The page file size may become alternately too small or too large when you start Windows Server 2008 or Windows Vista if there is no available free disk space, and the page file size is managed by the system

Article translations Article translations
Article ID: 955635 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • On a computer that is running Windows Server 2008 or Windows Vista, a page file is configured on a hard disk drive.
  • The page file is configured to use the System managed size option.
  • The free disk space is not enough to hold the page file.
In this scenario, you find that the page file size is alternately too small or too large at each startup. Or, no page file is generated. Also, because of the incorrect page file size, a dump file may not be generated.

Additionally, the following event error is logged in the System event log:

Source: volmgr
Event ID: 49
Level: Error
Description:
Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.

CAUSE

This problem occurs when the Smss.exe process calculates the free disk space and the ideal page file size during the startup process. During the startup process, the page file size is managed by using the System managed size option.

If there is not enough free disk space, the Smss.exe process deletes the existing page file. Then, the Smss.exe process tries to re-create the page file. However, the Smss.exe process does not correctly calculate free disk space after it deletes the existing page file.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista SP1 and Windows Server 2008 SP1SP1GDR
    6.0.6001.22xxxWindows Vista SP1 and Windows Server 2008 SP1SP1LDR
  • Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST (.manifest) and MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM and MANIFEST files and the associated security catalog (.cat) files are very important in maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Smss.exe6.0.6000.2087862,97616-Jul-200801:28x86
Smss.exe6.0.6001.2222364,00016-Jul-200801:27x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Smss.exe6.0.6000.2087875,26416-Jul-200801:44x64
Smss.exe6.0.6001.2222375,26416-Jul-200802:02x64
For all supported Windows Server 2008 for Itanium-Based Systems operating systems
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Smss.exe6.0.6001.22223159,23216-Jul-200801:34IA-64

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_1_for_kb955635~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,772
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_2_for_kb955635~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,939
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_3_for_kb955635~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,777
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_4_for_kb955635~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,777
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_5_for_kb955635~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,777
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_6_for_kb955635~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,773
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,420
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,424
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameX86_bf6b0a82919790558dcd255e5c5a0cae_31bf3856ad364e35_6.0.6000.20878_none_f341fff6cc1d7191.manifest
File versionNot Applicable
File size692
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameX86_d62ce6bedbe378b18f3343a6933796db_31bf3856ad364e35_6.0.6001.22223_none_be0e5f5c384a13cb.manifest
File versionNot Applicable
File size692
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameX86_microsoft-windows-smss_31bf3856ad364e35_6.0.6000.20878_none_aa9a5ae4355a3a09.manifest
File versionNot Applicable
File size28,308
Date (UTC)16-Jul-2008
Time (UTC)04:38
PlatformNot Applicable
File nameX86_microsoft-windows-smss_31bf3856ad364e35_6.0.6001.22223_none_acb1a7b4325cc092.manifest
File versionNot Applicable
File size28,589
Date (UTC)16-Jul-2008
Time (UTC)05:14
PlatformNot Applicable
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_0bba944bf474d2c7698e67e8c46d30a0_31bf3856ad364e35_6.0.6000.20878_none_5c19a8807c1f44c8.manifest
File versionNot Applicable
File size696
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameAmd64_0d93c49a2b3d4a4eb8ef6df77984584d_31bf3856ad364e35_6.0.6001.22223_none_df451d001b1a2756.manifest
File versionNot Applicable
File size1,034
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameAmd64_7b42e31e7abd1d4f06c068e3ec0e1b8d_31bf3856ad364e35_6.0.6000.20878_none_8419805314e71831.manifest
File versionNot Applicable
File size1,034
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameAmd64_8df842ce35be3dcabe38b5f2ad1f00e9_31bf3856ad364e35_6.0.6001.22223_none_19378eabe989a9a8.manifest
File versionNot Applicable
File size696
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameAmd64_microsoft-windows-smss_31bf3856ad364e35_6.0.6000.20878_none_06b8f667edb7ab3f.manifest
File versionNot Applicable
File size28,604
Date (UTC)16-Jul-2008
Time (UTC)04:56
PlatformNot Applicable
File nameAmd64_microsoft-windows-smss_31bf3856ad364e35_6.0.6001.22223_none_08d04337eaba31c8.manifest
File versionNot Applicable
File size28,884
Date (UTC)16-Jul-2008
Time (UTC)05:55
PlatformNot Applicable
File namePackage_1_for_kb955635~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,782
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_2_for_kb955635~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,163
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_3_for_kb955635~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,999
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_4_for_kb955635~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,999
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_5_for_kb955635~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,999
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_6_for_kb955635~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,783
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,428
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,432
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameWow64_microsoft-windows-smss_31bf3856ad364e35_6.0.6000.20878_none_110da0ba22186d3a.manifest
File versionNot Applicable
File size11,978
Date (UTC)16-Jul-2008
Time (UTC)04:27
PlatformNot Applicable
File nameWow64_microsoft-windows-smss_31bf3856ad364e35_6.0.6001.22223_none_1324ed8a1f1af3c3.manifest
File versionNot Applicable
File size11,978
Date (UTC)16-Jul-2008
Time (UTC)05:04
PlatformNot Applicable
Additional files for all supported Windows Server 2008 for Itanium-Based Systems operating systems
Collapse this tableExpand this table
File nameIa64_48e4aa4855f2ca0aa23516d1e3aa9658_31bf3856ad364e35_6.0.6001.22223_none_bda1e18e0229689c.manifest
File versionNot Applicable
File size694
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameIa64_87f58af56019f17a166984bd4bd4cce0_31bf3856ad364e35_6.0.6001.22223_none_5d6c6429c322a0e7.manifest
File versionNot Applicable
File size1,032
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameIa64_microsoft-windows-smss_31bf3856ad364e35_6.0.6001.22223_none_acb34baa325ac98e.manifest
File versionNot Applicable
File size28,879
Date (UTC)16-Jul-2008
Time (UTC)05:44
PlatformNot Applicable
File namePackage_1_for_kb955635~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,777
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_2_for_kb955635~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,994
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_3_for_kb955635~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,994
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File namePackage_for_kb955635_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)16-Jul-2008
Time (UTC)18:50
PlatformNot Applicable
File nameWow64_microsoft-windows-smss_31bf3856ad364e35_6.0.6001.22223_none_1324ed8a1f1af3c3.manifest
File versionNot Applicable
File size11,978
Date (UTC)16-Jul-2008
Time (UTC)05:04
PlatformNot Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 955635 - Last Review: July 25, 2008 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
Keywords: 
kbautohotfix kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB955635

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com