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Internet Explorer stops responding after you click a link on a Web site

Article ID:928387
Last Review:October 27, 2007
Revision:4.7
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SYMPTOMS

Consider the following scenario. You install one of the following security updates for Microsoft Internet Explorer 6:
Security update 916281
Security update 918899
Security update 922760
Then, you use Internet Explorer to visit a Web site. Then, you click a link on the Web site. In this scenario, Internet Explorer stops responding (hangs). Additionally, a clicking sound may be repeated continuously.

This issue may occur in the following operating systems:
Microsoft Windows XP Service Pack 2 (SP2)
Microsoft Windows Server 2003 Service Pack 1 (SP1)
Windows Vista
Note This problem can also occur in Microsoft Internet Explorer 7

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RESOLUTION

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To do this, visit the following Microsoft Web site:
http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com)
For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx (http://www.microsoft.com/technet/security/current.aspx)
Note This fix was first included in security update 928090 (MS07-016). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
928090 (http://support.microsoft.com/kb/928090/) MS07-016: Cumulative security update for Internet Explorer

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To resolve this problem, apply the appropriate hotfix to the operating system on which you are running Internet Explorer.

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Hotfix information

Windows XP

Prerequisites
To apply this hotfix, you must have Windows XP SP2 installed on the computer.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll6.0.2900.30383,062,27220-Nov-200613:37x86

Windows Server 2003

Prerequisites

No prerequisites are required.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll7.0.6000.205443,582,97610-Mar-200703:27x86

Windows Vista

Prerequisites
No prerequisites are required.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll7.0.6000.205433,582,97623-Feb-200703:15x86
Mshtml.tlb7.0.6000.205431,383,42423-Feb-200700:54Not applicable

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
Microsoft Windows XP Professional SP2
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
Windows Vista Enterprise
Windows Vista Home Premium
Windows Vista Home Basic
Windows Vista Ultimate
Windows Vista Business
Windows Vista Business 64-bit Edition
Windows Vista Enterprise 64-bit Edition
Windows Vista Home Premium 64-bit Edition
Windows Vista Home Basic 64-bit Edition
Windows Vista Ultimate 64-bit Edition
Microsoft Windows Server 2003 Service Pack 1
Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Microsoft Windows Server 2003, Web Edition
Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
Microsoft Windows Server 2003, Standard x64 Edition
Microsoft Windows Server 2003, Enterprise x64 Edition
Microsoft Windows Server 2003, Datacenter x64 Edition
Windows Internet Explorer 7

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Keywords: 
kbvistasp1fix atdownload kbexpertisebeginner kbwinxppresp3fix kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB928387

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