FIX: Error message when you run a job whose owner is a Windows user account after SQL Server 2005 Agent or SQL Server 2008 Agent is restarted: "The job failed. The owner () of job <Job Name> does not have server access"

Article translations Article translations
Article ID: 969611 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2005 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release.Microsoft distributes Microsoft SQL Server 2008 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • In SQL Server 2008 or SQL Server 2005, you create a job whose owner is a Windows user account.
  • You run the job and the job works well.
  • You restart the SQL Server Agent.
  • You run the job again.
In this scenario, you may receive the following error message:
The job failed. The owner () of job <Job Name> does not have server access.

CAUSE

When SQL Server Agent starts, the job details will be loaded into the cache. However, when the job owner is a Windows user account, the agent may fail to find the job owner details in the cache and does not refresh the cache. Therefore, the job fails.

RESOLUTION

Cumulative update information

SQL Server 2005 Service Pack 2

Important You must install this cumulative update package if your computer is running SQL Server 2005 Service Pack 2.

The fix for this issue was first released in Cumulative Update 14 for SQL Server 2005 Service Pack 2. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
970278 Cumulative update package 14 for SQL Server 2005 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937137 The SQL Server 2005 builds that were released after SQL Server 2005 Service Pack 2 was released
Microsoft SQL Server 2005 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2005 Service Pack 2 hotfix to an installation of SQL Server 2005 Service Pack 2. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2005 Service Pack 3

Important You must install this cumulative update package if your computer is running SQL Server 2005 Service Pack 3.

The fix for this issue was also released in Cumulative Update 7 for SQL Server 2005 Service Pack 3. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
976951 Cumulative update package 7 for SQL Server 2005 Service Pack 3
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960598 The SQL Server 2005 builds that were released after SQL Server 2005 Service Pack 3 was released
Microsoft SQL Server 2005 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2005 Service Pack 3 hotfix to an installation of SQL Server 2005 Service Pack 3. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

The release version of SQL Server 2008

Important You must install this cumulative update package if your computer is running the release version of SQL Server 2008.

The fix for this issue was first released in Cumulative Update 5. For more information about how to obtain this cumulative update package for SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
969531 Cumulative update package 5 for SQL Server 2008
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
956909 The SQL Server 2008 builds that were released after SQL Server 2008 was released

SQL Server 2008 Service Pack 1

Important You must install this cumulative update package if your computer is running SQL Server 2008 Service Pack 1.

The fix for this issue was also later released in Cumulative Update 3 for SQL Server 2008 Service Pack 1. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
971491 Cumulative update package 3 for SQL Server 2008 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970365 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 1 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 1 hotfix to an installation of SQL Server 2008 Service Pack 1. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 969611 - Last Review: July 21, 2009 - Revision: 3.1
APPLIES TO
  • Microsoft SQL Server 2008 Standard
  • Microsoft SQL Server 2008 Enterprise
  • Microsoft SQL Server 2008 Developer
  • Microsoft SQL Server 2008 Workgroup
  • Microsoft SQL Server 2005 Developer Edition
  • Microsoft SQL Server 2005 Enterprise Edition
  • Microsoft SQL Server 2005 Standard Edition
  • Microsoft SQL Server 2005 Workgroup Edition
Keywords: 
kbsurveynew kbexpertiseadvanced kbqfe kbfix KB969611

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com