Article ID: 942146 - Last Review: May 19, 2008 - Revision: 3.1 You receive a message when you try to open an Excel 2007 document on a Windows Vista-based computer from a remote shared folder, even if no other user is using the document: "File in use"
On This PageSYMPTOMSOn a Windows Vista-based computer, you open a remote shared
folder in Windows Explorer that uses the Details view and for
which the Preview Pane layout is enabled. When you try to open
a Microsoft Office Excel 2007 Workbook from the remote shared folder, you may
receive the following message:However, in this case, no other
user is using this document. Note This problem also occurs when you try to open other shared 2007 Office documents. Different users cannot exclusively edit such shared documents. RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:935791
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows Vista service pack Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.PrerequisitesNo prerequisites are required.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Vista, 32-bit versionsCollapse this table
Windows Vista, 64-bit versionsCollapse this table
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1. MORE INFORMATIONIf
you use the 2007 Office system, you must add following registry keys after you
install this hotfix.
822227
(http://support.microsoft.com/kb/822227/
)
Program may raise a sharing violation when a file is opened from Windows Explorer
For more information about software update terminology, click the
following article number to view the article in the Microsoft Knowledge Base:824684
(http://support.microsoft.com/kb/824684/LN/
)
Description of the standard terminology that is used to describe Microsoft software updates APPLIES TO
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