Article ID: 975424 - View products that this article applies to.
Consider the following scenario:
Note In an Exchange Server 2003 environment, the Simple Display Name value for User A is shown in the From field.
This problem occurs because Exchange Server 2007 misses the SimpleDisplayName property when the message is created in the scenario that is described in the “Symptoms” section.
To resolve this problem, install the following update rollup:
(http://support.microsoft.com/kb/2279665/ )Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
DisplayName is an Active Directory property which represents the display name of a recipient in an appropriate format to display to the end-user. This is a Unicode property which may contain non-ASCII characters so that a user name may contain DBCS characters.
SimpleDisplayName is an Active Directory property which represents the display name of a recipient in ASCII to display to the end users who may not understand DBCS characters.
If a user uses Outlook in ANSI mode, the recipient fields shows the SimpleDisplayName property value instead of the DisplayName property value. To use Outlook in ANSI mode, follow these steps to create a registry entry:
Article ID: 975424 - Last Review: September 13, 2012 - Revision: 3.0