The following table lists the updates that have been released for general distribution. To view the specific article that is associated with the update, click the link to see the Microsoft Knowledge Base article that is listed in the table. To download one or more of the updates that are listed in this article, visit the following Microsoft Web site:
The following table lists the Microsoft Dynamics CRM hotfixes that have been released in a limited distribution. A hotfix is intended to correct only the problem that is discussed in an associated Microsoft Knowledge Base article. To obtain a hotfix, click the article number to access the link to Microsoft Customer Support Services. For a complete list of Microsoft Customer Support Services telephone numbers, and for information about support costs, visit the following Microsoft Web site:
| Article number | Article title | Release date |
|---|
| 946649 (http://support.microsoft.com/kb/946649/EN-US/) | Error message when you retrieve CRM schemas from a CRM 4.0 Web Service: "401 Unauthorized" | February 14, 2008 |
| 948045 (http://support.microsoft.com/kb/948045/EN-US/) | Outlook stops responding when you track an Outlook contact in the Microsoft Dynamics CRM 4.0 client for Outlook | March 5, 2008 |
| 948035 (http://support.microsoft.com/kb/948035/EN-US/) | FIX: The "New Record" button and the "Add Existing Record" button are missing in Microsoft Dynamics CRM 4.0 | March 12, 2008 |
| 948876 (http://support.microsoft.com/kb/948876/EN-US/) | Internet Explorer stops responding when you use the Microsoft Dynamics CRM 4.0 Web client to save or to send an e-mail message that has a large body | March 12, 2008 |
| 949141 (http://support.microsoft.com/kb/949141/EN-US/) | Error message when you click "View in CRM" after you create an appointment in the Microsoft Dynamics CRM 4.0 client for Outlook: "At least one recipient could not be resolved to a record in the system" | March 12, 2008 |
| 948005 (http://support.microsoft.com/kb/948005/EN-US/) | The OnSave event code or the OnLoad event code is not triggered after you modify a step in a workflow rule in Microsoft Dynamics CRM 4.0 | March 12, 2008 |
| 948155 (http://support.microsoft.com/kb/948155/EN-US/) | A date or a time may not be converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0 | March 13, 2008 |
| 947860 (http://support.microsoft.com/kb/947860/EN-US/) | FIX: Error message when you use the Response messages of the SetStateEmailRequest object to set e-mail messages to Completed in Microsoft Dynamics CRM 4.0: "Crm Exception: Message: The specified sender type is not supported" | March 13, 2008 |
| 948008 (http://support.microsoft.com/kb/948008/EN-US/) | A new follow-up activity is still owned by the original user after you change the user in Microsoft Dynamics CRM 4.0 | March 13, 2008 |
| 948157 (http://support.microsoft.com/kb/948157/EN-US/) | Error message when you create a new record or open an existing record in Microsoft Dynamics CRM 4.0: "Invalid Argument" | March 16, 2008 |
| 948002 (http://support.microsoft.com/kb/948002/EN-US/) | The started time and the completed time are incorrect in workflows on an entity record in Microsoft Dynamics CRM 4.0 | March 17, 2008 |
| 948122 (http://support.microsoft.com/kb/948122/EN-US/) | The collection of installed localized labels is incomplete when you use the Microsoft Dynamics CRM 4.0 metadata Web service to retrieve the collection | March 19, 2008 |
| 947401 (http://support.microsoft.com/kb/947401/EN-US/) | Error message when you import customizations to another Microsoft Dynamics CRM 4.0 organization: "Identifiers cannot be more than 50 characters long" | March 19, 2008 |
| 949086 (http://support.microsoft.com/kb/949086/EN-US/) | You receive Outlook sync messages when you view a shared calendar or a shared contacts folder in Microsoft Dynamics CRM 4.0 client for Outlook | April 1, 2008 |
