Article ID: 942968 - View products that this article applies to.
When you try to download updates from Windows Update on a computer that is running Windows Vista, you may receive the following Stop error message:
Additionally, the following entry may be logged in the WindowsUpdate.log file:
Note The WindowsUpdate.log file is in the following location:
Automatic Updates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070246: "Name of Update"
This problem occurs if the GlobalInstallOrder.xml file is corrupted. The GlobalInstallOrder.xml file is in the following location:
To resolve this problem, replace the corrupted GlobalInstallOrder.xml file on the system with the same file from the Windows Vista installation media. To do this, follow these steps:
For more information about how to use the Sfc.exe tool to replace the corrupted file, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/929833/ )Some Windows Vista functions may not work, or Windows Vista may stop responding
Article ID: 942968 - Last Review: September 27, 2011 - Revision: 2.0
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