 Binary Workbook (*.xlsb)
•Excel 2007 Workbook (*.xlsx)
•Excel 2007 Macro-enabled Workbook (*.xlsm)
•Excel 2007 Template (*.xltx)
•Excel 2007 Macro-enabled Template (*.xltm)
•Excel 2007 Add-in (*.xlam)

Back to the top

WORKAROUND

To work around this problem, re-associate the file types with the programs that you want to use to open the files. To do this, follow these steps:
1.Right-click the file that you want to open in a particular program, and then click Open With.
2.Click Select a program from a list, and then click OK.
3.Click the program that you want to associate with the file.
4.Click to select the Always use the selected program to open this kind of file check box.
5.Click OK.

Back to the top

MORE INFORMATION

After you install the Compatibility Pack, you can save files that use file types from earlier versions of Microsoft Office as files that use 2007 Office file types. You can also save files that use 2007 Office file types as files that use file types from earlier versions of Office. To save a file to a different file type, right-click the file, and then click Save as.

Note 2007 Office file types are also known as Office XML Open Format file types.

The following table describes the file types that a specific file can be saved as after you install the Compatibility Pack.
File typeSave As options
.doc.docx, .docm
.ppt.pptx, .pptm
.pot.potx, .potm
.pps.ppsx, .ppsm
.xls.xlsx, .xlsm, .xlsb
.xlt.xltx, .xltm
.xla.xlam
.docx, .docm.doc
.pptx, .pptm.ppt
.potx, .potm.pot
.ppsx, .ppsm.pps
.xlsx, .xlsm, .xlsb.xls
.xltx, .xltm.xlt
.xlam.xla
For more information about how to obtain and to use the Compatibility Pack, click the following article number to view the article in the Microsoft Knowledge Base:
924074 (http://support.microsoft.com/kb/924074/) How to use earlier versions of Excel, PowerPoint, and Word to open and save files from 2007 Office programs

Back to the top

APPLIES TO
•Microsoft Office Excel 2007
•Microsoft Office PowerPoint 2007
•Microsoft Office Word 2007
•Microsoft Office Excel 2003
•Microsoft Office PowerPoint 2003
•Microsoft Office Word 2003
•Microsoft Excel 2002 Standard Edition
•Microsoft PowerPoint 2002 Standard Edition
•Microsoft Word 2002 Standard Edition
•Microsoft Excel 2000 Standard Edition
•Microsoft PowerPoint 2000 Standard Edition
•Microsoft Word 2000 Standard Edition
•Microsoft Office Professional Plus 2007
•Microsoft Office Enterprise 2007
•Microsoft Office Ultimate 2007
•Microsoft Office Professional 2007
•Microsoft Office Standard 2007
•Microsoft Office Home and Student 2007
•Microsoft Office Basic 2007
•Microsoft Office Professional Edition 2003
•Microsoft Office Standard Edition 2003
•Microsoft Office Student and Teacher Edition 2003
•Microsoft Office Small Business Edition 2003
•Microsoft Office XP Professional Edition
•Microsoft Office XP Standard Edition
•Microsoft Office XP Small Business Edition
•Microsoft Office XP Personal
•Microsoft Office 2000 Premium Edition
•Microsoft Office 2000 Professional Edition
•Microsoft Office 2000 Standard Edition
•Microsoft Office 2000 Small Business Edition

Back to the top

Keywords: 
kbtshoot kbprb kbopenfile kbsavefile kbexpertisebeginner kbfileawareoff2007 KB927223

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.