When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive the following error message:
This issue may occur when corruption exists in the Component-Based Servicing (CBS) Manifest.
Windows 2000, Windows XP, and Windows Server 2003
Follow these steps:
- Click Start, click Run, type notepad in the Open box, and then click OK.
- Copy the following commands, and then paste them into the opened Notepad window.
net stop wuauserv
CD %systemroot%\SoftwareDistribution
Ren Download Download.old
net start wuauserv
- On the File menu, click Save As.
- In the File name box, type rename.bat, and then click All Files in the Save as type box.
- Save the Rename.bat file to the desktop.
- Double-click the Rename.bat file to register the Windows Update files.
- Try to install the updates again.
Note After the updates are installed successfully, you can safely delete the Rename.bat file.
Windows Vista and Windows Server 2008
Follow these steps:
- Click Start
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, type notepad in the Start Search box, and then click notepad in the Programs list. - Copy the following commands, and then paste them into the Notepad window.
net stop wuauserv
CD %systemroot%\SoftwareDistribution
Ren Download Download.old
net start wuauserv
- On the File menu, click Save As.
- In the File name box, type rename.bat, and then click All Files (*.*) in the Save as type box.
- Save the Rename.bat file to the desktop.
- Right-click the Rename.bat file, and then click Run as administrator.
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If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. - Try to install the updates again.
Note After the updates are installed successfully, you can safely delete the Rename.bat file.