| 951179 (http://support.microsoft.com/kb/951179/EN-US/) | Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access: "Failed move data for entity"
| April 6, 2008 |
| 949569 (http://support.microsoft.com/kb/949569/EN-US/) | The Duplicate Detection function cannot detect duplicate records when you use a pre-update plug-in assembly in the update process in Microsoft Dynamics CRM 4.0 | April 17, 2008 |
| 948121 (http://support.microsoft.com/kb/948121/EN-US/) | Outlook may stop responding when you exit Outlook, go offline in the Microsoft Dynamics CRM 4.0 client for Outlook, or go online in the Microsoft Dynamics CRM 4.0 client for Outlook | April 17, 2008 |
| 951180 (http://support.microsoft.com/kb/951180/EN-US/) | Error message when you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0: "Action Microsoft.Crm.setup.Server.DeleteHotFixesAction failed. Object reference not set to an instance of an object" | April 25, 2008 |
| 948746 (http://support.microsoft.com/kb/948746/EN-US/) | Error message when you execute a plug-in on a nondefault organization instance in Microsoft Dynamics CRM 4.0: "The request failed with HTTP status 401 unauthorized" | April 27, 2008 |
| 948298 (http://support.microsoft.com/kb/948298/EN-US/) | The records list in the Look Up Records dialog box is not filtered by a new contact in Microsoft Dynamics CRM 4.0 | April 27, 2008 |
| 948629 (http://support.microsoft.com/kb/948629/EN-US/) | Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access: "Failed move data for entity 'Plug-in Assembly'
during action Insert, countRows=[Number]" | April 27, 2008 |
| 948172 (http://support.microsoft.com/kb/948172/EN-US/) | Error message when you delete a queue item from a queue in Microsoft Dynamics CRM 4.0: "Record is unavailable" | May 3, 2008 |
| 948588 (http://support.microsoft.com/kb/948588/EN-US/) | Error message when you import customizations in Microsoft Dynamics CRM 4.0: "Failure: bulkoperation: Invalid Argument" | May 4, 2008 |
| 951884 (http://support.microsoft.com/kb/951884/EN-US/) | The Microsoft.crm.Application.Hoster.exe service stops running when you run the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access | May 5, 2008 |
| 950229 (http://support.microsoft.com/kb/950229/EN-US/) | Error message when you try to add a product to an opportunity in Microsoft Dynamics CRM 4.0: "An error occurred during pricing of a detail line item" | May 6, 2008 |
| 949347 (http://support.microsoft.com/kb/949347/EN-US/) | The "Move Up" button and the "Move Down" button are not available when you open the Attribute page for a bit type attribute in Microsoft Dynamics CRM 4.0 | May 6, 2008 |
| 949925 (http://support.microsoft.com/kb/949925/EN-US/) | A service case is not assigned to a user when you click Assign in Microsoft Dynamics CRM 4.0 | May 12, 2008 |
| 952945 (http://support.microsoft.com/kb/952945/EN-US/) | The Privacy tab on the Set Personal Options page does not contain a link to the error reporting privacy statement in Microsoft Dynamics CRM 4.0 | May 12, 2008 |
| 951718 (http://support.microsoft.com/kb/951718/EN-US/) | You receive script error messages when you browse through pages under the Microsoft Dynamics CRM folder in the Microsoft Dynamics CRM 4.0 client for Outlook | May 15, 2008 |
| 948604 (http://support.microsoft.com/kb/948604/EN-US/) | Error message when you try to provision a language in Microsoft Dynamics CRM 4.0: "Cannot insert duplicate key row in object 'dbo.LocalizedLabel' with unique index 'ndx_LocalizedLabel_ForSingleSelect'" | May 19, 2008 |
| 952724 (http://support.microsoft.com/kb/952724/EN-US/) | You cannot view any e-mail messages in the folders after you install the Microsoft Dynamics CRM 4.0 On-Premise client for Outlook | May 19, 2008 |
| 951301 (http://support.microsoft.com/kb/951301/EN-US/) | Error message when you try to go offline in Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access: "A SQL Server error occurred. Try this action again due to configured cascading" | May 29, 2008 |
