Part of a pop-up window appears off-screen in Internet Explorer 8

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Article ID: 974537 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows 7 or Windows Server 2008 R2, you use Windows Internet Explorer 8 to browse a Web page. You maximize the window that contains the Web page. This Web page contains a pop-up window. In this scenario, part of the pop-up window appears off-screen. However, you expect the pop-up window to appear completely on-screen.

CAUSE

This issue occurs because of a design change in Internet Explorer 8. To support its use on multiple monitors, Internet Explorer 8 does not restrict pop-up windows to the display area of a single monitor.

RESOLUTION

Security update information

To resolve this problem, install the most recent cumulative security update for Windows Internet Explorer. To do this, visit the following Microsoft Web site:
http://update.microsoft.com
For more technical information about the most recent cumulative security update for Windows Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 974455 (MS09-054). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
974455 MS09-054: Cumulative Security Update for Internet Explorer

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To install this hotfix, you must have Internet Explorer 8 installed on a computer that is running one of the following operating systems:
  • Windows 7
  • Windows Server 2008 R2

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information


Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
After you install this hotfix, you must add a registry value to enable the hotfix. To do this, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    Start button
    , type regedit in the Start Search box, and then press ENTER.
    Collapse this imageExpand this image
    User Account Control permission
    If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type the following key name, and then press ENTER:
    FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type iexplore.exe, and then press ENTER.
  7. Right-click iexplore.exe, and then click Modify.
  8. In the Value data box, type 1, and then click OK.
  9. Exit Registry Editor.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Internet Explorer 8 for Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft-windows-ie-htmlrendering.ptxmlNot Applicable1,14113-Jul-200920:45Not Applicable
Mshtml.dll8.0.7600.205135,958,65624-Aug-200905:47x86
Mshtml.tlb8.0.7600.163851,638,91213-Jul-200923:42Not Applicable
For all supported x64-based versions of Internet Explorer 8 for Windows 7 and for Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft-windows-ie-htmlrendering.ptxmlNot Applicable1,14113-Jul-200920:36Not Applicable
Mshtml.dll8.0.7600.205139,274,88024-Aug-200906:41x64
Mshtml.tlb8.0.7600.163851,638,91213-Jul-200923:58Not Applicable
Mshtml.dll8.0.7600.205135,958,65624-Aug-200905:47x86
Mshtml.tlb8.0.7600.163851,638,91213-Jul-200923:42Not Applicable
Wow64_microsoft-windows-ie-htmlrendering.ptxmlNot Applicable1,14113-Jul-200920:45Not Applicable
For all supported IA64-based versions of Internet Explorer 8 for Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft-windows-ie-htmlrendering.ptxmlNot Applicable1,14113-Jul-200920:36Not Applicable
Mshtml.dll8.0.7600.205139,274,88024-Aug-200906:41x64
Mshtml.tlb8.0.7600.163851,638,91213-Jul-200923:58Not Applicable
Mshtml.dll8.0.7600.205135,958,65624-Aug-200905:47x86
Mshtml.tlb8.0.7600.163851,638,91213-Jul-200923:42Not Applicable
Wow64_microsoft-windows-ie-htmlrendering.ptxmlNot Applicable1,14113-Jul-200920:45Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the Show method, visit the following Microsoft Web site:
http://msdn.microsoft.com/hi-in/library/ms536755(en-us,VS.85).aspx
For more information about pop-up items, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-au/library/ms533025(VS.85).aspx

Properties

Article ID: 974537 - Last Review: October 6, 2011 - Revision: 4.0
APPLIES TO
  • Windows Internet Explorer 8
Keywords: 
kbexpertiseinter kbqfe kbHotfixServer kbsurveynew kbprb atdownload KB974537

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