How to contact a Microsoft Product Activation Center by telephone

Article ID: 950929 - View products that this article applies to.
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INTRODUCTION

Do you have to call a Microsoft Product Activation Center to activate a Microsoft product?

You do not have to call a Microsoft Product Activation Center to activate a Microsoft product. The Product Activation Wizard in the product will guide you through the process to activate online. If you do not have an internet connection, or you encounter an error, you may have to call a Microsoft Product Activation Center to activate.

Do you have to locate the correct telephone number to call?

There are multiple Product Activation Centers worldwide. The correct telephone number is based on product and location. This article describes how to find a telephone number for a Product Activation Center.

Resolution

There are multiple Product Activation Centers worldwide.The correct telephone number is based on product and location. To find the appropriate Product Activation Center telephone number for your location, run the Product Activation Wizard, and select the option to activate by telephone. To do this, select the product that you are trying to activate,and then follow the steps for that product.

Windows 8

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To start the Product Activation Wizard, follow these steps:

  1. At the Start screen, swipe in from the right side, or hover your mouse in the upper-right corner of the screen to display the charms menu.
  2. Tap or click the Settings charm.
  3. Tap or click Change PC Settings.
  4. If your PC is not activated, PC Settings will provide instructions that are customized to your activation error. If telephone support can provide help for your error, tap or click the appropriate link, which may resemble one of the following:
    • Activate
    • Activate by phone
    • Contact customer support for help
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Windows 7

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To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Right-click Computer.
  3. Select Properties.
  4. At the bottom of the window, click Activate Windows now.
In the Product Activation Wizard, follow these steps:
  1. Click Use the automated phone system to activate.

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  2. Click the drop-down menu, select the location that is nearest to you, and then click Next.

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  3. The Product Activation Center telephone number is displayed under Step 1.

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    Activation Phone Number


For more information about how to activate Windows 7, go to the following Windows Online website:
Activate Windows 7 on this computer
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Microsoft Office Home and Student 2013, Microsoft Office Home and Business 2013, or Microsoft Office Professional 2013

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To start the Product Activation Wizard, follow these steps:
  1. Open any Office program. For example, open Microsoft Word 2013.
  2. Click the File tab.
  3. Click Account, then click Activate Product.
  4. In the Microsoft Office Activation Wizard, choose I want to activate the software by telephone, then click Next.
  5. Click the drop-down menu, and then choose the country or region that you're from.
  6. The Product Activation Center telephone number will appear under the drop-down menu in Step 1.
For more information about activating Office 2013 products, see Activate Office programs.

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Microsoft Office 2010

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To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Click All Programs, and then click Microsoft Office.
  3. Select any Office program. For example, select Microsoft Word 2010.
  4. Click the File tab.
  5. Click Help, and then click Activate Product.

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    Find Activation Wizard


In the Product Activation Wizard, follow these steps:
  1. Click I want to activate the software by telephone, and then click Next.

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    Select activate by phone.


  2. Click the drop-down menu, and then select the country or region that you are from.

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    Select country or region.


  3. The Product Activation Center telephone number is displayed under Step 1.

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    Microsoft Product Activation Center phone number.


For more information about how to activate Office 2010, go to the following Microsoft Office Online website:
Activate Office 2010 programs


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Windows Vista

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To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Right-click Computer.
  3. Select Properties.
  4. At the bottom of the window, click Activate Windows.
In the Product Activation Wizard, follow these steps:
  1. Click Use the automated phone system to activate.
  2. Click the drop-down menu, select the location that is nearest to you, and then click Next.
  3. The Product Activation Center telephone number is displayed at the top of the window.
For more information about how to activate Windows Vista, go to the following Windows Online website:
Activate Windows Vista on this computer

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Windows XP

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To start the Product Activation Wizard, follow these steps:
  1. Click Start.
  2. Click All Programs, and then click Accessories.
  3. Click System Tools.
  4. Click Activate Windows.
In the Product Activation Wizard, follow these steps:
  1. Click Use the automated phone system to activate.
  2. Click the drop-down menu, select the location that is nearest to you, and then click Next.
  3. The Product Activation Center telephone number is displayed at the top of the window.
For more information about how to activate Windows XP, go to the following Windows Online website:
Setting up Windows XP

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The 2007 Microsoft Office system

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To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Click All Programs, and then click Microsoft Office.
  3. Select any Office program. For example, select Microsoft Office Word 2007.
  4. Click the Microsoft Office Button
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    Button image
    .
  5. Click <program_name> Options. (For example, in Word, you would click Word Options.)
  6. Click Resources.
  7. On the Activate Microsoft Office line, click Activate.
In the Product Activation Wizard, follow these steps:
  1. Click I want to activate the software by telephone, and then click Next.
  2. Click the drop-down menu, and then select the country or region that you are from.
  3. The Product Activation Center telephone number is displayed under Step 1.
For more information about how to activate the 2007 Microsoft Office system, go to the following Microsoft Office Online website:
Activate the 2007 Microsoft Office system programs
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Microsoft Office 2003

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To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Click All Programs, and then click Microsoft Office.
  3. Select any Office program. For example, select Microsoft Office Word 2003.
  4. When the Office programs starts, the Product Activation Wizard will be displayed.
In the Product Activation Wizard, follow these steps:
  1. Click I want to activate the software by telephone, and then click Next.
  2. Click the drop-down menu, and then select the country or region that you are from.
  3. The Product Activation Center telephone number is displayed under Step 1.
For more information about how to activate Office 2003, go to the following Microsoft Office Online website:
Activate or register programs in the Microsoft Office System
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For more information about activation telephone numbers for Volume License products, go to the following Microsoft Website: Microsoft Volume Licensing Activation Centers Worldwide Telephone Numbers

References

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Properties

Article ID: 950929 - Last Review: February 8, 2013 - Revision: 22.0
Applies to
  • Customer Service and Support Information
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Microsoft Windows Server 2003 R2 Enterprise Edition KN
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Office Basic 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Excel 2007
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Proofing Tools Standard Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Word 2002
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
  • Microsoft Office SharePoint Designer 2007
  • Microsoft Office Access 2003
  • Microsoft Access 2002 Standard Edition
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Pro
  • Microsoft Office Home and Business 2013
  • Microsoft Office Home and Student 2013
  • Microsoft Office Professional 2013
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