| 947978 (http://support.microsoft.com/kb/947978/EN-US/) | Some string variables are not passed to a custom Web form after you set a custom Web page as the default home page in Microsoft Dynamics CRM 4.0 | May 29, 2008 |
| 951206 (http://support.microsoft.com/kb/951206/EN-US/) | A FetchXML statement that contains the <Link-Entity> statement may return incorrect data or incorrect data in Microsoft Dynamics CRM 4.0 | May 29, 2008 |
| 953185 (http://support.microsoft.com/kb/953185/EN-US/) | The Resume function does not work as expected when you run the function for the Update Contract States job in the Turkish version of Microsoft Dynamics CRM 4.0 | May 29, 2008 |
| 950202 (http://support.microsoft.com/kb/950202/EN-US/) | The translated labels disappear when you add a new value to a picklist field of an attribute for an entity in Microsoft Dynamics CRM 4.0 | June 3, 2008 |
| 951477 (http://support.microsoft.com/kb/951477/EN-US/) | Error message when you run the "Send Direct E-mail" functionality by using a user-defined query in Microsoft Dynamics CRM 4.0: "Either you do not have access to the record or the record does not exist" | June 3, 2008 |
| 949719 (http://support.microsoft.com/kb/949719/EN-US/) | Error message when you track a received e-mail message or when you send a tracked e-mail message in Microsoft Dynamics CRM 4.0: "An error occurred promoting this item to Microsoft Dynamics CRM" | June 5, 2008 |
| 947818 (http://support.microsoft.com/kb/947818/EN-US/) | A field that does not have a name appears on the Non-Event Dependencies tab in the Form Properties dialog box after you create a new custom entity in Microsoft
Dynamics CRM 4.0 | June 5, 2008 |
| 950006 (http://support.microsoft.com/kb/950006/EN-US/) | An e-mail activity is not added to a case when you convert the e-mail activity to a case in Microsoft Dynamics CRM 4.0 | June 5, 2008 |
| 952925 (http://support.microsoft.com/kb/952925/EN-US/) | Error message when you try to add a user to Microsoft Dynamics CRM 4.0 from a trusted domain: "An error has occurred. Try this action again" | June 9, 2008 |
| 951274 (http://support.microsoft.com/kb/951274/EN-US/) | Error message when you try to import an organization into Microsoft Dynamics CRM 4.0: "Exception System.DirectoryServices.DirectoryServicesCOMException (0x80072030):
There is no such object on the server" | June 9, 2008 |
| 950414 (http://support.microsoft.com/kb/950414/EN-US/) | Error message when you promote an e-mail message in the Microsoft Dynamics CRM 4.0 client for Outlook: "An error occurred while promoting a Microsoft CRM e-mail message" | June 9, 2008 |
| 951502 (http://support.microsoft.com/kb/951502/EN-US/) | You cannot open an e-mail message that is sent from a Microsoft Dynamics CRM 4.0 user | June 16, 2008 |
| 951919 (http://support.microsoft.com/kb/951919/EN-US/) | A workflow rule does not continue even though the "Wait" conditions are met in Microsoft Dynamics CRM 4.0 | June 17, 2008 |
| 951197 (http://support.microsoft.com/kb/951197/EN-US/) | The "ModifiedBy" field of a record is not automatically set when you enable or disable a user in Microsoft Dynamics CRM 3.0 | June 18, 2008 |
| 952149 (http://support.microsoft.com/kb/952149/EN-US/) | The Male label and the Female label are translated incorrectly in the Czech version of Microsoft Dynamics CRM 4.0 (952149) | June 18, 2008 |
| 950542 (http://support.microsoft.com/kb/950542/EN-US/) | Synchronous plug-ins do not respond to the events that are triggered in Microsoft Dynamics CRM 4.0 | June 19, 2008 |
| 949068 (http://support.microsoft.com/kb/949068/EN-US/) | The Regarding field in an e-mail activity contains no value when you use a template that contains a Regarding field in Microsoft Dynamics CRM 4.0 | June 21, 2008 |
| 952018 (http://support.microsoft.com/kb/952018/EN-US/) | A POP3 provider delivers hundreds of copies of the same e-mail messages to a Microsoft Dynamics CRM 4.0 database | June 24, 2008 |
