Error message when you try to repair, uninstall, or install Visual Studio Team System 2008 after you install an update that adds a new Windows Installer feature: "A problem has been encountered while loading the setup components"

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Article ID: 959417 - View products that this article applies to.
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SYMPTOMS

You try to repair, to install, or to uninstall Microsoft Visual Studio Team System (VSTS) 2008 by using one of the following channels:
  • Add or Remove Programs
  • The VSTS 2008 installation media
Wen you do this, you receive the following error message:
A problem has been encountered while loading the setup components. Canceling setup.
This problem occurs when you install an update that adds a new Windows Installer feature to VSTS 2008. For example, you install the security update that is described in Microsoft Knowledge Base article 952241.

CAUSE

This problem occurs because the new Windows Installer feature is incompatible with the setup components for VSTS 2008.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Visual Studio 2008. The following file is available for download from the Microsoft Download Center:
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Download
Download the VS90shttp://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=fbee1648-7106-44a7-9649-6d9f6d58056e-KB945140-ENU.exe package now. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To download this hotfix from the MSDN Code Gallery, visit the following Microsoft Web site:
http://code.msdn.microsoft.com/KB959417

Note The MSDN Code Gallery displays the languages for which the hotfix is available. If you do not see your language listed, it is because the Code Gallery resource page is not available for that language.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support

Prerequisites

You must have Microsoft Visual Studio 2008 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Deletetemp.exe9.0 .21022.19095,04809-Jan- 200903:51x86
Dlmgr.dll9.0.21022.190274 ,24009-Jan- 200903:51x86
baseline.datNot applicable31,48810-Jan-200913:50Not applicable
setup.sdbNot applicable69,45610-Jan -200913:50Not applicable
Gencomp.dll9.0.21022.1901,057,09609 -Jan- 200903:51x86
Htmllite.dll9.0.21022.190 174,92009-Jan- 200903:51x86
Msitosit.dll9.0.21022.190 1,046,85609-Jan- 200903:51x86
Setup.exe9.0.21022.190267 ,07209-Jan- 200903:51x86
Setup.exe9.0.21022.190267 ,07211-Jan- 200922:44x86
Setupres.dll9.0.21022.190 107,33609-Jan- 200903:51x86
Setupres.dll9.0.21022.190 119,62409-Jan- 200903:51x86
Setupres.dll9.0.21022.190 125,25609-Jan- 200903:51x86
Setupres.dll9.0.21022.190 127,30409-Jan- 200903:51x86
Setupres.dll9.0.21022.190 128,32809-Jan- 200903:51x86
Setupres.dll9.0.21022.190 129,86409-Jan- 200903:51x86
Setupres.dll9.0.21022.190 81,22409-Jan- 200903:51x86
Setupres.dll9.0.21022.190 82,76009-Jan- 200903:51x86
Setupres.dll9.0.21022.190 91,46409-Jan- 200903:51x86
Setupres.dll9.0.21022.190 94,53609-Jan- 200903:51x86
Sitsetup.dll9.0.21022.190 1,359,68809-Jan- 200903:51x86
Vs70pgres.dll9.0.21022.190234,82411-Jan- 200922:44x86
Vs70pgres.dll9.0.21022.190235,84811-Jan- 200922:44x86
Vs70pgres.dll9.0.21022.190240,96811-Jan- 200922:44x86
Vs70pgres.dll9.0.21022.190247,11211-Jan- 200922:44x86
Vs70pgres.dll9.0.21022.190269,12811-Jan- 200922:44x86
Vs70pgres.dll9.0.21022.190278,34411-Jan- 200922:44x86
Vs70pgres.dll9.0.21022.190279,36811-Jan- 200922:44x86
Vs70pgres.dll9.0.21022.190281,41611-Jan- 200922:44x86
Vs70pgui.dll9.0.21022.190 1,157,96011-Jan- 200922:44x86
Vs70uimgr.dll9.0.21022.190625,48009-Jan- 200903:51x86
Vsbasereqs.dll9.0.21022.190408,90409-Jan- 200903:51x86
Vsscenario.dll9.0.21022.190684,87209-Jan-200903:51x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:
952241 MS08-052: Description of the security update for GDI+ for Visual Studio 2008: September 9, 2008
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 959417 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Visual Studio 2008 Professional Edition
  • Microsoft Visual Studio 2008 Academic Edition
  • Microsoft Visual Studio 2008 Standard Edition
  • Microsoft Visual Studio Team System 2008 Team Suite
Keywords: 
atdownload kbexpertiseadvanced kbsurveynew kbqfe KB959417

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