Do you have to call a Microsoft Product Activation Center to activate a Microsoft product?

You do not have to call a Microsoft Product Activation Center to activate a Microsoft product. The Product Activation Wizard in the product can guide you through the activation process online. If you do not have an Internet connection, or if you experience an error, you may have to call a Microsoft Product Activation Center to activate the product.

Do you have to locate the correct telephone number to call?

There are multiple Product Activation Centers worldwide. The correct telephone number is based on the product and your location. This article describes how to find a telephone number for a Product Activation Center.

Resolution

There are multiple Product Activation Centers worldwide. The correct telephone number is based on the product and your location. To find the appropriate Product Activation Center telephone number for your location, run the Product Activation Wizard, and then select the option to activate by telephone. To do this, select the product that you are trying to activate from the drop down menu Select Product Version: above, depending on whether the product is an operating system or a program. Then, follow the steps below for that product.

Windows 8.1 and Windows 8

To start the Product Activation Wizard, follow these steps:

  1. At the Start screen, swipe in from the right side, or hover your mouse in the upper-right corner of the screen to display the charms menu.
  2. Tap or click the Settings charm.
  3. Tap or click Change PC Settings.
  4. Tap or click Activate Windows.
  5. If your computer is not activated, PC Settings provides instructions that are customized to your activation error. If telephone support can provide help for your error, tap or click the appropriate link, which may resemble one of the following:
    • Activate
    • Activate by phone
    • Contact customer support for help
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    A screenshot for Windows Activation Wizard.

Windows 7

To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Right-click Computer.
  3. Select Properties.
  4. At the bottom of the window, click Activate Windows now.
In the Product Activation Wizard, follow these steps:
  1. Click Use the automated phone system to activate.
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  2. Click the drop-down menu, select the location that is nearest to you, and then click Next.
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  3. The Product Activation Center telephone number is displayed under Step 1.
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For more information about how to activate Windows 7, see Activate Windows 7 on this computer.

Windows Vista

To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Right-click Computer.
  3. Select Properties.
  4. At the bottom of the window, click Activate Windows.
In the Product Activation Wizard, follow these steps:
  1. Click Use the automated phone system to activate.
  2. Click the drop-down menu, select the location that is nearest to you, and then click Next.
  3. The Product Activation Center telephone number is displayed at the top of the window.
For more information about how to activate Windows Vista, see Activate Windows Vista on this computer.

Windows XP

To start the Product Activation Wizard, follow these steps:
  1. Click Start.
  2. Click All Programs, and then click Accessories.
  3. Click System Tools.
  4. Click Activate Windows.
In the Product Activation Wizard, follow these steps:
  1. Click Use the automated phone system to activate.
  2. Click the drop-down menu, select the location that is nearest to you, and then click Next.
  3. The Product Activation Center telephone number is displayed at the top of the window.
For more information about how to activate Windows XP, see Setting up Windows XP.

Microsoft Office 2013

To start the Product Activation Wizard, follow these steps:
  1. Open any Office program. For example, open Microsoft Word 2013.
  2. Click the File tab.
  3. Click Account, then click Activate Product.
  4. In the Microsoft Office Activation Wizard, choose I want to activate the software by telephone, then click Next.
  5. Click the drop-down menu, and then select the country or region in which you're located.
  6. The Product Activation Center telephone number appears under Step 1.
For more information about activating Office 2013 products, see Activate Office programs.

Microsoft Office 2010

To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Click All Programs, and then click Microsoft Office.
  3. Select any Office program. For example, select Microsoft Word 2010.
  4. Click the File tab.
  5. Click Help, and then click Activate Product.
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In the Product Activation Wizard, follow these steps:
  1. Click I want to activate the software by telephone, and then click Next.
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  2. Click the drop-down menu, and then select the country or region in which you are located.
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  3. The Product Activation Center telephone number is displayed under Step 1.
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For more information about how to activate Office 2010, see Activate Office 2010 programs.

The 2007 Microsoft Office system

To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Click All Programs, and then click Microsoft Office.
  3. Select any Office program. For example, select Microsoft Office Word 2007.
  4. Click the Microsoft Office Button
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    Button image
    .
  5. Click <program_name> Options. (For example, in Word, you would click Word Options.)
  6. Click Resources.
  7. On the Activate Microsoft Office line, click Activate.
In the Product Activation Wizard, follow these steps:
  1. Click I want to activate the software by telephone, and then click Next.
  2. Click the drop-down menu, and then select the country or region that you are from.
  3. The Product Activation Center telephone number is displayed under Step 1.
For more information about how to activate the 2007 Microsoft Office system, see Activate the 2007 Microsoft Office system programs.

Microsoft Office 2003

To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Click All Programs, and then click Microsoft Office.
  3. Select any Office program. For example, select Microsoft Office Word 2003.
  4. When the Office programs starts, the Product Activation Wizard is displayed.
In the Product Activation Wizard, follow these steps:
  1. Click I want to activate the software by telephone, and then click Next.
  2. Click the drop-down menu, and then select the country or region that you are from.
  3. The Product Activation Center telephone number is displayed under Step 1.
For more information about how to activate Office 2003, see Activate or register programs in the Microsoft Office System.

For more information

Activation telephone numbers for Volume Licensing products

For more information about the activation telephone numbers for Volume Licensing products, see the following Microsoft website:

Microsoft Volume Licensing Activation Centers Worldwide Telephone Numbers

Specific product activation

For more information about how to activate the products that are listed in this article, see the following Microsoft websites.

Note These are the same contact links that are provided in the individual sections for the listed products. These links are also provided here for your convenience.

About this article

Article ID: 950929
Last review: March 21, 2014
Applies to: Customer Service and Support Information, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8, Windows 8 Enterprise, Windows 8 Pro, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate, Windows Vista Business, Windows Vista Business 64-bit Edition, Windows Vista Enterprise, Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate, Windows Vista Ultimate 64-bit Edition, Microsoft Windows XP Home Edition, Microsoft Windows XP Professional, Microsoft Office Home and Business 2013, Microsoft Office Home and Student 2013, Microsoft Office Professional 2013, Microsoft Office Standard 2013, Microsoft Office Home and Business 2010, Microsoft Office Home and Student 2010, Microsoft Office Professional 2010, Microsoft Office Standard 2010, Microsoft Office Enterprise 2007, Microsoft Office Home and Student 2007, Microsoft Office Professional 2007, Microsoft Office Professional Edition 2003, Microsoft Office Professional Enterprise Edition 2003, Microsoft Office Small Business Edition 2003, Microsoft Office Standard Edition 2003, Microsoft Office Student and Teacher Edition 2003
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