| 950374 (http://support.microsoft.com/kb/950374/EN-US/) | Text appears in a single line when you open the Preview page for an activity in Microsoft Dynamics CRM 4.0 | July 16, 2008 |
| 955049 (http://support.microsoft.com/kb/955049/EN-US/) | Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook: "Failed move data for entity 'Saved View' during action Insert, countRows=13" | July 16, 2008 |
| 952019 (http://support.microsoft.com/kb/952019/EN-US/) | Microsoft Dynamics CRM 4.0 E-Mail Router service stops processing e-mail messages after a specific period of time | July 16, 2008 |
| 951711 (http://support.microsoft.com/kb/951711/EN-US/) | An update is available for the Israel 2008 daylight saving time changes in Microsoft Dynamics CRM 3.0 and in the Microsoft Dynamics CRM 3.0 client for Outlook | July 21, 2008 |
| 951098 (http://support.microsoft.com/kb/951098/EN-US/) | The Year view of the MiniCalendar view does not display the data correctly if you click to select the "Show week number in Calendar views" check box on the Customer Regional Options - Personal Options form in Microsoft Dynamics CRM 4.0 | July 23, 2008 |
| 948843 (http://support.microsoft.com/kb/948843/EN-US/) | You may experience slow performance when you run or edit workflows in Microsoft Dynamics CRM 4.0 | July 24, 2008 |
| 950175 (http://support.microsoft.com/kb/950175/EN-US/) | You cannot use Outlook as expected until all Microsoft Dynamics CRM 4.0 add-ins are loaded | July 25, 2008 |
| 952815 (http://support.microsoft.com/kb/952815/EN-US/) | Error message when you run an Advanced Find query in Microsoft Dynamics CRM 4.0: "Microsoft CRM Unhandled Error Details: Server Error in '/' Application" | July 25, 2008 |
| 950088 (http://support.microsoft.com/kb/950088/EN-US/) | E-mail messages are not sent from Outlook Web Access, from Outlook Mobile Access, or from Outlook Rules after you open the Microsoft Dynamics CRM 4.0 client for Outlook | July 28, 2008 |
| 948126 (http://support.microsoft.com/kb/948126/EN-US/) | Not all workflows are displayed in a lookup window for the relationships of an account in Microsoft Dynamics CRM 4.0 | August 1, 2008 |
| 951538 (http://support.microsoft.com/kb/951538/EN-US/) | The value in the Actual End column is incorrect in the "My Received E-mails" view in the E-mail type activities list in Microsoft Dynamics CRM 4.0 | August 1, 2008 |
| 951174 (http://support.microsoft.com/kb/951174/EN-US/) | The content in the Notes tab may not be displayed when you click the Notes tab in an entity page in Microsoft Dynamics CRM 4.0 | August 13, 2008 |
| 952547 (http://support.microsoft.com/kb/952547/EN-US/) | A record moves to the bottom of the grid area if you expand the preview section of the record in Microsoft Dynamics CRM 4.0 | August 13, 2008 |
| 950886 (http://support.microsoft.com/kb/950886/EN-US/) | Error message when you start the report wizard or when you perform the Bulk Import activity in Microsoft Dynamics CRM 4.0: "The logged on user does not have the appropriate security permissions to view these records or perform the specific action" | August 13, 2008 |
| 950154 (http://support.microsoft.com/kb/950154/EN-US/) | Error message when you change the Parent Account field in an opportunity form in Microsoft Dynamics CRM 4.0: "No Attribute" | August 14, 2008 |
| 954498 (http://support.microsoft.com/kb/954498/EN-US/) | The marketing list still contains the members that you want to remove when you click Update Marketing List in the Manage Members page in Microsoft Dynamics CRM 4.0 | August 14, 2008 |
| 954800 (http://support.microsoft.com/kb/954800/EN-US/) | Outlook stops responding when you open, close, reply to, or forward e-mail messages in the Microsoft Dynamics CRM 4.0 client for Outlook | August 14, 2008 |
| 952115 (http://support.microsoft.com/kb/952115/EN-US/) | The dynamic value fields contain no content when you use an e-mail template to send a direct e-mail message in Microsoft Dynamics CRM 4.0 | August 14, 2008 |
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